WOW!!! What an amazing doctor!!! I am uptight about seeing the Ob/Gyn. This doctor and her…read moreassistant, Shannon, were so great! They were friendly, informative and easy to talk to! Dr. Harper was soooo gentle! This appointment was so easy! My worry and stress was completely unnecessary!!! I would recommend Dr. Harper to any Kaiser patient!! She is at the Mercury Way location which is so easy to navigate. She is one of the Labor and Delivery docs so if you are pregnant she's definitely a MUST SEE!!! She is a gem at Kaiser!!!

Dr Emad is all about the money and selling her cosmetic procedures. She sold me on a cosmetic…read moreprocedure that is not covered under insurance and I paid $3000 up front for. Not only did a see zero results from the procedure but later got a copay of $20. I looked into this, as it isn't covered by insurance, and found out that she had billed my insurance too and had used medical codes that were completely unrelated to my procedure. When I confronted the office and questioned it, they told me that they didn't do the billing but would I like to talk to Dr Emad about it. I said yes and waited a few minutes. The office lady came back out and said that Dr Emad was busy but they would waive my $20 copay. What a joke. Pretty sure that is fraudulent. A friend of mine had the same thing happen to her at Dr Emads'. Stay away from that racket!

I absolutely love her she's the best OB she saved my life she is very informative and so kind and…read morerespectful I highly recommend her

I normally do not write reviews, but after seeing some of the negative comments, I felt I needed to…read moreshare my experience. I have been a patient of Dr. Emad for over 30 years, and I have literally followed her all over Santa Rosa through every office move because I trust her that much. She has always been caring, knowledgeable, and supportive through every stage of my life. She delivered my son Yoshi via C-section, and my recovery healed quickly and beautifully. I have always felt comfortable and genuinely cared for at Women's OB/GYN & be-YOU-tiful Med Spa. The staff has been kind to me over the years, and Dr. Emad has always taken the time to listen and make me feel at ease. No doctor or office is perfect, but after three decades of care, I can honestly say I am grateful for Dr. Emad and the care I have received.

I'm writing this review in hopes that Dr. Emad or someone at the office sees it and is willing to…read morehelp me; I genuinely don't know what else I can do other than beg for help at this point. Please. I had a high risk pregnancy with kidney failure & Dr. Emad did my C-section. It was a hard experience but I did my best to stay positive. I paid every copay & made sure my account was FULLY taken care of. I haven't been a patient here since 5/2024. Out of the blue, I received a bill for over $8,000 with no statement or info as to why. Ranice in billing explained that my insurance showed i wasn't covered so now i need to pay $8,000 to Dr. Emad directly; I asked her to verify my insurance info and when she did, she said she could see on blue shield's portal that I was fully covered & this was actually just a mistake on her end- but she "couldn't just fix it" so she would resubmit the claims- this was on 6/26. Today (7/21) I got another bill in the mail reminding me to pay the $8,000. I called again to ask Ranice about the status of the resubmitted claims, she told me she never even resubmitted them... she said that i'd really just be better off calling my insurance company to figure this out myself. Even though she previously admitted it was an error on her end... This is the kind of assistance I've repeatedly received from the billing department at Dr. Emad's office, which is why i've started to document all my conversations. It's really disheartening, and as time goes on has become depressing to continue taking time away from my baby to make these calls, and in the end i still do not get any help. I've been working with my insurance company, who have actually been very insightful. Blue Shield shows zero lapse in my coverage and also has no history of asking for their money back from Dr. Emad's office. They say everything looks clean on their end. Blue Shield actually suggested that I not communicate further with this billing department, as the statements for direct payment to their office appear to be fraudulent and not based off of actual claims. I genuinely don't know who to believe at this point. I'm praying that I don't get sent to collections since the billing department here can't remedy this and i can't get any straight answers. I'm at a loss and completely exhausted from what has turned into a battle. I wish i could reccomend Dr. Emad to other Mom's, but i wouldn't wish this on any one- especially a postpartum Mom. This experience has been absolutely awful for my mental health, the stress of not knowing if I will be held responsible for this mass amount, or have it negatively impact my credit forever- has made me lose sleep. The lack of help from anyone at the office makes me feel like there's nothing else I can do to try and advocate for myself other than beg for help. I'm praying someone willing to help sees this. Former Patient, Sydnie Kerston 707-971-9725

