Working with Yesenia was one of the best decisions we made during our home search. As first-time…read morehome buyers, we were navigating a lot of uncertainty, and she made the entire process feel grounded and manageable. She is incredibly knowledgeable about each neighborhood, from the nuances of location to comps and shifting market dynamics. What really stood out was how Yesenia helped us think clearly and never pushed us in any direction, but instead guided us toward defining what our dream home truly looked like. That clarity made all the difference when it came time to act. In a highly competitive and constantly changing market, Yesenia helped us put together a strong, thoughtful offer strategy. Yesenia was patient throughout our months-long search, always responsive, and consistently kind. We genuinely enjoyed working with her-our vibe just clicked from day one. Even after our offer was accepted, her support didn't stop. From contract to close (and even beyond), she was there every step of the way, which meant a lot to us as first-time buyers.

Valerie managed to do the impossible: find the perfect home in our dream very competitive…read moreneighborhood AND help us win it in our budget. The SF market is a little crazy right now, but this was a stress free process. Valerie handled everything: scheduling private showings before places even went on market, disclosures, inspections, coordination with lending team, offers, comp analysis, negotiations, etc. Valerie was easy to reach, communicate with, and work with. She was our direct contact for everything. Valerie caught things in disclosures that I wouldn't have thought of and encouraged buyer inspections/due diligence if certain things weren't provided by the seller. It felt like she truly had our backs the entire time. Valerie and the Krishnan Team have a stellar reputation which clearly was evident in our discussions with listing agents and throughout the process. I would highly recommend Valerie. We had an amazing experience with Valerie, her colleague Sam, and the rest of the Krishnan Team.

This is a cross posting / summary version of the review I wrote for Laus Investment Group, which is…read morethe same group of people as Good Earth Realty (I rented 777 5th Ave, "Good Earth Realty" advertising sign was on the building and "Laus Investment Group" was on the lease). I sincerely hope that you are reading this review BEFORE signing a lease. Based on my experience, the people involved in this business are at best grossly incompetent and at worst purposely manipulative and irresponsible. When my roommate and I moved in, nothing was cleaned, a lot of things were broken, and there was even a dirty ladder left in the room (see photos). Long story short, no one answered the phone number on the lease, Laura Costello (the leasing agent) blamed Kennan Lau (the landlords' son), Kennan blamed Laura, and the landlords did not answer my calls or emails until I threatened to break the lease and sent certified mail of details of the issues with the place. As an aside, Laura said the landlords are very old and don't use email, but turns out the landlords were plenty fine at using email, at least when they wanted money from us: one month when our rent hadn't arrived in their bank account by the second to last day of the month, they emailed us asking about it. My overall impression of Ms. Lau (one of the landlords who became the main point of contact) is that she is very manipulative and stingy. I'll highlight two of the many exchanges we had: - When we first moved in, the apartment was so filthy. We weren't able to get in touch with Ms. Lau until the 3rd day (due to the whole Laura-Kennan blame game) and when we finally got in touch with her, she said that her cleaning lady was too busy to come clean due to COVID-19 increasing demand for cleaning. This was a ridiculous excuse as we know that there was no one occupying the unit for at least 3 weeks before we moved in based on when we viewed the apartment, and it was frustrating that she still didn't prioritize the cleaning. I asked her if we could find our own cleaner and get reimbursed, and she gave us a budget of $80. There is no legitimate cleaner who would clean 2 bedrooms, a bathroom, and a kitchen for $80!!! We eventually haggled to $150 and that amount only covered the kitchen and the bathroom. - We were given only one set of keys for two people on the lease. When I pointed this out to her she said "you can just make a copy" and when I asked her if she would reimburse us for it she answered "it's not a big deal, just do it yourself." The missing set of keys was one of the smallest problems compared to everything else so I let this go, but I think this exchange sheds some light onto how she does business. Time skip to the end of our lease: trying to get our security deposit back. We took photos and videos of the whole place when we moved in so that we couldn't be blamed for any damages that already existed. Ms. Lau tried to blame us for floor scratches, missing curtains, chipped paint, and other damages that already existed when we moved in. I tried to reason with her, showing her the initial condition photos and videos that I took to prove that we did not cause the issues, and then she said, "Look, there's no point in fighting about these details, just tell me how much you think is reasonable for you to pay." After we settled on a number, she found a different way to withhold a lot of the security deposit: a whole years' worth of shared utility bills, and she said she would "waive" the damages fee as if she were being super generous. No one ever billed us while the lease was ongoing, and the shared bills were calculated to be split among the number of occupied units rather than the total number units in the building even though the garbage and shared PG&E would be the same total amount no matter how many units are occupied. With only half of the total units occupied, our portion was insanely expensive. Tldr: Only rent with Laus Investment Group if you are ok with losing your security deposit and paying ridiculous amounts of your time, money, and effort dealing with people!

