They are very nice people and explain the difference in oil changes and prices plus they aren't as…read moreexpensive as 95% of the other places I've researched. They are quick too.

I want to write a bit of a lengthy review because I really appreciate the folks at Harris 10 Minit…read moreLube. To make a long story short, they've really gone out of there way on more than one occasion to help me with car issues. The workers and management here are kind, professional, and really just care about helping customers with their vehicles. The first story was earlier this year with my wife's car. We drove to church on Sunday and noticed that there was a ticking sound in the engine. Walmart was the only oil change place in town that was open, so I took it there. After looking at it for a good 45 minutes, they refused even to put oil in it. They said it was "definitely a rod knock," and "the oil filter is a cheap off brand and is leaking so we can't look at it." Anyway, I was pretty nervous after that. My wife was pretty sure the last place she got her oil changed was here at Harris, so Monday morning I called them up. I let them know the situation, and the manager came to my apartment and put oil in it for me so I didn't have to drive it, potentially dangerously. Upon looking at the filter, he said it wasn't leaking, there was just a bit of residue on it. Also, they didn't use those filters so my wife hadn't actually been there for her last oil change. Despite that, they still took care of us and helped us. It wasn't a rod knock by the way, it just needed a bit of oil. The second story happened just yesterday. I'm borrowing a family vehicle at the moment, and my family asked if I could get the oil changed while I have it. I took it in, and immediately there was a problem. The oil plug wasn't coming out. The threads were stripped from the last place my family had taken it. The worker started explaining to me that I should take it where it was serviced last because of the stripped bolt. The manager heard this, and came over to talk to me. I explained that it wasn't my vehicle, I wasn't sure where it was serviced last, and it was definitely not in town. He then took care of it himself. After working at it for a few minutes. he got the stripped bolt out, had to tap in new threads, and put in a new plug. He didn't have to do all of that, especially since they could have turned me away and avoided all responsibility. They didn't. They fixed the problem for me quickly, when they didn't need to per their policies, and for a very fair price. They really distinguish themselves from other auto service businesses I've gone to. I really appreciate the workers here and highly recommend their services!

The staff does very good work - more than expected. Another…read moreplace in town shorted me a quart because they did not check the manual for my car (takes 6 quarts). At another place, the guy flirted with a customer the entire time he worked on my car. This place has done the job quickly and the folks keep to their business. I'll be a repeat customer as long as I'm living here.

I've usually had a pretty good experience here. TODAY was a different story. When I arrived, the…read moreman greeting me asked me what country I am from. Seriously. I'm from America. OK, so I don't say "ya'll" I'm not a redneck. SO I'd lost my bank card and desperately needed an oil change. Not making excuses, life happens. I have been working a lot, drove my car until the oil change light came on. They try to sell me new air filters. I said, jsut do the basic oil change, I'll get it next time. Before I know it, they are saying "get it on camera so if her car breaks down on the way home, we won't be blamed? WTH? Don't upsell, threaten and and try to scare me. My car is a 2025, it's not like I'm driving a hooptie. Then the manager tries to scold me, "If you're going to have a car, you need to take care of it." I went off. I am already having a crap day, just change my oil and stop talking nonsense and trying to threaten me. I was just done. $84 for an oil change and a whole bunch of judgemental harassment. NEVER AGAIN!!

If this is the place you are wanting to get your oil change at be prepared to pay $100+ and a long…read morewait for your change to be done. The staff here is friendly but I think there needs to be a management change these guys are running like chickens with their heads cut off almost everytime I am up there to get my oil changed. I did however come across one employee who changed my perspective on everything with take 5. Josh treated me very well and took care of me he checked my filters and all of my fluids and made sure my service was great and that I had everything I needed. If you come to this location ask for Josh he is the man!!

Sales desk was fast and efficient, he didn't over complicate and listened to what I needed. Knew…read moreexactly what was in stock and how long it would take. Tech was phenomenal, he got the tire done quickly and was just great. Very impressed with this location, y'all have a great team. Keep up the great work!

Jason, Michael, and their team helped us immensely when we needed help outside of Arkadelphia. If…read moreit wasn't for their caring attitudes, we would have never been back on the road! Thanks!

Loving the new management, great service everytime I go. Seeing lots of new faces and I can always…read moretrust them to change my oil and do any matinence service I need for my vehicle.

Went had my.oil changed the manager Alex tried pressuring me into purchasing coolant and cabin…read morefilter that I did not want also they had a line of cars with 2 techs working in the shop whole time the manager Alex sit in the office doing nothing when he should have been helping his team out