Review for Watercourse Way Bath House Spa…read more A peaceful oasis in the middle of Palo Alto that works for just about any occasion. This is a long overdue review. I have been to Watercourse Way by myself, with girlfriends, and with boyfriends--and it has been solid every single time. Whether you're looking for quiet alone time, a girls' day, or a relaxing couples experience, this place truly has something for everyone. What makes Watercourse Way special is the privacy and flexibility. The private rooms are beautiful and thoughtfully designed. Each one typically includes a hot tub, cold plunge, shower, and a comfortable resting area with clean towels and linens. It feels like your own little retreat tucked away from the world. They also offer larger rooms that are perfect for sharing with friends--soaking, chatting, and maybe adding a massage to the experience. The massage services are excellent, and you can book them individually, as a couple, or as part of a group visit. The staff makes the whole process easy and welcoming. A few practical notes: * Parking can be a little tricky right near the entrance * I usually park at the Whole Foods on Homer Avenue and walk a block or two--it's simple and feels very safe * The facility is consistently clean, well-maintained, and professionally run * Prices are reasonable for the level of privacy and service you receive What I appreciate most about Watercourse Way is how it encourages you to slow down. It's the kind of place that reminds you to take care of yourself, breathe, and reset. Life is short. Stress is unavoidable. You can't control other people--but you can control how you respond. So go soak. Get a massage. Unwind. Make it part of your routine. You'll leave calmer than when you arrived--and that alone makes it worth it.

Having recently had a great facial experience somewhere else, I was reminded of my disappointing…read moreexperience here last July. I had been neglecting my skin and knew it needed some help, so I booked the custom facial so the esthetician could choose what made sense instead of guessing myself. Once I was trying to relax, in the towel robe and lying down eyes closed to block the bright light, she looked at my skin and proceeded to tell me I needed a different facial because the custom one wouldn't be "enough." It was not really clear to me what the differences were although I asked clarifying questions, but she talked through multiple options and prices even mentioning one had an offer of a free take home product. This was NOT the vibe I was looking for. Now I could have just said no please stick with the original plan, but I was vulnerable... this was the first nice postpartum thing I had done for myself and did want to do what was needed for my skin. However, I ultimately felt like I was being upsold and having to make the decision to spend more money on the spot when I'm sitting there eyes closed trying to relax. It was too much mental load especially since I wasn't familiar with the facial options as a first time customer. The mention of the free product also made me feel like it was a sales pitch. I wasn't familiar with the product, and it wasn't going to play a factor in my facial choice. The facial overall seemed good and I did add on microderm abrasion which I do think make sense for my skin and would have been a simple add on without doing the mental math on the other facial types. At the end, she put on a tinted sunscreen that when I stepped out, made me appear slightly orange like a really poor foundation match so I ended up going home to wipe off my face instead of continuing along my day. All in all, I think they use quality products and know what they're doing. However, my recent facial somewhere else reminded me how this one was simply not a relaxing experience, made me feel put on the spot, and led me to spend more than I had planned without the conviction it made a noticeable difference.

Service was really good -- friendly and attentive staff who made me feel welcome. I had to wait a…read morebit, and parking wasn't the easiest, but once inside, everything went smoothly. The atmosphere was nice and relaxing, and overall, it was worth it. I'd come back!

The whole experience felt deeply grounding. The care I received was respectful, intuitive, and…read morereally present -- not rushed, just very real. The space had a calm, sacred feel that made it easy to drop into the moment. I did have to wait a little, and parking was a bit tricky, but once I was inside, it all felt worth it. Grateful for the space and how it was held.

Did not respond to two calls over several weeks. Not sure why. But I certainly can't "recommend" a…read morebusiness that won't return calls.

They were super welcoming and made me feel at ease right away. The massage was exactly what I…read moreneeded--they really focused on the areas I mentioned and worked out all the tension without it ever feeling uncomfortable. The space was clean and calming, which made the whole experience even better. You can tell they're really skilled and care about what they do. I left feeling completely relaxed and refreshed. I'll definitely be back!

Really great place with wonderful people! Will go back soon for sure. Thank you for the amazing…read moretime.

I had such a great experience from start to finish. The spa was clean, calm, and welcoming. The…read moretherapist did a great job and worked with me and what I needed. Highly suggest!

