Terry is honest, knowledgeable, fair and reasonable. You couldn't do business with a nicer more…read morecompetent person.

Terry is absolutely awesome. I called him for a dryer issue. He fit me in same day and was so…read morehelpful! Now, I'm sure he can't fit everyone in all the time, but it doesn't change my rating in the slightest. He is the real deal! Book him now!

Dave the guy came when we called to set an appointment…read more We got everything ready and all he have to do is set it up. All this cost $109 but he's giving us $10 military discount. So total came out to $99. This is very costly but we need to get this set up because our delivery guys supposed to have it services but they said they didn't have any tools to set it up. Called American appliance, Dave answer the called 9:50am then he meet us at the house at 10:45am. Services till 11:50am.

Dave was great! Fixed our dryer and made sure he explained what happened and what he did to fix it…read more Great service. Great everything. Highly recommend.

Dont bother with this disreputable company. Suppose to be at my house for 10:30am appointment 2…read moreweeks ago to fix my stove. No show, tried the two phone numbers from their website and both had been disconnected in one day since I first called them. Left email, left post on facebook page, on their website and still 2 weeks later, no contact. Terrible company, don't bother.

Do not call. They do not respond to phone calls and will not return a call when needed. There is…read moreno voice mail. They have attempted to service a washer for us - been there three times and it still won't drain. Over priced on the service they did provide. I would not recommend.

You know how you're usually given an 8 hour window for when repair and delivery men will arrive?…read moreNot with these guys. I scheduled my appointment with Appliance Experts through whirlpool and was told they'd arrive between 8am-4pm. The day before my appointment, however, they called and let me know they'd be there between 10-11AM. The day of, the repairman Randy called by 9:30am and was right on time. He was extremely polite and professional and he fixed my washing machine quickly. I'm so pleased with the service, especially after the nightmare of trying to get it fixed by Central Kansas Appliance Repair. Don't waste your time going anywhere else.

I love this place. It has been here in Abilene forever it seems, and is owned and run by someone…read morewho really cares about keeping it going and getting his customers a good deal. They do everything here- sell lamps and outdoor furniture, fix screens, sell plumbing supplies, mix paint, and they can get you a good deal on major appliances. I took in model numbers for the fridge, dishwasher, etc that I wanted and they got really close to the price I wanted. Go with hometown when buying so they are here when you need something. This store provides jobs for lots of people in the community and when you spend your money here that is what you are giving toward.

I love this place and the people who work there. They are helpful and kind, and the store has a…read moregreat assortment of almost anything you might need or want. If they don't have it, they will get it. The store is run and staffed by home-town people who care about their customers and work hard every day to earn their business. We are fortunate to have such a great store in our community.