The floors were laid well until we discovered the workers had nailed a nail into a pipe when…read moreputting the baseboards back up. This resulted in a burst pipe when the nail rusted through and it caused significant water damage to my home. Unfortunately, I made the mistake of paying in cash. When I called for a receipt, I was told I would be provided one. I never received one and never heard back from the company after multiple calls. My insurance company also tried to reach them multiple times and never heard back. If you do use this company, be sure not to use cash and make sure you have a solid paper trail.

Vu and his team were great. The floors look amazing. I highly recommend D&T for your flooring…read moreprojects.

We had a very dated oak kitchen that needed a facelift but weren't interested in renovating the…read moreentire space. We opted to have our cabinets painted and the results were fantastic, comparable to a factory finish. Dennis and his crew came in with new cabinet doors, new drawer fronts, new soft close drawer slides, and new hardware including soft close hinges. We can't say enough good things about the results. We now have a new kitchen at a fraction of the price. Dennis and his staff were professional and a pleasure to have in our home. The job site was clean and neat at the end of each workday. I would highly recommend the Finish Factory for any kitchen remodel.

We recently had our Oak kitchen cupboards refurbished by Dennis and Amy of the Finish Factory. The…read morecupboards look like new and the work was done with little inconvenience to our life style. Trust the Finish Factory to make your kitchen dreams a reality!

Ralph and his crew refinished our hardwood floors. Ralph was very professional and a pleasure to…read moredeal with. The quality of the work was good s]and the price was reasonable.

From the owner: Footprints Floors Maine is a flooring contractor company that specializes in the installation and…read morerestoration of hardwood, laminate, vinyl, stone, and tile floors. Along with all of the many flooring services that we offer, we are also experts in the installation of backsplashes, staircases, and baseboards. We work closely with all flooring vendors to provide the highest quality installation for all of the flooring services that we offer. From small repairs to large refinishing and installation projects, Footprints Floors Maine will do whatever it takes to make you happy with your floors.

I scheduled a time to have Tony come look at my 1500 sq ft flooring job. He stated that he would…read moretext me a quote that afternoon. Not only did he not follow up but is not returning messages. He seemed overwhelmed from the start. If he wasn't interested, provide the courtesy of letting the customer know right away. Wasted my time and I find this very unprofessional. In the end, I dodged a bullet.

Tony and his crew did an excellent job refinishing our floors in one day. Tidy, clean job. The…read morefloors look great!

After trying to find someone to refinish my floors for months, I decided to give it a go myself…read more They came out okay, but I couldn't get the finish right. Each time I tried to make it better, I made it worse, until the last time when I flat ruined it. I set out on a second mission and found Mr. Sandless. First, communication was terrific. Yahoo Mail losing their first response aside, they responded within 36 hours. They also followed up (which too often does NOT happen) when they didn't hear back (which is how I found out the message had been lost). A couple e-mails, a few pictures, and a phone call and we were scheduled within days. They showed up within 5 minutes of the appointment time (no cable company foolishness with these guys), were knowledgeable, friendly, and efficient. They quickly staged an area in my entrance way and got to work. A few hours later, my floors look like this (see attached). Price was affordable, there was no mess, and minimal odor (smells like I just put down Bona polish). But for the improvements in the finish and the furniture out of place, nobody would know they'd even been here. Nice work, good price, and I couldn't be more pleased with the outcome.

We contracted with Mr Sandless to restore the hardwood floors in our house (3 rooms, a couple of…read morehallways, and closets). The home was built in 1978 and it appears the floors had not been refinished by the previous owners. They were dull and there were a number discolorations/spots/stains, but overall the flooring itself was in good shape with no deep scratches or gouges. They stripped the floors to the natural surface and sealed 3x, then finished with semi-gloss polyurethane. They also added a tint to help blend in the natural wood colorations and tie this area into the existing floors. They look great and the guys were out in two days. They answered our questions and made recommendations to match the other floors. They were neat, quiet, and worked hard while on site. The cost was reasonable and it was certainly less messy than sanding - and that approach was not warranted given the condition of the underlying floors. I was skeptical at first as I've only sanded and refinished in the past, but I'm happy to know there is another option that is faster and cheaper yet provides comparable results. This was one of the easiest jobs we've ever done - from getting the quote, to scheduling, and finishing the work.

