I got the #6 The Veggie sans tomato with extra hot peppers added. The bread had a nice texture and lovely aroma, while the addition of cherry peppers gave the sandwich a lovely kick. P.S. The service was great and the bathrooms were clean. read more

The drive-thru is a bit weird off the McKelvey- you have to drive for a bit then cut through to the other side to end up ordering. Honestly- cutting through Walgreens parking lot from Dorsett is about the same. I just pulled over and ordered inside. My mom requested this place and I am not used to the menu. I just ordered "little John" sandwiches... my mom corrected me- I should have ordered the larger sandwich and split it with her. I did not see the ability to custom order or even get different bread. The clerk's hair was long and covering his eyes so I was distracted. I missed any signs showing options. I saw signs offering how normal people order... I have specific dietary needs. The restaurant was clean and the employees seem OK. I just wasn't impressed by the advertised choices. The little John sandwiches (1 Turkey + 1 beef) were better than OK. I am just not happy with the ordering system. read more

Ordered ahead and food was made fast and correctly, friendly service. I would go back again. When you park it's best to pull all the way around the other side of the building so you don't have far to walk. If you're in a rush, they have a drive thru. read more

On Wednesday, September 17th, I went through the Jimmy John's drive-thru in Maryland Heights around 12:30 p.m.--probably the busiest time of day, so I expected some wait. Still, it took longer than usual just to order, pay, and get two sandwiches: a Totally Tuna and a Turkey Tom with cheese (for which I was charged extra for the cheese). When I got home, I noticed the cheese I paid for was missing from my sandwich. The tuna sandwich had very little filling, and the Turkey Tom also looked skimpy on the ingredients. Overall, I was pretty disappointed with this experience. read more

Jimmy John's is definitely not freaky fast any more and they don't pay attention to peoples small details of peoples orders.

This place is horrible. Never order online or on the app for pick up because they will not give it to you ASAP and you will have to wait. I have been here for 30 minutes and still no sandwich. 0/10 do better Jimmy John's read more

We were on the way to the petting zoo and decided to stop and get lunch at this local Jimmy John's. I am a frequent visitor of Jimmy John's it's pretty good. This one was better than usual to be honest. Roast beef ham lettuce pickle mayonnaise it was a good sandwich I must say they made it well the bread was fresh read more

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My husband and I were in a mood for sandwiches tonight. We came to this location because it's closest to our house. I ordered tuna club- delicious and tasted very fresh. Husband got hunters club- he loved it. All employees wore masks, food looked, smelled and tasted delicious. We will definitely be back. We enjoyed it so much we did not take pictures fast enough before it was all gone. Thank you! read more

Top notch location for well made/packed sandwiches, speed, and customer service. If you preorder online which I've made a habit of doing, the staff will run out to your car with your food so you can skip the rest of the drive through line once you've checked in at the speaker. Amazing service. read more

if I could give no stars, I would, I ordered this to have delivered to my daughter because their delivery is supposed to be freaky fast except I got an email saying that they had outsourced it to Uber and would be delivered 35 to 40 minutes later. I called and spoke to the manager, who was not helpful at all and simply told me we don't offer freaky fast anymore read more

Ordered on-line. Arrived 10 minutes later to find the lobby was closed and door locked. There were 20 cars in the drive-thru line. I tried to call to cancel my order, but no answer. I had to wait in line for over 45 minutes to pick-up my order! If I had known this, I would have ordered from another store. If you can't provide curb-side or lobby pickup then you should turn off your on-line ordering. I will never order from that store again! Simply pathetic!!! read more

Love that the employees were so patient with my order. I got an unwich Veggie. I asked everything in it and it was so good! read more

It's Jimmy John's...what else is there to say? I first fell in love with this restaurant when I was living in East Lansing, MI. Being a midwestern bumpkin from Nebraska, I was blown away to find a place that would deliver a single sandwich at 3 in the morning. Years went by, and I would only hear whisperings of Jimmy John's locations here and there, but never actually finding one. Like Kaiser Soze of sandwiches. But then, imagine my surprise when I found out that a Jimmy John's would open up in my very own neighborhood! AWESOME! This place is great! Any of their stores are great! My favorite sandwich is the Gargantuan. If you want a Manwich, order it with bacon. Unfortunately, since I desperately needed to watch my waistline, I had to reevaluate my Jimmy John's intake. But no worries! They make a great Unwich (eighty-sixing the bread and subbing with a lettuce wrap). I'm working my way down the menu, trying each one (although I am lately partial to the Bootlegger Unwich these days). This is a good location. It's fairly new and the staff is cheerful and good at what they do. The drive-thru is mind-numbingly fast. It's actually worth driving through to witness their cheetah-like speed. That's right. A CHEETAH! read more

