First and last time at this location. Had an issue with an item, the male manager is dismissive. Instead of listening to me speak and at least displaying some sort of understanding or customer service- he noted he just works there and doesn't run the store. He also said he's busy *eye roll*. My fault for purchasing here. My experience turned me off to the "brand" altogether and will not return to any Jimmy Jazz store. I don't like being dismissed or enjoy wasting my time speaking with someone that sounds miserable at work. I am contacting corporate as well to note their poor policy and poor service. read more