I've reached out 3 times over the last month. Not one email or inquiry has been responded to.read more

I can barely give them one star. They charged me $700 to paint some shelves telling me they would…read morebe good as new. They came back to me re painted and still cracked, chipped and filthy dirty. I could have done a better job myself.

Wanted a face lift on the inside and outside of our home and we were referred to Richardson…read morepainting and faux finishing by a friend. I was very pleased by Susan's work. Her attention to detail and color is amazing. Our home looks like a brand new home. She works with you on colors that would look best and even details for cost, labor, supplies, how long it will take, it's all there in print after she meets with you so there are no surprises. We changed a few things in the process and she showed us what it would change in cost

From the owner: Interior painting, walls, ceiling and trim. Refinishing kitchen cabinets and furniture…read more(distressed, glazed, gilded, etc). Professionally trained in the art of Faux finishing, Venetian plaster, textures, plaster, lusterstone and stone finishes. Gilding and stenciling.

I bought some products for installing wood floors in my new home and these guys were super…read moreinformative and helpful! Highly recommend working with this company.

As a DIYer I have relied on Atlantic Hardwoods for the past 30 years to provide expert advice and…read moreguidance for various projects. This is of huge value, as they have recommended many ways to improve my end product. Yes, this has included suggestions that have cost me less!

Out of several flooring companies Sean was one of the few that answered the phone directly, no…read moreanswering machines or services. He came out promptly and provided a quote for replacing old worn pine flooring with new cherry hardwood in one room and refinishing the pine flooring in another room. He provide a fair reasonable quote. Sean and Nick performed the work beautifully, professionally and cleaned up. The floors came out amazingly. Will definitely hire him again for new floors in other rooms.

Unfortunately the work and effort did not meet expectations. From all the dealings with the owner…read moreI was led to believe I was hiring the owner and his company/employee(s) to complete my work. After the flooring was delivered and carpeting was taken out he never showed up. He said he had phone calls and photos to keep track. The person doing the work I was informed was a 'jobber' or contractor; they did not work for the company. For such an expensive job, if the company wasn't doing the work I'd expect regular 'inspections' in person as a photo can be misleading. When the work was completed all I heard was they wanted immediate payment (no final inspection) and after seeing the final work I understood because the work was done but not to the contract and not to what I would call 'reasonable' standards. I did see the work in progress not being done as agreed, but where the owner wasn't there and the way the work was underway in a less than desirable way (and ripping it out made less sense), I didn't complain or stop the work to the contractor as I'm sure the person I was paying would have charged me again to start over. Now I have to 'fix' parts that are just not right. One specific area to highlight is the actual flooring. The owner came to the house and measured it with a laser. I know when doing the work you don't want to run out and have to stop, but he bought a significant amount in excess (two full boxes plus many additional feet) that I had to pay for (and I expect overhead) and now have flooring I don't need. If he truly knows his work I'd expect a much closer estimate or he buys back extra full boxes to show good will (based on his apparent poor estimation). He also got wood with the wrong finish. He said he'd return it but that would have made a significant delay. I guess to try to justify the mistake (it's a drastic difference between the floors), he said what he bought was better. I was not there when all the work was being done, (I was in and out roughly half the days) but don't think the homeowner should have to oversee the job to ensure it meets the contract or expected quality. One specific item I'll point out; the company's correspondence normally has a statement "Our superior quality and customer satisfaction is guaranteed!". I was not satisfied for most aspects and I definitely don't feel the work was superior quality, at best average. When I pointed out that the work didn't follow what was put in writing he came back with what I would call excuses but to me they were backward and illogical, either way, I was not satisfied and he expected payment for work not done to what he put in writing. Again, how can he 'argue' when he never set foot at the work location during any of the actual work or after completion. These are my experiences and thoughts. I was asked to provide his name to a friend in the area but will not. When working with the government years ago, I would have rated this 'Do not recommend.'.