Sell your building on 4th and balboa so the neighborhood blight gets better…read more Units have been vacant for 10+ years with no signs of even showing to renters. Hopefully the city starts fining you.

Samantha helped me through every step of the process of selling my home and purchasing a new one…read more Thanks to her expertise and strategy, my house sold for $170K over the asking price in less than a week after listing. She also helped create professional marketing videos and promoted the property on social media, which brought in great exposure and strong offers. On top of that, her team was incredible , they helped refresh and prepare my house within just a few weeks before listing, making it look its best for buyers. I truly feel blessed to have had Samantha as my agent. I highly recommend her to anyone looking to sell or buy a home. Her professionalism, dedication, and amazing team made the entire experience smooth and successful.

Samantha helped my parents sell their home in San Francisco and the whole experience was way…read moresmoother than we expected. She got them a higher price than anticipated, and my parents were able to stay living in the home the entire time. We didn't have to spend any money on repairs or cosmetic updates, which was a huge relief. Samantha stayed on top of everything and kept us informed at every step. I'd absolutely recommend her to friends and family.

The real estate market in San Francisco is crazy, like in crazy expensive and unpredictable. When…read moreI inherited my parents' rental duplex in San Francisco and decided that I didn't want to be a landlord, I enlisted the help of Janice Lee to help sell the property. I picked her because of her excellent Google and Yelp reviews, and also because her office was in the same general neighborhood as the property. At first, I nearly gagged on the cost of real estate agent commissions, but at the end Janice turned out to be worth every penny. After at least 50 years as a rental, the property was in rough shape and needed a lot of work to get into an attractive enough condition to sell. On top of that, the former tenants left behind a lot of stuff that needed disposal. Janice pretty much took care of everything, from cleanup to repairs to needed renovations. She not only located and hired the contractors but even picked out the colors for painting (both interior and exterior) and flooring. It was like she had a sixth sense for what buyers wanted. The only work that was done, and it was a lot, was whatever would pay off when the property sold. The work took over a month, but it was all needed, and I really didn't have to lift a finger. When the property was finally ready to price and sell, Janice took careful note of both the surrounding market conditions and her perception of buyer sentiment at the time. The timing was good, and within 10 days we had five all-cash, no contingency, offers in hand, all for well over the asking price. We accepted one of the higher offers and the deal closed quickly. As an example of Janice's careful attention, the buyer reported a possible smell of gas on the property. It turned out to be just the smell of fresh paint, but Janice went to the property in the middle of the night (so I wouldn't have to) to meet the PG&E tech, check everything out, and get an all-clear. Janice handled all the closing paperwork, from escrow to county filings, in a precise and timely manner. It is now one year after the sale, and there have been no problems whatsoever.

Janice was extremely helpful with assisting with my grandmothers estate in San Francisco. We had…read moreinherited it but didn't know what to do. She presented options, gave us personal as well as professional insight and made sure we were comfortable in our choices. When all was said and done, we walked away pleasantly surprised and more than happy with the services rendered. I can heartily recommend her

Simon got me the ideal house for my parents in Oakland. Close, but not too close. Super crazy…read moremarket now but he knew what to put the offer in to get the deal done. He was always willing to drive to the east bay and was quick and responsive. Highly recommend.

Simon is professional, personable and a great planner. Our family found him quick and responsive…read more Since he grew up in San Francisco, he knows the area intimately and can serve as a guide to any neighborhood. That's an asset to someone like us who are not from Northern California. When you work with him, you will get results.

