Everyone is extremely friendly, and this is a very modern clean dealership. They even have free cold soda and snacks in the service lounge too! what a great place to buy or service your car! Brandon, Jeff and Willie are great guys!!! read more

Jim Hudson Buick GMC - Showroom - Car Dealers Near Me - Columbia, South Carolina

They did service on my Buick. Ending up stripping my lug nuts on all of my tires and was unable to get tires off. Very disappointed.

I am a United States Marine stationed in California. On Saturday, July 5th, I contacted Jim Hudson Buick GMC regarding the purchase of a 2010 BMW M5 (VIN: WBSNB9C53AC043428). I was connected with a salesperson named Julius Aiken, and we began discussing the details of the purchase. I even FaceTimed with him to see the car, and we reached an agreement that I would purchase it. Later that same day, I also spoke with the Sales Manager, who confirmed and agreed that the vehicle would be held for me. I offered to provide my credit card information as a deposit to secure the car, but they assured me that it was unnecessary and that the car would not be sold to anyone else. We agreed a Pre-Purchase Inspection (PPI) would be performed on Monday, July 7th, and that I would be notified of the results. On Sunday, July 6th, Julius Aiken called and asked if I was still interested in purchasing the car. I confirmed that I absolutely was. He assured me that the inspection would be completed first thing Monday morning, and I would be contacted afterward. I spoke again with both Julius and the manager, and we all agreed that there was a deal in place and that the car would be mine. On Monday, July 7th, I waited for an update. Since I didn't receive any calls, I followed up by contacting the dealership multiple times in an attempt to speak with Julius, he was unavailable. Eventually, I spoke with Marc Rosario, the General Sales Manager, who informed me that the car had already been sold to someone else. I was shocked and disappointed. After days of communication and a verbal agreement, I did not expect this kind of treatment. To make things even more confusing, Julius texted me saying that the other customers purchased the car without an inspection. However, when I spoke with the General Manager, Peter Haub, he contradicted Julius by stating that the inspection had been done before the other buyers purchased it, and that he would not have let them buy it without one. Peter also explained that the other buyers had come from out of state a few hours away, because of that, he decided to sell the car to them. He emphasized that "it's just business." This experience left me with many questions and concerns. After all the communication and a confirmed agreement, the dealership broke their word and sold the car to someone else. I felt misled, disregarded, and disrespected. I wanted to share my experience to caution others: even if you believe you've made an agreement, some dealerships like Jim Hudson Buick GMC may still put profit over integrity. Be vigilant, and do not assume your deal is secure unless it is in writing and backed by a deposit. God sees everything! God Bless the United States of America! read more

The salesman was awesome, no fault to him. We agreed on a price for the G90 for my grandfather and we were 30 minutes away from the dealership with a check and they took a deposit on the vehicle. Very poor customer care from management. I additionally had a check in hand for the Canyon AT4 they had in the showroom, but since they screwed me on one car, they don't deserve the sale of the other. Don't waste your time here. read more

The sales experience wasn't ideal. My husband ended up selling me the car as opposed as the actual sales guy. The service department has changed hands multiple times in the less than a year that I've had my truck. We consistently have issues with work not being completed, services omitted entirely and long wait times to address anything with management. If I could do over this purchase entirely I would. This is literally burnt oil a day after they "completed" the oil change, change oil light still on, no new sticker in the window, GMC app showed 6% oil life left. When we took it back for a redo, there is now oil on my door and a used glove in the passenger seat. The only saving grace is my latest service advisor (Seth). He's been gracious and kind. read more

Very unprofessional to say the least.... My boyfriend was interested in a 2019 Ford Super-duty F-350. He didn't have an appointment because it was seen and he wanted to go see it. Once we got to the establishment he went inside to find a sales person available so he did wait. Once inside a sales associate was appointed to him. I don't remember the guys name but upon talking to my boyfriend he looked at my boyfriend as if he was stupid for wanting to see this vehicle. Kept asking questions about how he was gonna pay for it and I found that very unprofessional. The sales associate grabbed the keys and proceeded outside with my boyfriend and paid my boyfriend no attention. Was taking pictures of a new car that came in and completely blew my boyfriend off as if he was not important.... We will not be bringing our business to this place anymore.... read more

