I saw Dr. Shalini Kansal at Wellstar in 2024 for recurring sinus infections and chronic nasal…read moreobstruction (inability to breathe through my nose). During both visits, she spent less than 5 minutes with me. On the first visit she quickly recommended a septoplasty. Six months later my symptoms had significantly worsened, and on the second visit she immediately recommended nasal valve repair. I proceeded with surgery based on her recommendations. Since then I have required two additional surgeries with other surgeons (four total procedures) and have endured years of ongoing suffering and complications. Dr. Kansal did not order any imaging prior to my first or second recommended procedures. In my understanding, the standard of care for patients with my symptoms requires appropriate imaging before surgery. This experience has cost me years of my life and significant hardship. Dr. Kansal's rushed approach and lack of thorough evaluation caused me considerable harm. If you are looking for a competent ENT who takes time to properly evaluate your condition and has good bedside manner, I strongly recommend looking elsewhere.

Where to begin... I have gone to this Practice for several years up until Nov of 2012 when I…read morefinally had all I could stand. The quality of the medical care is good however you will wait an extraordinarily long time to receive that care. I have had 2 surgeries (Septoplasty) and Allergy treatments at his office. If you have an appointment with Dr. Persaud you will need to literally block out 2 - 4 hours for just a routine visit. If you get allergy shots you should plan on being there at least an hour. Multiple times I arrived for my appointment on time or early, informed the staff I would need to leave within 2 hours AFTER my appointment time and I have had to leave without being seen because they can't seem to schedule their way out of a wet paper bag. I have actually recommended they seek a Scheduling Consultant to assist them with their daily schedule but the recommendation fell on deaf ears. Their problem is they simply overbook every single day. Once I decided to fire him and go to another physician I requested my Medical Records and paid the fee to have a copy sent to me. This was on Nov 27, 2012. I was told I would have my records in 7 - 10 business days (via snail mail). Of course they never arrived. In January 2013 I had to go to the office to get them. Once I looked through the records I found I they only gave me maybe half of my records related to just the ENT visits and none of my Allergy Records. When I called them to get the rest I was told they would not give them to me. After I informed them they had no choice as it was covered not only by HIPPA but Georgia State Law as well they started stalling. They claimed they would call me back and never did. The last call I made to them I informed them I would have my Attorney contact them if they did not comply to which I received a very snarky reply of "Well you just do that sir, You have your Attorney call us". I was MORE than willing to comply with that request and I had my Attorney call them within 5 minutes of hanging up the phone with them. They then decided to finally return my call and said they would be happy to send me the remaining records (via mail). We will see if they actually arrive (and if it will actually contain all of the missing records). Bottom line, if your time is valuable you should seek a different Doctor's office. If you want to catch up on say the Iliad and the Odyssey by Homer, or maybe the unabridged Mahabharata, then this is the place to go as you will be given more than ample wait time to read the longest books ever written. Take a copy of the Epic of Gilgamesh as well, you will have time, trust me.

Receptionist was rude/short. Cold and uncaring. Just came from ER. Didyeven listen as I tried to…read moreexplain that I can't wait 2 months for an emergency....duh

Lies, deceptions, and excruciating pain. Had my sinuses operated on by Dr. Tim Ryan 7/26/18. Was…read moretold I'd be given pain meds .Was told I'd recover in 7 days. Was told I'd be able to breath after surgery. All these were lies. Was not told I'd be completely incapacitated because of excruciating pain.Was told I bled too much because of mobic so he couldn't finish. I quit the Mobic 10 days prior like instructed. Had he contacted my pain Mgmt. Dr. And coordinated It wouldn't have been near as horrible. I would NEVER trust this jerk EVER again!!! Wolf in sheeps clothing!!! BEWARE!!!