I'm currently 16 weeks pregnant with a baby girl thanks to Dr. Ratcliffe's thoughtful and effective…read moreapproach. She didn't recommend PGT testing in my case, and instead transferred embryos on day 3 rather than day 5--choices that made all the difference. One embryo implanted, and it's the one that gave us this pregnancy. I know some reviews mention her being serious or not overly warm. But she's not here to hold your hand--she's here to help you succeed. She's not a miracle worker or a god. She applies her expertise and does what she believes gives you the best chance. Your body does the rest. I've seen some reviews criticizing her for telling patients to lose weight before proceeding. But honestly--what's wrong with that? Don't we want to be as healthy as possible for pregnancy? I personally lost 10 pounds in the months leading up to our transfer because I wanted to give my body the best chance. Dr. Ratcliffe doesn't sugarcoat things--but that's because she's focused on outcomes, not comfort. If you're looking for results over fluff, trust Dr. Ratcliffe. We're so grateful we did!

This lady is very rude unprofessional and She should not be a DR. She told me I can't ever have a…read morebaby in this life. I did get worried and did check with Kaiser and spoke to someone in San Francisco and wasted my time getting test done. They told me I was fjne not listen to this dr. Please don't waste your time and money with this Crazy lady. I do now have my own baby now and she was wrong.

I really can not stop bragging about Dr.Loharuka. I live in Hawaii and came to give birth here so…read morethat my mother could be present so I was really flipping a coin hoping the hospital and the doctor who would deliver my baby was good. I have zero regrets. It was the best decision ever! Dr. loharuka was warm, and welcoming since day one. She is incredibly thorough and explains everything step by step so you can make decisions that are best for you. (She also speaks Spanish which was a big plus) I loved that she didn't pressure me into or out of anything and it was clear she truly cares about her patients. I also loved her assistant Claudia who was always welcoming and spoke Spanish to include my mother in the conversation. Dr. Loharuka was my ob for about 3 appointments and she delivered my baby the day of. The nurses and her did such an amazing job coaching me through the delivery I am forever grateful that I choose Eden for my delivery. I trusted every decision she made that day and I'm glad I did because my delivery was wonderful. The next day after my babies birth she stopped by my room with Claudia to congratulate my husband and I then followed up with a card. I can't begin to tell you how much that meant to me. It really felt like we delivered this baby as a team. Thank you Dr. Loharuka and Claudia! I wish I could take you both to Hawaii with me, for the second baby I'll be back!

Dr Loharuka is a gem to say the least. She listens to all your concerns and gives you all the…read moreinformation needed to make a informed decision. She is extremely knowledgable, personable, and a competent Dr. She performed a surgery on me coming to the hospital each day during the weekend to check on me. She truly cares about her patients. Her office staff is equally amazing. All very professional, friendly, and on the ball. I'd highly recommend Dr. Loharuka for all your OB needs. I only wish she was my OB when I had my kids!

I have been a patient of Dr. Khawaja for two months now. My first visit was in her Healdsburg…read moreoffice on 3/13. She was friendly, knowledgeable and professional. She listened to all my concerns and answered all my questions empathically. I am very assertive when it comes to my health care. I know how to advocate for myself. I felt that Dr. Khawaja really respected that. We had a phone appt on 3/20 for my pre-op, where she answered all my questions and prepared me for surgery. My next visit was surgery at Sutter Hospital on 3/27, which went incredibly smooth. Her whole Operating Team was great. At my 3 weeks post-op 4/15, she thoroughly went over all details of my surgery and provided pictures as well. She checked my incisions. We discussed further after care and healing/recovery expectations and timeline. Today was my 7 weeks post-op check, she did a pelvic exam and inquired how my recovery has been with pain and such. It was a brief visit but I felt overall she provided good care. I definitely trusted her with my health. I really appreciated her transparency and communication style. The lack of one star is for the wait time for each visit was over an hour. I know sometimes she can't help when visits go over time. I recommend scheduling appointments further apart.

Like others have said, I felt like I was an inconvenience from even before I walked in the door…read morehere. Every question I had was met with disdain, and I felt like an inconvenience and a burden. I waited 45 minutes without anyone saying a word to me, and finally walked out. This was my first step in my conception journey and I was really excited to establish care in a new city. I expected at least a little care, or at least to not feel like a burden. What a disappointment.