Jimmy John's - Jimmy John's - Sandwiches Near Me - Maryland Heights, Missouri

Really frustrating to pull up and it's a ghost town. Marked as open, sign says it's open but no workers :/

had a problem with a simple 4 sandwich order was told to call in advance for the 4 sandwiches

So, they bring us 2 sandwiches with 1 piece of cheese that we paid $ for and a pathetic amount of meat. My wife called and the manager says he will replace the sandwiches. 45 minutes later they call back and ask for their sandwiches & they will send us the corrected order ASAP. Question:WHAT ARE THEY GOING TO DO WITH EATEN SANDWICHES! Never had a bad experience until today. Manager seems to be unconcerned with customer satisfaction and us repeating business. Why is this store seem so unconcerned with basic customer service? Are they not held to the corporate standard? I don't think we will be able to continue our relationship with them after significant confusion on what seems to be a basic order/request. read more

Jimmy John's - MeAt fail - Sandwiches Near Me - Maryland Heights, Missouri

This spot used to be amazing. Unfortunately, not any more. Gave them 1 star because there isn't an option to give negative stars. Sure hope the franchise owner gets back with me regarding the crappy experience, soggy, stale food and the way the manager Carlton conducted himself after he told me that our food had been out for delivery in the driver's car for more than 45 minutes. I also hope that my money is refunded since the sandwiches were so bad they went right into the trash can. Too bad I can't post the pics of the food on Yelp so y'all could see for yourselves what I paid $20+ for. Best part of the experience was my son having a bag of chips and bite of a hard cookie for dinner . I've left my contact info with Carlton and with corporate. So disappointed that our fav sandwich delivery spot no longer has a place in our menu drawer read more

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The restaurant area was very clean. The bathroom was very clean. They were a little slow today, but the food was still amazing. I always get the turkey tom with cheese. read more

Jimmy John's - Sandwiches Near Me - Maryland Heights, Missouri

I go to this Jimmy John's a couple of times a month. I've eaten in 5-6 times, but mostly I take advantage of the drive thru. You don't see a lot of sandwich shops with a drive thru. I drove through today for lunch and picked up a #7 (Gourmet Smoked Ham Club - $5.75) with no mayo. I frequently order like that, and they've never messed up my order. I was the only car in the drive thru at the time, and my sandwich was wrapped and bagged by the time I pulled forward from the menu board to the window. It was so fast I thought maybe they screwed it up, but they didn't. I've never had a messed up order there. I usually order a #7 like today, or the #9 Italian Night Club. I like the fresh made 8" french bread. They sell their own branded chips, which remind me of Krunchers. A co-worker commented that their chip bags were pretty full, not 3/4 nitrogen and 1/4 chips like some. Their giant cookies are good too. Nutritional info is readily available for all their food on their website, and you can swap out ingredients and see the nutritional info change. Pretty nice. I saved almost 200 calories and 20g of fat by leaving off the mayo, which drives up the numbers no matter where you eat. With the drive thru, they're a great alternative to fast food, and I've never waited in line long because they make those sandwiches fast! read more

Freakishly fast, that's for sure. I use the drive-thru the most often and they normally have my sammie ready before I'm done paying. I have never had them mess an order up either. I've had their delivery once and it was fast and correct as well. 95% of the time, service is great. The workers are normally friendly and pleasant. A couple hit and miss times, I've gotten someone who doesn't say anything at all...not a word. No hi, thank you, fuck off, stick your sammie up your ass...nothing. But that's usually not the case, so all in all, I'm very happy with this location and they do a great job. It's definitely my go-to place when time is of the essence. Oh, and I usually add BACON to whatever I order. Cause, it's bacon, duh. read more

I have had delivery, drive-thru, and sit down from here. I am a big fan of the VITO....they are true to their word and FAST....i had my sandwich in my hand before I was even done paying. When dining in---the tables needed to be wiped down in a more efficient manner and the loud music needed to be changed to a different station....It wasn't comfortable to sit inside and dine. If you put on music that was a little more audience friendly and not like animals and people being tortured and screaming and also turn it down a few notches you may be doing a good thing... read more

