Terrible customer service! Pricey and you do not get as advertised vehicles. 10 people bumpy bus…read morefor three people. Drivers/guides take you to places they get commission that you did not ask to go and meanwhile time at arranged destinations is shortened. Find another company!

Sept 2023. Nothing Elegant about our 6-day tour. Dirty van with leaky moonroof....it rained for…read morepart or all of the day 5 of the 6 days and at times we couldn't mop up the water in the vehicle fast enough to keep the seats dry. While Our driver Ian was very knowledgeable he was not a good driver. He drove recklessly speeding on wet windy narrow roads, passing multiple vehicles in an unsafe manner for the weather and road conditions putting his 6 passengers in danger many times. He unexpectedly cancelled our afternoon excursion and walked off the tour on Day 3 when he was repeatedly asked to slow down. Limited communication from his boss Gabriel when we tried to resolve the situation. We skipped one scheduled stop at Cashel Rock which was prepaid in our package. We arrived 30 minutes after closing to Bunratty Castle. Given this company advertises a luxury custom tour, our experience was the complete opposite. Paid top dollar for a less than ideal experience without any response or even an offer of a partial refund.

I am a big Sunway Travel fan and have booked several holidays with them. They are extremely…read moreprofessional and have wonderful staff working for them. I booked my first holiday with them at their branch on Mary St. Whilst this branch is very very handy for people who tend to frequent Henry St/O'Connell St, it is a small branch and can be rather uncomfortable if you happen to be waiting in a queue, which happened me once. However their splendid array of holiday brochures kept me from walking out and also bagged them more business as my Mum booked a holiday from a brochure I brought home :-)

We just returned from a trip to Ireland. There were 5 of us. 3 senior citizens and my middle aged…read moreson and my granddaughter, who is over 21. Our personal driver was Paul Farrell. And a finer gentleman you would be hard pressed to meet. He was always right on time, had many facts and stories to tell as we drove around Ireland. He also encapsulated the Irish wit and humor. in short, we have adopted him into our family. We had such a good time. He had some good recommendations on where to eat and what to see. He even played Irish music for us and sang a bit. We were never disappointed. So if you want the cream of the crop, ask for Paul, a true Irish gem...

Tony H I'm just back home after doing the Battlefields Tour…read more A lot of travelling by coach each day which can be tiring. Our driver, Daran Finlay, was superb looking after everyone's needs. Ten out of ten. The tour guides at the Somme Valley and Normandy beaches really knew their stuff. The hotel food at the stop-over in Rouen wasn't brilliant. But on the motorway hotels both in France and in the Holiday Inn, near Birmingham, it was superb. For anyone with an interest in WW1 and WW2 it's a must.

This Pad Company is the worst it could possibly be. We had the worst holiday imaginable with them…read more Never again. Filthy hotel, brought to places l that were not on the agenda. A crazy abusive tour guide. The sound system ob the coach didn't work. Diabolical service. Rotten food. The fact that they are still in business, says a lot about Ireland. Never again. Beware. Stay away.

The only agent I'd book my holiday with., The agents always help you to find the best deal and are…read morehappy to customize your plans. Would highly recommend!

Very bad service . Sunrise forgot to book our tranfers but…read morestill gave us a piece of paper that looked like it was tranfer confirmation . Had get a taxi which was from south airport to north tenerife over an hour away an cost €180. No answer from there 24 number they provide . Holiday was all inclusive the Food was terrible . I was told in writing from an agent at sunrise i would be refunded for food taxi and alcohol . Had reciepts amounting to €200 and the taxi from the airport was off the meter and i got no reciept which i explained in the appeal and to the agent while on holiday i wad given €118 and told by Roger that the case was closed and he would not reply to me after that . Honestly the worst travel agents i have ever used

Excellent service from GoBus!! I booked on their webpage which was easy and gave plenty of options…read morefor my flight arrival/departure into Dublin so I could catch the bus to Galway. My flight arrived early and I managed to catch an earlier bus which was a lifesaver as it was cold and I wanted to get to Galway to see the Xmas Market. The driver was very helpful with my baggage and advising about the walk to the hotel in Galway once we arrived. Everyone on the bus was friendly and it soon filled up with shoppers in the Dublin town centre stop. I didn't use the toilet but there is one and other passengers used it. The return trip was just as good, friendly driver again, and the bus was quite empty so plenty of room to spread out. I would definitely recommend the GoBus service, it is competitively priced, easy to get to in both Dublin Airport and in Galway, easy to book and pay for online and as a solo female traveller it felt extremely safe and friendly.

Fantastic!!! Affordable!!! Reliable!!!…read more I just took the bus from Galway for the first time..I ditched the train (which I've been taking for 9 years Dublin/Galway monthly journeys) which is over twice as expensive! Bye bye train hello comfort of gobus! train: €43 Dublin/athenry return gobus: €20 Dublin/Galway return. :)

The Australia Travel Centre seems like its shooting itself in the foot by being a travel agent that…read morespecialises in...Australia. Only Australia. But at least they do travel deals to Australia that are better than most other travel agents. I went in here recently with a mate who was buying a trip for him and his girlfriend, the staff were peppy and he got a deal but in the back of my mind I felt he might have been able to get a better deal if he had booked himself online. But I think the internet has the answer to every financial dilemma.