Was sold 2 vehicles by the same dealer and both were crap deals. My first purchase was and Audi Q5 2015. When purchasInga the car which of course was used, I didn't know that the vehicle needed work done to it. 3 months after acquiring the vehicle it be to have terrible issues. I took it to Audi I was told I needed $13000+ for a cylinder head replacement and some other major maintenance issues. And when I went to try and get some help, it was like every dealer in the dealership was looking at me like they either couldn't help or didn't want too as if they knew exactly what was going on with me and my vehicle. So automatically I knew then something was up. I had to come out of pocket on an extended warranty $3000. The financial management came and apologized for the inconvenience because they sold me a lemon AND YHEY KNEW THIS!!!. Fast forward to now I just made a recent purchase for a 2023 Buick Envision. Had an auto accident in April where my insurance company paid out my claim for just collision because I did not have gap insurance through the financial company. They paid out the claim which left me a $6000 remaining balance on the loan from the Audi Q5. with that being addressed I was told I could not get any kind of car unless it was on rebate. Was also told there was a $5000 rebate for the exact Buick envision that I am currently driving now. The dealer knew everything about the car accident along with the insurance payment towards the collision claim that left me a balance of $6000. Once the paperwork was signed I was given the keys and drove off the lot. I get a call later that same day stating I needed to bring that car back because the dealer lied and started painting the narrative as if I never told him about the $6000 and I did. Because The bank would not fund the loan with that extra $6000 sitting out there unpaid. The dealer acknowledged his mistake but the only one who's suffering and in strife is me. Because now I have a new car with a $500+ payment along with that $6000 loan on the Audi Q5. Was told by the finance department that the bank who' funded the Audi would set up a payment plan to pay off the $6000 loan in which come to find out that was a lie! Jim Hudson is terrible and they screw up BIG TIME with little to no remorse until THEY screw up themselves. That sorry piece of crap dealer was in hot water so he was trying to get me back to the dealership to hash out his errors. I told him I would in fact meet with him had he gotten the ownera Mr Hudson and his son to attend the meetings when I came in along with requesting documentation to be mailed to me mandating that I come back to the dealership. This coward calls my family to give them some sob stories and my family bullies me into goin back to the dealership and now I'm in more of a bind! Jim Hudson and The dealers affiliated are trash! Please for the love of god DO NOT GO TO ANY dealership in Columbia Sc to Augusta Ga with the name Jim Hudson attached! That are all scam artists and they are there to con you for every cent you have. And if THEY screw up make any mistakes.. THEY WILL DO EVERYTHING IN THERE POWER to not only lie on you and discredit you.. but in the end you would be left to fix their mistakes and they of course get their get outta jail free cards. Please trust what I am saying to anyone who reads this.. I do not want anyone else to experience what I've just experienced with this particular dealership of the Hudson family read more

I took my vehicle to the service department for a check engine light. They told me that they were backlogged a little bit, and that I should have my car back in 2 days. I was a little disappointed that I would be without my car for a couple days, but they completed the job within the timeframe they promised. Honesty goes a long way with me, I greatly appreciate it. read more

We purchased a 2023 Acadia. The salesman Eric Parke was very knowable and helpful. The sales manager was very nice. We have used the service department twice, both times they called us back promptly and the service was completed quickly. Nickie in the service department was nice and helpful. Great experience all around. read more

