1. John Cassidy Travel

1. John Cassidy Travel

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John Cassidy Travel

1.5 (4 reviews)

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Elegant Irish Tours

Elegant Irish Tours

3.6(21 reviews)
0.3 kmRotunda

We've certainly taken more than our fair share of private tours in 79 countries and 7 continents…read more As seasoned world travelers, we believe strongly in a top-notch private tour guide. That said, Elegant Irish Tours was impeccably organized and fully met our standards. Admittedly, we do have high standards! Our drivers always picked us up in a timely manner at an easily accessible location. They took us to little-known locations as well as the popular tourist attractions we requested. They even found secret ways to bypass crowds using their experience and local connections. Importantly, they planned strategic bathroom breaks and snack stops to liven long drives (you'd be surprised how many tour guides don't think about timely bathroom breaks). All of our guides were so personable and knowledgeable, and they knew when to impart information and when to let us rest. It's an instinct many guides do not have. Any time we revisit Ireland, we will insist on employing Elegant Irish Tours for our adventures because the experience was absolutely wonderful.

Promised 33-Passenger Bus for Private Tour, Delivered Two Small Buses Instead…read more We booked a private tour with Elegant Irish Tours for a family reunion in June 2026, and unfortunately the experience left us frustrated and let down. We'd originally booked with Butler Tours and paid a deposit but had to cancel (and eat a penalty) when they couldn't provide a single bus for our group of 28. Elegant Irish Tours stepped in and assured us they could accommodate our group with a bus capable of accommodating 33 passengers, plus coolers for refreshments. We were relieved and excited -- this was a family reunion, and being together as one group mattered a lot to us. On the actual day, two smaller buses showed up instead of the one we were promised. This split our group and was a real disappointment for an event centered on togetherness. We called the office right away and got no support or concern in return. With no alternative offered, we had no choice but to continue with our day as best we could. The bigger issue came after we returned home. I called twice and got nowhere, and I emailed Wendy, the supervisor, directly -- I never received so much as a reply. During the sales process, it was all yes, yes, yes. Once something actually went wrong, there was silence. If you're considering this company, be aware that the follow-through doesn't match the sales pitch.

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John Cassidy Travel - travelservices - Updated July 2026

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