1. Johnny Tollett, CPA

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    Little Rock, AR

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    Johnny Tollett, CPA

    5.0 (1 review)
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    Services - Johnny Tollett, CPA

    Accountants

    Audit and conflict resolution support

    Current year tax preparation and filing

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    10 years ago

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    H&R Block

    H&R Block

    3.0
    (2 reviews)

    I do not write this lightly…read more My father passed away in April 2025. Since then, our family has been attempting to file his 2024 tax return through the Shackleford branch of H&R Block in Little Rock. What should have been a straightforward, time-sensitive process has dragged on for over a year. Communication has been consistently poor. Emails go unanswered. Follow-ups are required repeatedly. There has been no proactive outreach, no clear timelines, and no sense of urgency -- despite the legal and financial consequences of delayed filing. We have been told repeatedly that his taxes cannot be filed due to "technological glitches" and internal system issues. These are not issues within our control. Meanwhile, H&R Block has retained all of my father's financial documents, leaving us unable to move forward independently. It has felt as though his paperwork is being held hostage. This process has compounded our grief in a way that is difficult to describe. Handling a parent's estate is already emotionally and administratively overwhelming. Being met with indifference, disorganization, and repeated delays has been deeply distressing. We have been patient. We have been clear in our requests. We have asked simply for the return to be filed with the information available, with appropriate notes if necessary. That has not been done. I am escalating this matter beyond the branch level. If you are considering filing your taxes at this location -- especially if you are handling estate matters or time-sensitive filings -- I strongly encourage you to think twice. Professionalism, accountability, and basic human decency matter. Unfortunately, we did not experience them here.

    i filed my taxes with these guys they are awesome they gone make sure you get every dime of your…read moremoney and i like the program where they do a line of credit up to $1000 i could use that

    Johnny Tollett, CPA - accountants - Updated July 2026

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