The entire experience here has been TERRIBLE! We purchased a brand new GMC terrain, was not informed it was missing a chip until the next day when we called to inquire about some features that were not working. . Then we were told we would be notified when the chip came in....we were notified several months later that the chip was in so we scheduled an appointment, ny husband took time off work, brought the vehicle in and was then told they didn't have the chip yet. One day while driving home after work the panoramic window shattered!!! It was not hit by anything. It just shattered. Thankful I had the cloth closed or would have been seriously injured. But this service department I called told me to contact the tow company, gave me the number, the tow company came to my house picked up my vehicle and took it to Jim Hudson. It took several days to get a loaner, when we finally did get a loaner we were called to bring it back because it had an oil leak. Long story short when we were finally notified my vehicle was ready I take off from work early to get there...my car was missing the tow plug, service department said " you will have to call the tow company about that" and suddenly they don't know what tow company they had me call, whatever (we ended up paying $140 for them to get a new one) I go to get into my car from the panoramic window being replaced and it's full of glass. .. You can never get anyone to answer the phone Horrible experience... we will never be back! read more

A few months ago I took our GMC vehicle with a GMC prepaid service agreement to Jim Hudson Buick GMC, where they refused to honor the agreement. They said GMC's service agreements don't pay them enough for the service to make it worth their while. I was surprised that they COULD refuse to honor the agreement since they're a GMC dealership. Since we were heading out of town, I didn't have time to schedule service elsewhere, so I paid cash. Today I took the car to Love Buick GMC, where I was told that all GMC service departments are contractually obligated to honor GMC service agreements. The guy I talked to was pretty disgusted by what I told him about my experience, but he wasn't surprised. He said when a recall happens, Jim Hudson's service department will say they don't have the parts and refer customers to Love--even if the recall repair doesn't require parts (e.g. computer reprogramming). So...I guess the moral is: don't trust Jim Hudson's service department. read more

Here's an update to my previous review. Still the same situation. No contact from Jim Hudson and still do not have what I paid for.

Falsely stated work that needed to be done on my car. Had my car checked by third party auto shop for verification of the work and car was in perfect condition read more

My salesman was very good but the used car manager just cannot be trusted. I was told to come into the dealership and he would make my deal happen. After driving for over 2 hours to get to this dealership I was told they could not come close to making the deal I was looking for. I don't know why I am surprised but I trust a man's word until proven wrong. I was proven wrong!!! read more

Absolutely worst service. Buyer beware. The person from Jim Hudson that responds to these reviews and says "please contact us, and we will fix it" right. . I have called and called, and talked to management many times. Nothing changes. Same story as other reviews. Towed the car in for a key that would not come out of the car, and check engine light. Said they would jump on it, and one week later, no one had even looked at the car - they fixed something - ended up other things kept breaking. Took it in for a check engine, they fixed a few things - $1200 - drove off the lot and the car turned off on me as I pulled out into traffic. When I called to tell them - they did not try to fix the problem - just charged me more when I took it back in. The problem was never actually fixed. Just keep throwing $ at it. Have taken the CTS in 4 TIMES this year alone. Each time it is "fixed" for $1200 - $1500. Totally take advantage. Last time, they called me and told me needed new spark plugs - but when I picked it up, the guy listed 4 other things that needed to be fixed - that would total $3500 - this wasn't told to me on the phone before I went to pick it up. Pretty sad to take advantage of trusting public. I am only writing this review in hopes someone will proceed with awareness before they use Jim Hudson or that the service dept will do better to truly take care of their loyal customers. read more

Had an appointment at 9:30 am, arrived at 9:15. there were about 10-12 people at the service counter, all just too busy to deal with us. Finally got someone and was told the oil change, looking at the breaks and cleaning the windshield would be done in about 3 hours... at 1:30 called and they hadn't even looked at the car yet, give them about another 2 hours or so they said. Finally, at 4:30 went to get the car, mind you they NEVER called us. Arrived and was told the breaks probable only squeak when it's cold. (NOT) was told that someone probable smoked in the car and is why there is a film on it, also (NOT) so they cleaned the right side and left side of windshield but left the center completely nasty, you could see where they wiped and where they didn't. USELESS!!! Really not even sure if they changed the oil, as all you really have to do is push the reset button. They did however have us a loaner car, but not really wanting to fight Christmas traffic in Columbia, and not wanting to even be there all DAY LONG, could really have done without it. Just get the service done, but I don't think they are capable of much. WE WILL NEVER EVER DARKEN THE DOORS OF JIM HUDSON AGAIN... MORE excuses than results.... read more