My wife and I spent 15 years in the East Bay dreaming about moving back to San Francisco, but when…read morewe finally decided to make it happen, we came to the search pretty unfocused. We knew what we wanted (classic SF character, water views, a walkable and vibrant neighborhood) but had no clear sense of where to find it all or how to think about our budget. We needed more than a real estate agent; we needed someone who could help us find the dream itself. Danielle Lazier at Vivre Real Estate became our buyer's agent, and she was exactly that person. She listened carefully, zeroed in quickly on what would feel like home to us, and brought real clarity to how our budget aligned with home values on the ground. She was direct and always available, without ever making us feel rushed. We found a stunning co-op apartment in Russian Hill with breathtaking views. Danielle's strategic pricing advice helped us craft a winning offer, and her expertise navigating the additional complexities of a co-op transaction was invaluable. She connected us with excellent vendors, guided us through contingencies, and kept us calm through closing. If you're a home buyer trying to navigate San Francisco's uniquely complex real estate market, there is no one more qualified to have in your corner. She turned a vague old dream into our actual home, and we couldn't be more grateful.

Seven years ago, we relocated from London to San Francisco. After starting out in a rental --…read moreoptions being limited at the time -- we decided to purchase in Pacific Heights. Danielle and her team guided us through the process with patience, giving us the time we needed to truly understand the market and making sure we settled on a place we genuinely loved. As the years passed, work brought us to Asia, and once it became clear we would not be returning to San Francisco, we made the decision to sell. Holding a property from thousands of miles away carries real complexity -- practical, financial, and tax considerations alike. Despite the distance, Danielle delivered an excellent sale and her team executed a remarkably smooth and swift closing. Our notary signing was conducted entirely online, with my wife joining from Singapore and myself from Paris -- a seamless process across time zones. Thank you, Danielle and Vivre team.

I have known Paul Hwang for over 12 years and have used his services exclusively for all of our San…read moreFrancisco condo purchases and unit rentals. I trust him and his team at Skybox completely. The Skybox team are professional, diligent, and honest. In my experience, Paul does keep the best interest of his clients in mind, driving and negotiating for the best possible price on both ends of buying and selling. His insight on the SF housing market and advice have been a tremendous resource for us. Skybox has the best resources, people, and connections to make the transaction happen when the time and price are right for you.

Very disappointing experience working with Lynette Douangvongsa for a condo showing. She came…read moreacross disengaged, dismissive, and rushed throughout the entire interaction, even when I was simply asking basic follow-up questions about the property. I requested an application in person during the showing and was told it would be sent to me, but neither my follow-up text nor my partner's email received any response. Two days later, she suddenly claimed they were moving forward with other applicants because they had received other applications first -- despite the fact that I had already asked for an application at the showing itself. The lack of communication and overall unprofessionalism was frustrating and a waste of time. I would caution others to be prepared for poor follow-through and dismissive treatment.

Renters should be extremely wary of Kenney & Everest's shady and deceptive business practices. No…read morematter how much you want an apartment they represent, do not trust them. We applied for a unit, paid the application fees, and were told we were "pre-approved." Their agent, Jam, sent a signed lease and instructed me to wire almost $8,000 in move-in costs. We signed and paid, believing the apartment was nearly ours. The next day, Jam emailed to say the landlord "went with another group." Only then did I realize they had sent leases and collected money from multiple applicants at the same time, with no intention or ability to honor all of them. While they did refund us, it was stressful to have wired thousands of dollars to such a shady business and then have to wait to get the funds back. Also note: California law (AB 2493) makes it illegal to charge nonrefundable application fees without providing written screening criteria and reviewing applications in order received. Kenney & Everest ignored this completely.

