Hello, Was assigned…read morea service technician via my home warranty - Select Home Warranty and scheduled for a visit on Thursday 9/5/24 with an arrival time between 11 and 3pm. The service technician never showed, I called him, no answer. I called into the call center, they called him and he didn't answer. He called me that evening said he'd been stuck on a job and that he'd call me Friday at 10AM and be at hoe home Friday 9/6 at 5:30 - neither happened. I called into the call center Friday, the rep tried to call Fabriclean, he didn't answer. He sent me a text that said he'd call me in fifteen minutes, that did not happen. The rep said that she'd put in an emergency service request. I called in this afternoon - the rep notified me that same person was assigned to my case. He called him - Fabriclean texted me saying they'd call me right back and that they'd be at my home today. Its 6:30 - no call back, no tech here, and he won't answer the phone.

Made 3 different appointments... Mike never showed up. Realizing now that this was probably a…read moreblessing, because it looks like people have had issues with him taking an upfront payment for "diagnosis" and then continuing to no-show on actually fixing the issue. Go elsewhere.

Ruy Barbosa is high off the charts in professionalism. He was responsive to our questions, and…read moreintuitive about our interests. He communicated with us throughout the project of installing a new Timberteck deck. His crew worked straight on through from start to finish without empty lapses of time. The men are so highly skilled. We continue to be happy with our beautiful deck. Therefore, we asked Ruy to install a Timberteck stair rail at our front doors, which also has withstood the test of time. We'd been concerned that installments like this would compromise the brick, whereby requiring a total rebuild, but a rebuild wasn't necessary. He also advise us on an easy and effective fix to divert water from flowing from the gutter and freezing to ice on those brick steps in winter. Based on the outcome of these projects, and our experience in their progression, we highly recommend this company.

Brutal experience with them back in 2022-2024. Would take weeks and, more than once, even months…read moreto get them to come back and do any work (see screenshots of my text interactions with them -- note the dates). They were supposed to build a new rubber roof. It started leaking on 3 separate occasions (which btw was never fully fixed -- we moved on to different contractors who did address the issues). And like I said, it would take months for them to actually come back and attempt to fix anything. Often they'd come by, look at the damage, then I wouldn't hear from them for multiple weeks. Meanwhile, more damage continues to accrue to the walls and ceilings. The internal fixes they applied for the water damage were just patch jobs. They just plastered and painted over. Meanwhile, the insulation behind the wall was soaked and accrued black mold that we had to address later. Also worth pointing out a major blunder at the beginning of the project (see attached videos and pics). They opened up the roof, and left it open for multiple days without doing any work. Well of course a major rainstorm came by (which was on the weather forecast well in advance). Alll that water poured into the house in the middle of the night setting off fire alarms. It was a nightmare to deal with on my end.

Mark was very responsive and did a great job installing the range hood. His price was also very…read morefair.

I had Mark come to my home for various tasks. He hung some pictures, did touch up painting, and…read morehung window treatments. Mark was very professional and considerate. He also cleaned up everything like before he arrived. I would definitely hire Mark again. His experience, and the convenience of hiring someone to do these jobs was well worth it. The price was right.

Past three years, the property manager was amazing. I don't understand why they're bringing an old…read moreproperty manager back. We all loved her and how responsive she was to our needs. The property was well kept . Sidewalks are always kept clear and salted. Between management and maintenance. They a very great cohesive team. She will be missed , it's a great loss to the property.

If you live on the first floor you'll be very sorry. Yellow jackets..carpenter ants..spiders..small…read moreants and they won't exterminate your apartment for the yellow jackets either..so have fun and be miserable...

Never again. I had these clowns put a roof on my house. It appeared that they did an okay job…read moreuntil after they left. I can't tell you how much time I have spent picking up fragments of my former roof from around my house; nails, and pieces of old shingles, and garbage they left from their lunch. Even after a year I was still finding pieces of the old roof and nails embedded in the lawn or under the shrubs around the house. It does no good to complain because once they've got your money they don't know you exist. By the way, from what I now understand, Karam doesn't actually install the roof, but rather sub-contracts roofing jobs to an independent roofer who is not answerable to you, but to Karam.

From the owner: When you call Sam Karam & Sons General Contractors for construction services, you'll speak with a…read morefriendly and professional representative who is eager to schedule a appointment with a member of our sales team. You can count on our team of licensed general contractors for roofing, siding, gutters, windows, doors, decks, additions, new home construction, kitchen and bathroom remodeling, and more. Tackle your home project with us!