Leased a 2020 GMC Serria Denali and was talked into the extra wear and tear coverage. Lease is almost over, and I want to buy out lease and they will not honor the policy, unless I turn in truck and then buy it back at the new market value. Please don't fall for the extra warranties like I did, they will have all kinds of reasons why they can't honor them. read more

Took my truck there and spent $2200 for them to fix my truck. 3 months later, I found out the biggest cause for all my problems was a battery that was half the size it needed to be. Which they failed to even check or figure out during diagnostics and repair. read more

I went here fir a recall on my 2020 CT5 and a oil change and tire rotation.. The chage was $116 for the oil change and rotation. Although, the people were nice the charges are outragous. I will never go back here as the prices are very expensive. read more

I bought a brand new Sierra 1500 Denali Easter of 2022. It came without the parking sensors which I was told would be installed as soon as they came in. It's been almost a year and nothing from Jim Hudson except an offer to buy it back for $10,000 less than I owe. Horrible service! Look into reviews at BBB and here before wasting your time with them. Unfortunately, Yelp makes you give at least 1 star...... read more

Tried giving this dealer another chance Walked around looking at the trucks and saw two sales men come out when another car pulled up but none come over to us. read more

Where do I begin 1. I took my car there on 3 days ago and specifically told them my car wld not start and my que screen was not working. The service tech Travis , said. Oh Mrs Thompson , it's ure battery. he then stated they need to replace the alternator. I responded and said , ok, so if that's replaced , my screen will work ? He responded yes, I said ok and agreed to the job . HE stated it will cost $1344... , I paid them. yes for a BATTERY AND ALTERNATOR : $1344... . I THEN get in my car and drive to the gate and notice my screen is still not working, so I back up and go back into service and advise my scree. is still not working. They all look shocked. I spoke to the Service Manager, and the GM. They have me all excuses as to why I was NOT mislead. I would have NEVER taken my car anywhere and paid that kind of money for a battery and alternator. The GM , gave every excuse instead of taking a accountability for their MISREPRESENTATION. Then he tried to treat me by saying what he cld do for me by saying we can offer u a RENTAL , BUT u have to pay 38.00 to enterprise if we fix ure screen, oh by the way the parts are not here , but we can't offer u a Loaner Vehicle.... and u still have to pay 600.. oop. To add insult to injury, the salesman Joe called me and offered to trade my car in on a NEW CADILLAC, and said they will work a deal on the repair of the que screen , Sir, do I look dumb, I drive a 2018 XTS LUXURY W. 82K HIGHWAY MILES. OH did I mention that the GM tried to question where my service record of my car amd really wanted mw to give him the name of the people who service my car before... What does that have to do with ANYTHING? BOTTOM LINE.... I WAS MISLED, CHEATED , AND I LEARNED THE BIGGEST LESSON, Never go to JIM Hudson WITHOUT REPRESENTATION, especially as A Woman! LASTLY, I learned that a NAME ON A SIGN DOES NOT MEAN U HAVE INTERGRITY. I LEFT THERE IN TEARS, NOT BC IM WEAK, but Mc there are so many people that feel the same way I do and there are PEOPLE WHO ARE IN POSITIONS WITH NO HEART, IE.( THE GM)... MY years were because there are honest people who are working for such an Establishment with families to care for and to make sure they can earn a living, they have to succumb to such bosses. They always say women dont go to the dealership alone and now I KNOW WHY. read more

