This is a lengthy but honest review that is worth reading…read more Our experience demonstrates how unscrupulous Auto Towing is. I really wish I was writing a positive review however I'm in shock over the tactics and deceit this company has taken to get money. My son struck a deer early in the morning (3:00am) and the Trooper investigating the accident stated we needed to get the car off I-64 and he would not allow us to wait for the tow we requested via our roadside assistance provider. The trooper said, "he had a guy" and that's when our headaches started. The tow truck driver showed up and immediately hooked up the car without talking to my son. The driver pulled away leaving my son roadside on I-64 at 3:30 in the morning! No paperwork, no communication on company name, phone number, email, etc. My son called 911 to get the Trooper to come back and get a ride to somewhere nearby. The Trooper had the tow truck driver come back who demanded $500 roadside in order to take my son 1.2 miles to a 7-11. When we refused to pay the $500, the tow truck driver tried to speed off but the Trooper stopped him. Eventually the tow driver gave my son a short 1.2 mile ride. Next, the tow truck driver refused to give us paperwork that he taken possession of the car. Initially he gave us a blank work order with literally nothing on it. We had to argue that we needed the date, time, VIN, vehicle description, etc. documented, as well as his signature. Next, our insurance company informed us that for 10 days this tow company would not return their calls to pick up the car from storage and take it to the repair shop. When they did finally contact Auto Towing, they demanded over $2700 in storage fees or else they would not release the car! In reading multiple reviews, I see a pattern where law enforcement calls for this specific tow company and then they end up charging exorbitant tow and storage fees. I'm convinced that the Trooper we had is in on it and there's a pattern of corruption.

Got my car stuck in a ditch and called and they came within 15. Very quick and well knowledgeable…read moreservice and an amazing tow operator. They came and left within 10 minutes completely worth the money and the quality of the tow avoided a lot of possible damage to the car. If you ever need a tow wouldn't hesitate to call these guys ASAP

We were returning home in our RV from vacation and broke down off the highway. We were put in touch…read morewith Brandon through our Good Sam's RV travel insurance. It was a Sunday afternoon and when we called, he was more than happy to try to help. We got a tow and together with some thinking and an internet search, finally figured out which type of engine was in my RV (it wasn't really labeled well), we got the correct serpentine belt and put it on and we were back on the road home. His prices were extremely reasonable and he turned out to be a godsend to get us home. He was very nice and even asked us if we needed anything as we were stranded in a parking lot until he got there. Thanks so much.

This business is wonderful. Brandon is very professional and personable. From time of call to…read morearrival was 10min. I would definitely recommend this young man and his business. P. & B. Strawderman

I had a tire blow while traveling to Sulphur Springs at 4:30 on a Friday afternoon. No spare and in…read morepanic mode. After calling my roadside service with no luck as well as multiple other towing companies, I was referred to Lee Hi Towing. I 100% recommend Lee Hi Towing!! Nick came within 15 minutes of my call as well as drove my car 30 minutes away once I located a shop that had my tire size. He was very patient and friendly during a very stressful experience for a female traveling alone.

From the owner: Lee Hi Towing & Recovery is a family owned & operated company. We are located just behind the T/A…read moretruck stop. We offer a secure storage facility with inside storage available. We are also the preferred towing company for the T/A Truck Stop! We have o

They slapped a failed inspection sticker on my car. I took it to another mechanic who said my car…read moreshould have passed. Will NEVER go there again!

I have gone to Oil Exchange & Lube of Lexington twice now and both times I was unbelievably…read moreimpressed with the quality of customer service AND car service! They always accommodate my last minute requests and complete my car maintenance very quickly. The employees are very welcoming, knowledgable, and respectful! 10/10 would recommend!

Victor (or Vincent, sorry, can't remember name other than it started with a "V", big black guy with…read morea slow southern drawl and super friendly demeanor) was AWESOME! He powered through all the issues with changing my tire, and there were issues....frozen bolts, stuck spare tire ratchet release system, etc. Give this dude a raise!

We feel so fortunate that Hugh's is just down the road from our place. Have taken our cars to them…read morefor the last ten plus years for oil changes, inspections, and more involved repairs and they always do quality work for a reasonable price. Their customer service is excellent too.

Jumping battery Had…read morea dead battery. They were prompt, courteous and provided exactly the service needed. Did not try to oversell with unnecessary charges or services. Told us what was needed and where we could buy it.

Great help from a new employee. Bill was fast and friendly. I would give them a call in need.read more

Quick, fast, an affordable highly recommend got my truck off the side of the road and was quick…read moreabout the situation and definitely fairly priced compared to the rest I was quoted will definitely be using triple x every tow

Great service and company. Very responsive and will always be there to get ya out of a jamread more

Horrible. They towed my car from the parking lot where I have resided for 7 years because they…read morecould not find the current parking sticker that was issued two months before my car was towed. They did not tow any other cars which also did not have current parking stickers. Some of the cars did not even have a current registration sticker. they randomly came into the parking lot in the middle of the night and took my car and charged $150 to get in returned. This company is one of those 'fly by night' companies.

Ass.ho - Charging $500 for local tow, plus $70 storage per day…read more Never use - probably giving "kick back to local police!!!". Crooked as dog's hind leg. Tow unnecessary. Car parked on private lot with lot owners permission. Sewing G & J, plus police. Will be resolved in court.

after accident towed the vehicle to their lot, was told in order to get belonging out of the…read morevehicle had to pay $100 and give them the title or pay $1800 to release the vehicle.