I just grabbed a sandwich for a quick lunch because I am in a lazy mood and do not feel like preparing something. I felt I went to the perfect place to get a quick sandwich and let me tell you, when I say quick, I mean QUICK! I was so surprised as to how fast I got my food, it was even faster than fast food! Plus, I even went through the drive thru which was another reason why I think the process was so quick too. Plus, my being lazy really made the drive thru that much more enjoyable. I recognized that someone had mentioned leaving the parking lot to turn left onto McKelvey was difficult and that is something I noticed too but I am aware that there is a back route to go behind the Walgreens. So that is a tip for folks! :) The thing that I did not like about my experience at Jimmy johns today was that the customer service was bland. No "Hi, how ya doing?" or "That rain sure did cool us down today!" I don't know but I like that little bit of personality. Call me crazy. Another thing, in the fastness of Jimmy John's service, I felt they made their product sloppy. When I got home, my sandwich was all in shambles and falling out of the bread. Its not THAT big of a deal but still, more of a reason question the effectiveness of the fastness. Overall, Jimmy Johns has some good sandwiches and knowing me I do love those "Free Smells" I would say that they are a bit pricey-er versus Subway for example; for the cost of a sub a Jimmy Johns you can get a footlong and a drink at Subway. Yet, sometimes its good to splurge on a Jimmy Johns sandwich. read more

Friendly and a young group of energetic individuals. Hopefully not a career. Love the French bread ! Only 4 or 5 flavor of of chips.

I love the beach club, and they're made just the way I like it every time. I usually get drive-thru or delivery. Both options are very fast without being sloppy. The pickles are amazing. read more

No $5 footlongs here, but Jimmy John's gets their sandwiches ready fast and is always fresh! What I usually end up getting is the #10 Italian Night Club (Genoa salami, ham and some other stuff and onions) with extra tomatoes. YOU MUST ADD HOT PEPPERS!! It is incomplete without it! A side of bbq potato chips is just the trick to complement the sandwich. The thing I love about their chips is that it is cooked in peanut oil! It adds a distinct sweetness to the chips as well. Altogether, for fast food and fresh sandwiches, Jimmy John's does the trick. This one happens to be on the way home from my church, so it's perfect placement. (Also, Jimmy John's commercials are getting a lot funnier!) read more

Sandwiches are ok although I think subways has more flavor. Dined in, people were nice, food was fast. Strange though, there are no napkins out anywhere for the public to get them, and for some reason they don't give you any when you get your food, so every time you have to ask for napkins. Not the end of the world but definitely an inconvenience. read more

Extremely fast service. This building is an old Wendy's with a drive thru window. I love the drive thru at this JJ's. It's faster than any other drive thru anywhere. Great sandwiches just like all the locations. Great ingredients, great bread, great everything. Subway just doesn't hold a candle to this place. read more

More like unfreaking-believable. If you ever go to Jimmy Johns and ask for anything other than what is printer on the menu watch out!!! We asked for two sandwiches with the lettuce and tomato on the side and were promptly told "no". We aren't allowed to put that on the side. Are you kidding me? Why can't you put lettuce and tomato on the side? I can order it without lettuce and tomato why can't you give it to me on the side??? What a joke. read more

So while at work i start to get the munchies for something fresh and delicious the first thing that pops in my head is Jimmy Johns! I remember that there is one right up the street from my work so I hoped on yelp to get their number! Now from yelps GPS mapper it tells me I'm only 1.4 miles away from them and it only takes 5 mins to drive. Well I'm at work and cannot leave for lunch so I figured there is no way they cannot deliver to me right? I have had co workers who have ordered from them before and had no problem. WRONG! For some reason our location cannot be delivered to anymore. When asked why they said its too far out of their range but they would deliver it to a location at the top of the street...... Really the top of the street? You cannot drive down the hill 2 blocks and just give it to me? The person on the phone knew our business and knew the location, so to me it made no sense to all of a sudden stop going down the street? I think that Jimmy Johns is delicious don't get my 2 stars wrong! This is not a review of taste but of customer service. I understand that once you limit your delivery range it's not a costumer service issue but when they pride themselves on fast delivery and great food I would then think delivery would be one of their MAIN goals in making the customer happy. I have seen some reviews about Jimmy Johns and they seemed kinda ridiculous to me. But now some of them make sense . I would think the reason of owning a business would be to make money not loose money. This is not the first time I've had "issues" with a Jimmy Johns but it is going to be the last. Will not be going to this Jimmy Johns or any other until I start to see an improvement in keeping a organized mind when it comes to how each Jimmy Johns is run. read more