Bought a 2020 GMC Sierra and within a couple weeks the truck won't start. Now getting the run around with sales and service. Buyer beware

Purchased a 2020 GMC AT4 in 2019 from here, and it's been one of the most unreliable vehicles I've ever owned. From it sitting in the shop for 2 months, to EVERY 5,000 mile service, it is all horrible. Today was the final straw. I dropped my vehicle off for an appointment for service at 7:30am on a Friday, was told I'd be contacted if any other services were recommended. No call back. I call at 1:30pm, 3:30pm, and 5pm. No answer to what services were needed or advised. The car stays overnight. Next morning I get a call at 7:20am saying the vehicle is ready. NOPE! Change fuel filter is on, happy days! Never received a call, and I explicitly mentioned to perform any service it needed as I use the vehicle as a daily work vehicle. NOPE! Over 24 to perform a jolly oil change, and oil filter change. But it's okay because they perform a multi-point vehicle inspection :), NOPE! Do not bring your vehicle to service here. Was offered to leave the vehicle again, yeah for 2 days? I don't think so. Asked for the history of my vehicles services and will be going to Firestone or Goodyear or anywhere else. read more

I don't think they need one star for three years give complain of my car and they had me doing all kind of things then after warranty expired they find what was wrong. Saying I use a different way to explain. My husband used his way it felt and I did mine. And so they do not hear what a woman says read more

I purchased my GMC from Jim Hudson Buick, GMC, Cadillac, the entire team was nothing but professional and made my new truck buying experience a complete pleasure. Will definitely send my friends and family to the dealership. read more

Really disappointed in their customer service department. I purchased a new 2017 Encore and was told the hanks free system would work with any new smartphone. The rep was mistaken. The days following my purchase I tried without success to utilize their intellilink system and their in-house expert could not help either. Their suggestion was to get a new phone. My phone was only a year old so I for them to pay for half the cost of a new phone or compensation of a similar value. I was told they would grant a goodwill gesture of $50. I just spent over 25K on a new car and they seen to think that $50 is a generous offer. I think not. Now my calls are not being answered.... I would never recommend them to anyone.... read more

Talked to Ervin Gamble the salesman that reached out to me after I inquired on line about a vehicle. We discussed price and he stated let me plead the price with my manager. We text several more times after that. He then called and asked when I could come in. I said I would be in the next day as I had a Dr appt in the area. I also stated my price that was never discouraged besides let me plead with my manager. I show up at the dealership today and Mr Gamble told me he cut me off at my price and more or less what am I doing there. I shook his has not even a hello just look at your phone and say I cut you off. The sales manager tried calling me a couple of times yesterday and I couldn't answer. The treatment I received after being in the lot for 10 minutes and obviously being ignored when I text I was there is really uncalled for. I'll remember those words "I cut you off" as a customer Jim Hudson. I'll also never forget, "Experience it once, you'll never forget" your motto for your dealerships. read more

Made an appointment get my check engine light looked at never was told it would take 24-48hrs until I arrived the following morning at 750am. The whole day went by and no one looked at the car so why make an appointment at 815am. People have work and a life that continues but I see jim hudson service dept isn't concerned about that. I just brought the car less than 3 months ago. I will never purchase another gmc car again. So hopefully I will get some answers tomorrow or will my car sit in the service area for days. Itsalways the same reply but action is taken to fix the problems at hand because if the tables was turned you wouldn't want it to happen to you all. Show good customer service skills and stop treating customers like a dollar sign. read more