So, Amy contacted me and expressed she had never been treated in the manner I treated her; which…read morewas confusing. She stated she would offer to refund me the difference of what I paid her and whatever I thought the massage was worth. I thanked her and named a price. I sent a request for the refunded amount in VenMo. That was 4 days ago. I have not received a refund, nor have I heard from Amy. Instead I received a random message in Yelp from Amy telling me to write as many reviews as I like. This was odd and I flagged the content of the message exchange in Yelp so they can facilitate whatever was occurring between Amy and I. I then copied and pasted my reply to Amy into VenMo, hoping Amy would see it and acknowledge her offer to refund me for part of the cost. I still have not received the refund Amy offered nor have I received any communication from her to clarify what she did intend to communicate or to proceed with a refund she offered. So, at this point I presume she never meant to refund me, like she stated.‍ Approximately an hour after posting this, Amy accused me of harassing her.‍ Proceed with caution if you decide to reserve her services. First and last time for me.

I've been seeing Amy for post operative lymphatic drainage massages and I am so happy I found her!…read moreShe is an absolute healer and knows exactly where the imbalances in your body are and how to help improve range of movement and relief from post operative swelling. She's been essential to my recovery and I am so very grateful for her help!

Found this place while scrolling through Instagram noticed it was in a clean safe area so I had to…read morecome try. Very welcoming, spacious and friendly I've been twice now first time was the body massage I don't think they paid attention to the body areas that I filled out on the clipboard so the second time I got the foot massage and it's basically the same thing as paying for the body massage.. Only downfall is when it comes to giving tip. They never seem satisfied, even though I did tip a good amount.

I've had this bookmarked to check out for years. I have had the worst calf and foot cramping for a…read moreweek or so, so today was the day. I called, they were friendly and could see me right away. Didn't ask my name because they had caller id. I arrived on time, the only one there, and waited 15 minutes. No big deal. It may have just opened for day. Explained to the front desk the areas I'd like to focus on. They said no problem. 6-10 chair beds in one dimly lit room, good ambiance. Another person came in right after me and they sat us directly next to each other until the other person requested space. Massage was good, had to request more pressure. I specifically pointed to the places I wanted focus (forearm, thumb/hand, calf, Achilles, and foot & ball of foot -- all on the left side.) (also lower neck and behind my left ear to loosen the muscle near my eustachian tube) not only do I feel the right side was given the most attention, my left calf and Achilles weren't touched at all. Lots of attention paid to the feet and between the toes, shoulders and neck were nice too, but not evenly distributed. There were also supposed to be hot stones, but I don't think that was even done when i was laying flat. All and all, maybe a good massage if you're just looking for a general feel good rub, but don't go expecting transformation or anything mind blowing.

Been seeing Marcelina once or twice a month for the past year and it's been a game changer!! I feel…read moresuper relaxed and nourished after each session, and it's seemed to help my muscle recovery from hard workouts and injuries. Highly recommend her trio 90 series for those considering. Especially in your first few sessions you'll see how each one gets better and better!

I started seeing Marcelina in March of this year and she has quickly become an essential part of my…read morewellness routine. She's incredibly skilled and has a real understanding of the body--she always finds the spots that need work without me even having to say it. I struggle with tension headaches, migraines, and stress, and her therapeutic bodywork has made a huge difference for me. On top of being amazing at what she does, she has such a calm and kind energy. Her private studio is clean, peaceful, and relaxing--honestly the perfect environment to reset and take care of your body. I've tried a lot of massage therapists over the years, but Marcelina is truly on another level. She's professional, intuitive, and genuinely cares about her clients. So grateful I found her and I can't recommend her enough!

First time here and Wendy did such a great job. Very relaxing and soothing. Will definitely be back.read more

Nice service here and strong women!…read more Heated mats you lay down on, good cushioning for your face and head, even one of those heated toilets in the bathroom. It's a well kept, clean place! I always come for a thai massage for the stretching and walking on my back technique. Seems like there are a lot of great names dropped here which is good to gave a lot of options!

Had a great massage with DJ. Definitely want to schedule again. He had great, strong hands.read more

If you need a great massage in a pinch, this is the place for you. I've been going here for a few…read moreyears and it never disappoints. The rooms are always clean, the therapists are well trained with strong hands, and they'll take care of what you're looking for. I just saw JD and had a ton of neck and shoulder pain. He magically found all of my tense spots and worked them out, one by one. He also kept making sure the pressure was as I wanted. It's hard to find a massage therapist who listens to and understands the human body that well. I'll be going back for sure!

I highly recommend going to Art of Touch. Karin was amazing! Attentive, a great listener and…read morecommunicator, working out tough tension spots in a way I didn't even, know was possible.

I have been getting massage by Karin for many years. As others have mentioned she is very intuitive…read moreand responsive to your body's needs. She is constantly growing her expertise and gives back to children in need. I love getting massage from her and wish I could go more! Definitely check her out if you need healing, restoration, and relaxation.