My pro + con list: + Great sandwiches (although a bit pricey for my taste) + Close to my work - No WiFi - It's always very cold inside read more

Purely disappointed. I've eaten many Jimmy Johns sandwiches but this location was certainly the worst. Paid extra for cheese and didn't get cheese. Asked to add napkins to my bag and did not get napkins. The sandwich itself was not even filled to the ends with anything. At least fake fill it with lettuce. I think they were trying to be too fast and lost any quality. I don't care if my sandwich doesn't get to me in 30 seconds but I do expect my sandwich to have more than 1 slice of meat and all the toppings that were paid extra for. read more

Let me get this straight. You CANNOT add mustard to a slim sandwich because it is a freebie? You can only add something that you will charge for? Explain that stupid policy to me. I always order a turkey unwich, add cheese, bacon and spicy mustard. At a different location recently, they suggested a cheaper version, the slim turkey add bacon and cheese and they added mustard for me, no problem. Today, I visit my local store and ask for the slim turkey as described above and they flat out will not add mustard to it because they tell me it is a "freebie"? But I can add bacon and cheese because "there is a charge"? Huh? But I can order the normal (non slim) turkey sandwich and tell them to hold mayo and tomato (saving them money) and add mustard and that is ok? I walked out. There are plenty of lunch options in the area. I just wanted spicy mustard on a sandwich! Is that so much to ask? Seriously stupid policies like that are what is the downfall of customer service these days. I have worked in restaurants and I have never heard anything like that. Am I missing something that makes this policy worth losing customers over? Also consistency in policy across franchises would be nice. It would have saved me the frustration today of trying to order a sandwich with a condiment on it that normally is a freebie. And the deep sigh from the young girl unable to adequately defend this policy was bad customer service. Sandwich spots are a dime a dozen. I'll find somewhere that allows me to add mustard to a freaky sandwich. read more

Almost gave me the wrong order. Ordered a ham and turkey sandwich. The ham had so much gristle I had to peel it off. The lettuce was wet. Rather gross sandwich overall. read more

The food is great, but everything I order it takes over an hour to get my food. It really is not frank fast :/

Jimmy Johns is, in my opinion, your average run of the mill sandwich shop. I do enjoy going here if I need a sub "freaky fast" and their subs generally taste pretty good but I also consider Subway and Quiznos to taste pretty good. My favorite sandwich here is the Italian Night club, however it is also the worst sandwich for you with more fat and calories than a double quarter pounder with cheese. Because of this I normally get a Big John unwhich, which is much better for my waist line (wow did I really just say that?!). The staff at this location is always nice and the one time I went in it was very clean. read more

Ive been ordering Jimmy Johns since it opened in my neighborhood. Was not sure what to expect the 1st time, but their fast service and delivery is great. They get the sandwich to you in an incredibly fast time. Healthy, and tasty is what they are about. I usually get the "Turkey Tom" without the sprouts, and it is consistently good all the time. I rarely go in because when I order, im usually home and just dont have anything in the house, or dont feel like cooking. Their cookies are HUGE and tasty as well, I recommend the Oatmeal Raisin. YUM Give them a try, highly recommend them read more

Yeah, I don't know. I've waited to review this to see if my overall impression changes and it really hasn't. Jimmy Johns has going for it the fact that you can walk in at 12:02 and sit down with your sandwich at 12:07. That's about it. The bread is meh, the fixings are meh. The greatest part of the experience is that you get to spend the least amount of time there as possible - that doesn't sound like a long term winning business plan to me. read more

They hire racists. My mother and I went through the drive thru today and she ordered some food. When we pulled up to the drive thru window, we heard one of the workers in the back make fun of her accent (she's filipina). I confronted the workers and called corporate to file a complaint. We've been going to this location for years and have always been kind and everything has gone smoothly. This experience has completely changed our views on this establishment and I'll make sure everyone from my family to distant acquaintances never come here again. Subway up the street is better anyway. read more

I like Jimmy Johns maybe not as much as my fiancée but that's because personally I like Subway more. Subway doesn't deliver though so I eat Jimmy Johns much more than Subway! read more

Great service. Great sandwiches. No napkins but worth it. The was a little longer than the TV advertisement.