I really thought a lot and loved my older boss who was my vet Dr Boyce however the new lady is very…read moregood and I really like her just as well she tried so much she tried so hard and to save my dog and sometimes you just got to let go I didn't want him to suffer anymore she was very kind to me and I appreciate it so much I still miss my little Worden however I had to do what I had to do ...yes, it broke my heart into..... thanks for being so kind & understanding ...Dr elizabeth, Jason and Marsha and Tara

he killed my Min Pin by giving him 3 medications right on top of his vaccines. I took him to…read moreanother vet that could not understand why the medications where given let alone with his vaccines. My dog died 3 weeks later despite efforts to save him.

I have been taking my dogs to AMC for decades. I have a thing for difficult dogs and they have…read morealways treated them with respect. When I noticed discharge coming from my dog's eye, they were able to get us in the same day on a Friday afternoon!! The techs took their time making friends with a feral dog I adopted and allowed us to do multiple "happy visits" prior to his actual vaccines. They are always kind and patient. We appreciate them!!

We came to this vet having been let down and soaked for 1000's by several others in Decatur and…read moreeven the UofI hospital. Five Star Vet finally gave us the logical and straightforward attention we needed and got our doberman the simple medication he needed to help with his condition and save his life. 10/10 would recommend this vet!!

I had sent an inquiry that I need to schedule an apt for my dog. They never called me to schedule.read more

I would not consider going to any other vet but dr Williams. When our spike was sick she took him…read moreinto her home at night and office during the day as she felt he needed it. No extra cost for this. She has talked to us on and off hours about our concerns about our cats health. Her prices are very reasonable. I have the utmost trust in her ability and care.

We drove two hours to see Dr Colleen Koch who is an animal behavioral specialist. She came…read morerecommended by our vet when we were having behavior issues with our dog. After one phone session and one in person session we are highly impressed and can already tell the difference that working with her and learning from her will make. Highly recommend!

First and foremost, this is a 3 vet practice. The front office staff and techs are very nice and…read moreefficient. I have always asked for one vet in particular when scheduling our dog's appointments. Dr. Joe is personable and caring. He is willing to take the time to hear what the concerns are and help you to determine a plan of action to solve the problem. We think very highly of him. I was warned by many people about his wife, Dr. Colleen, when we were asking around for recommendations of a vet. We were told she was brash and abrasive and to do our best to schedule with Dr. Joe. After going to him for some time, we started having a behavioral problem with our dog, and the office staff suggested we schedule an appt with Dr. Colleen who focuses on behavioral stuff. I figured,"she can't be as bad as people say." I don't get my feathers ruffled about much. But this lady topped it. She was everything people say and more. We walked out of the training appointment before it ever really got started. She was confrontational, demeaning and just plain RUDE. I don't think she realizes that vet medicine isn't just about treating or training the animal. There has to be some level of professional courtesy extended to the person who is with the animal as well. I would highly recommend Dr. Joe and even the other vet, who we only saw once. But as was recommended to me... try not to schedule with Dr Colleen. She might be talented at what she does with the animals, but she has a lot to learn about how to treat people. Especially when you are a owner in the business.

We called with a strange request needing help putting a wild cat in a kennel from cat sitting. The…read morecat was absolutely wild and insanely aggressive we asked so many vets if they could send someone out to help put the cat in the kennel because she was too aggressive. And nobody would help until we called here, Olivia took our call and said they couldn't send someone out but her and another technician would be willing to come during their lunch break to attempt to help us. Which they did, I can not thank Olivia and the other technician enough we didn't get her name but they were both so amazing and got the cat into her kennel in no time , very experienced and passionate about animals , they did it during their only break and without expecting anything in return. Please give them a raise they went above and beyond!

I have had pets for years. I've been to other veterinarians and sat for long periods of time even…read morethough I had an appointment because other people brought their pets in with emergencies. I have taken my dog to Grace Veterinary Clinic for little over a year. When I called the clinic and told them my dog was having respiratory issues and that she had been at the veterinarian emergency room over the weekend, they told me they would not be able to get her in even though I explained to them it was an emergency. As I mentioned earlier, I have had appointments with veterinarians, but had to sit and wait because other people came in with emergencies. To me, them not getting me in my dog needed to be seen is not acceptable. I will never take another pet to Grace Veterinary Clinic and if you love your pet, I suggest nobody else does either.

Really nice staff and our cat was pretty comfortable during the appointment. Check-in was fast and…read moregot us back in time.

Abysmally rude staff who will grow irritated if a client dares have questions about the health of…read moretheir pet. Isn't that what the entire place is supposed to be about? Staff also lost a fecal sample the vet asked me to bring in for one of my pets last year, they did not know they lost it, I waited 4 days that could have been dangerous for my pet before following up MYSELF and they said "what sample?" - horrifying careless, and staff member Lisa was curt and did not even say sorry for your loss the morning after a pet died and became unreservedly irritated when I had questions about if they had had anything contagious to my other pets or not. Again, heaven forbid a pet owner care about their pets care. It doesn't matter if the vet is good if staff are this careless.

Brought in my cat for a physical and vaccinations. Staff were very helpful and great with my cat…read more Very reasonable prices- less than I expected to spend.

The doctor and staff are compassionate and great to work with regarding our pet care.read more

Dr Melissa at illini vet clinic is the worst vet . Take your pet to the emergency clinic or make…read morean appointment with another vet but stay away from them.. I went to them several times with different issues with cats. I will never take a pet of mine there again.

this place is terrible. We brought our cat in there over 8 times to get his ear fixed. H had a…read morepallup that needed to be removed. it took the. Over 5 trips back to finally find out he needs the surgery. Then when we call to schedule it they set the appointment Bly to find out after we bring him in that they can't do it there and we will need to a specialist to have it done/. They are terrible and I would not recommend them to anyone or trust them with your loved animals. after Thousands of dollars, several trips, and no solutions we have decided to never go back to this place. Stay away unless you want to waste your money for no reason.