I had one of the worst experiences I've ever had with a business while working with Kenney &…read moreEverest. I strongly recommend avoiding this agency if possible. I signed a lease through their agency in May and confirmed twice before my July 1 move-in that I could pick up the keys during business hours that day. Despite these confirmations, when I arrived on July 1, I was told that Everest had left the city with my keys. I was asked to return in three hours--while my movers were already waiting on-site at my new apartment. I explained the urgency and was told they couldn't reach him. When I called him myself, he didn't answer. The staff couldn't locate the backup keys, speculating they might be at another office or even in someone's car. One associate eventually gave me the wrong set of keys for the front door, and another showed up at the apartment with a bag of random keys--none of which worked. After waiting two and a half hours, Everest finally returned with the correct keys. Due to their disorganization and negligence, I incurred an additional $540 in moving fees. Although they initially promised to "make it right," they ultimately capped their reimbursement at $333--well below what I actually lost and despite acknowledging their role in the delay. Throughout the entire exchange, Everest--who was copied on all emails--never once acknowledged the issue or offered an apology. After paying an $800 broker fee, I expected more consideration and acknowledgment from the business owner over his role in the mistake, considering his team failed on two basic responsibilities: delivering keys on time and fairly reimbursing for a problem they caused. Apologies are easy; taking responsibility is harder. In my experience, Kenney & Everest chose the former.

After relocating to Washington, we worked with Kevin and his team to sell our condo in NoPa -- and…read morewe couldn't be more grateful. We were introduced to him through a close friend who had worked with him before, and I can see why they recommended Kevin's team. Kevin is highly organized, ambitious, and one of the hardest-working people we've ever met. From the start, he came to us with a clear vision: make thoughtful improvements to maximize appeal to buyers. He handled the entire process seamlessly, managing every detail and going above and beyond to keep expectations aligned every step of the way. If you're buying or selling in San Francisco, we'd recommend Kevin without hesitation. He truly puts his heart into his work.

If you're looking for a trusted realtor who is able to handle any situation that arises, whether…read morefor selling or buying a property in the SF Bay Area, look no further than Kevin Ho! We first connected with Kevin when we set out to sell our second SF property after our family's relocation to Washington. We had had a less than stellar experience with the sale of our first SF home, so this time we put extra rigor into our search for a realtor to help sell our place. We chose to work with Kevin because of his excellent work ethic and standout ability to identify, facilitate, and maximize opportunities. He's super communicative, extremely detail-oriented, and dedicates incredible effort and mindfulness for every task at hand. He was able to help navigate a tricky market for a successful sale of our place. So when we looked into buying a place for my in-laws in the Bay Area, we immediately reached out to Kevin and he was able to help with a new development property we had interest in, including many logistics to arrange for customization of the place. We very much appreciated his hands-on support since we were remote for most of the process. They loved their new home! Unfortunately, with unexpected life changes and moves, we had to sell their place. Once again, Kevin came in the clutch, with a lot of on-site management since we were even more remote now on the East Coast! With ever-shifting market conditions at that time, Kevin made sure to prepare the home with the most cost-effective upgrades and finishing touches. We were so thrilled when the home sold quickly to great buyers. Thank you so much Kevin + team!

Michael and Aaron were absolutely top notch. I was blown away by their presentation when it came…read moretime to sell my place in San Francisco. I had spoken with a few other agents beforehand who didn't seem very enthusiastic, but Michael and Aaron came in with energy, preparation, and a clear strategy. They gave amazing recommendations on what upgrades and fixes would actually make a difference before listing. Even better, they helped coordinate the work and got everything done quickly, within budget, and exactly as promised. I also worked with them to purchase another property outside the city, and that experience was just as smooth. Professional, responsive, and incredibly knowledgeable throughout the process. I'd absolutely recommend Michael and Aaron if you're buying or selling in the Bay Area.

Loved working with Aaron. Highly recommend him / the Bellings Brothers. I've already referred a…read morefriend to them. As a first time homebuyer we appreciated his expertise on specific SF neighborhoods and his accurate insight into how much a property would likely sell for, especially in this crazy market. It was also evident that he has strong relationships with other realtors which helped us move when we needed to on properties we were interested in. Our first offer was accepted in a competitive situation, and we paid the minimum necessary to win. I credit Aaron for working after hours on a Friday to complete this deal. He was great about answering any questions throughout, and I felt like we were in good hands throughout a stressful process. He's also just fun to work with and easy going as a person. Since purchasing Aaron has been helpful with answering any questions we have and sharing his contacts for anything related to homeownership.