I wish I could leave negative stars. I called to schedule an appointment because my check engine light was on and incidentally it was also time for an oil change. I informed the scheduler that I would need a loaner and that I had purchased an extra warranty that covers the cost of the loaner. The "soonest" they could look at my car was nearly 3 weeks from the day I called. Frustrated, but not surprised - not the first time I've been dissatisfied with this service department- I accepted the appointment. When I show up for my 8am appointment, I am told that the loaner vehicle is not in good working order (the check engine light was on when they went to pull it into the bay for me) and there were no other loaner vehicles available so they would need to call Enterprise. Really? Nearly 3 weeks I waited and you still couldn't get it right? Beyond frustrating. I did not have time to wait for Enterprise as I had patients waiting for me at the hospital, so I took my Enclave back and left very put out and aggravated. This level of service or lack of service is unacceptable. And I just love the fact that I received the computer generated "thank you" for having service work completed at Jim Hudson. Just the icing on this pitiful cake. read more

Efficient service for a Saturday. Unfortunately situation though that made me have to bring it back in after being there just a month ago.

The worst experience I have ever had with a service department. They are correct when they say once you experience Jim Hudson, you will never forget it. Brought my vehicle in for an oil leak close to the end of October. No communication from the service advisor Neal. They had it for a week, told me a sensor needed to be replaced but never told me the cause of why it went out. When we picked it up, it had the check engine light on. They told us it's because there is some oil saturation and it will go away. That information did not sound correct at all, but I wanted to give them the benefit of the doubt. Took it to another service department immediately across the street and hooked it up to check for the check engine light and the code that came up was for the same sensor they "just replaced". Still giving them the benefit of the doubt we drove it for two weeks and the check engine light still remained on. Brought it back around November 10th and they still put us on the back burner forever and called to request more diag time, even though its still the same issue they never fixed, and they already should of gotten the approval from our warranty company, and what they were requesting to take apart they would of already had to do the initial diagnosis. What they were really asking is, "we didn't diagnose it properly the first time and do an actual inspection, so if you warranty company doesn't pay us for it, will you?' We could never get an actual update on what the problem is and when they would fix it. I left Nick the service manager 4 voicemails and still have never heard from him. The lady who answers the phone said it would be better if we just came in since Nick will not call anyone back. First they told us there is debris in the engine, then it might be a timing chain, now my 40k mile vehicle needs a new engine. Any time we wanted an update we would have to call and harass someone. I don't need a daily update, but a weekly one would be nice since they did have our vehicle for over a month. We brought it in the 2nd time November 10th and didn't get it back until December 18th. That whole time we didn't even get a loaner, even Nick promised us one and it never happened. My warranty even covers a loaner. Once we were able to pick it up they even lost our key. I would rather trade my Cadillac in then EVER go back there again. It was absolutely the worst experience I have ever had, I can't stop sharing my misfortunate story with everyone I interact with. I am still waiting for my promised RO's so I can try to understand their shady business habits and see why my vehicle needed a new engine since they have yet to give me an explanation. My word of advice for the service department, turn your "read notification receipts" off on your phone, so when you read your clients text messages and deliberately ignore them for hours and days, they won't know. If you are reading this review and request for me to call in to talk about it- just have Nick listen to my many voicemails and I have left my contact information in those. read more

I dread coming here to get an oil change. Like it's a complete waste of life to come here. The waiting area is not compelling at all. If you go to Honda down the street you can have fun 50 millions ways. Play golf, watch a movie in a movie like theatre, eat popcorn, eat hotdogs, play in the arcade, sit in a room that is quiet with a dim light. I mean damn. All this money they make over here they can't do anything with this boring waiting room? read more

Had my vehicle serviced recently and it was not a good experience. Repairs were done incorrectly and took longer then expected. To make matters worse service manager Karl was extremely insulting to my wife when asked about the warranty. Frankly don't know someone like that has a job there. Needlees to say I won't be coming to this facility again. read more

