1. Jmu Services

1. Jmu Services

0

Hesperia, CA

Jmu Services

3.7 (3 reviews)
Closed 8:00 am - 8:00 pm

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Services - Jmu Services

Property cleanout

Recycling pickup

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1 year ago

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1 year ago

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Dump That Junk

Dump That Junk

4.8
(33 reviews)

Great guy!! Helped our family in a time of need. Went over and beyond what he needed to doread more

On Monday, June 8, I used Yelp to contact several local junk removal companies. One of the owners…read morecalled me directly, and during that conversation I was quoted $140 or 145 for the job. I remember that amount clearly because it was lower than another quote I had received, which was between $150 and $200. We agreed on the price and scheduled the pickup for the morning of Thursday, June 11. On the day of the appointment, I received a call letting me know the crew would be running late, which was not a problem. Later, I received another call saying they had arrived, followed by a call regarding the price. This immediately raised concerns because I believed the quote had already been discussed and finalized days earlier. The employee performing the removal told me the price was now $200. I explained that I had been quoted $140 by the owner when we scheduled the appointment. He then contacted the owner for clarification and later called me back, confirming they would do for $145 quote and proceed with the job. I should have written down the price as well, but I *assumed* being schedule in the quote would have been listed and communicated to the other associates. Shortly afterward, I received a call from the owner claiming that we had never discussed a $145 price and that the amount was too low. I found this frustrating, especially considering I had no reason to invent a number that I specifically remembered because it was lower than competing quotes. While the company ultimately agreed to proceed at the quoted amount, the entire situation could have been avoided with proper record-keeping and communication. To put the matter behind me and avoid further back-and-forth, I ultimately paid $185. While the job was completed, the confusion surrounding the pricing left a negative impression and made what should have been a straightforward service unnecessarily stressful.

Jmu Services - junkremovalandhauling - Updated July 2026

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