1 star is too many for this situation. Sat. May 30, 2020: REGRETTABLY purchased a 2013 Audi w/only 73+k miles on it from GMC store. 4 days later reading manual, familiarizing myself w/vehicle.. I realized the MMI is showing a reading of low or no oil. Dropped everything, took it immediately to Jim Hudson Audi service dept. (they had the car before I had it transferred across the street to GMC store & made purchase). Car was VERY low on oil. Oil was topped off & obviously never checked when they took vehicle in on trade. 2 weeks later took back to Audi service dept as to why MMI dropping so rapidly & was told that vehicle may need a 2 phase OCT (oil compression test) if came back unfavorably- the car would need the pistons changed for an $8500 repair bill. Oh No Thank You!!! 2 days later after asking for dealership to buy car back, used car manager insisted on doing OCT. It was started. Was told to drive it 600 miles by 1 person, 1000 miles by another, & until the oil light comes on by a 3rd person. Quite a difference in range there. A week ago oil light came on. After owning car less than 3 months, driving it under 1,700 miles, the oil has been topped off a few times AND the oil light has come on. During all of this I told the dealership numerous times that I wanted the car to be bought back. They can deal w/this nightmare. Took in to have OCT completed in morning 2 days ago. It needs pistons changed. Was given quote of $8771.00. Was told Audi store would let GMC store know outcome of OCT & I would hear something that day. I did not. Called used car manager, he had not been informed of anything. He was confused as he always is every time I speak with him & get different answers/stories. Again, stated I want car bought back. He said that Audi was paying for repairs. I said no they are not, per our conversation July 8th. He states confusion as to why was OCT done then? Well you tell me. YOU were the one who insisted it be done as you didn't want to purchase the car back. Said he would make calls & let me know what was to happen. Nearly 66 hours later, (more now), even after emailing internet sales manager & GM yesterday morning, not a peep. Not even to reach out & say hey we hear you, we want to make this right. They do not care. They are ignoring me. They sold a bad car! They know it! Also had previously inquired w/Jim Hudson Ford about a used Sierra. Was given details, price, fee breakdown & asked to schedule time to come see it. Asked if it had a sunroof. They said they would check & also send me pics of truck. Didn't hear anything for a few days. Finally got email stating truck can't be sold to public due to transmission issues. Gee- obviously the Sierra, like the Audi, wasn't checked over either BEFORE listing on internet. After they said the truck couldn't be sold, they reached out a couple weeks later asking if I received the info, was I still interested, & that they have tried to reach me numerous times. Ok. Been communicating thru email whole time. Last time- YOU told me truck wasn't fit for sale to public. I feel they are ignoring me, discriminating as I am a female, with no male presence to assist me firmly in these dealings. Bottom line is- they should purchase the car back & refund every last penny I gave them for it. read more

Skeeter did a nice job following up with me on what i was looking for. He was great to work with, Responded quickley and accuratley on text, emails and phone calls. Overall he made the process very easy and i was in and out in less than 2hrs. read more

This was actually my second encounter with their service department so I gave them a second chance. I called previously about a repair estimate and never got a call back so I go in since I was already out. I walk into the repair service department and I literally standing there waiting to be called. Only one out of the 6 people were attending to a customer. No one even acknowledges me standing there(in my military uniform). I stood there patiently and respectfully for more than 10 minutes. It took another worker that was already helping someone with their vehicle to ask if I needed help. And he took me to one of the 5 associates that was sitting there running her mouth with another 2 associates. All I wanted was a simple price quote. Turns out they were more than $250 dollars more than every other place I called. read more

Do not buy a vehicle from this people unless you want to pay almost $2000 for bogus packages that they add, such as $400 for tinted windows? They will not waive those charges even if they have not yet received the vehicle and installed them on it. read more

I reached out to negotiate a price on a used Honda Odyssey. They wanted to charge full asking price and would not negotiate. "We do not play the back and forth." Go somewhere else you will find a much better deal and a dealership that is willing to work with you. read more

Overly expensive oil change and any other service. $125 just for diagnostic, brought my vehicle in on a Thursday morning and it wasn't ready until Tuesday afternoon. Had to call several times for update. Not impressed at all due to high prices, slow service, lack of feedback, and no loaner car program. Would rather go somewhere else or simply buy from another car brand before dealing with them again. read more