I have been a customer of this specific Allstate agency for about 31 years now and have been…read moreextremely happy since the beginning, not to mention my father has been one even longer. Our relationship has developed from me being a 16 year old who just got his driver's license needing auto insurance, to now having the need for almost every insurance imaginable. The relationship has grown from a teenager auto policy to now a family needing policies for; auto, home, life, umbrella, business and an ATV (soon). We essentially need almost every insurance out there. Needless to say we obtained it all through Marco and his agency of great employees. It has now come to the time where now my oldest child will be needing auto insurance in less than 2 years, guess where he will get it? I would also like to add that at any time if I have ever requested the need to speak directly with the owner Marco for some reason, I have always been contacted by him within minutes and fully discussed my insurance question, and other personal matters to boot. And for an extra bonus, Marco and his employees will make suggestions that will lower your premiums, of course fully explaining the details involved.

From the owner: Contact my Agency to get a Quick, Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. As an Allstate Agent in Yonkers, I know many local families. My knowledge and understanding of the people in this community help me provide customers with an outstanding level of service. I look forward to helping families like yours protect the things that are important - your family, home, car, boat, and more.

I have been with david cohen for thirty years. His office is very knowledgeable and professional…read more Over the years i have made accident claims with Allstate and never had a problem. Claims were settled quickly with no problems. Ken Wolf

I have been an auto and renter's insurance customer of this group for over a decade. I have had…read moreminimal interactions with Allstate during this time, as it was unnecessary. Unfortunately, on January 19th, 2024, I was involved in an auto accident- my first. Thankfully, I am well; my car, however, was a total loss. I imagined the most distressing part of the incident was still to come- working with my insurance. I want to highlight my agent, Danielle Pezzano, who ensured the experience was anything but that.  Danielle guided me through this process and was always available by phone or email for questions and concerns. Danielle thoroughly explained everything along the way and was timely in her responses and actions. I felt that she was a supportive advocate for me, and that is just what is needed after a traumatic experience. I cannot imagine what this could have been like had I been with a different company, but more importantly, another agent.  This experience has affirmed for my partner and I that we feel valued as Allstate customers and have no reservations about maintaining our policies and recommending Allstate (and Danielle) to our family and friends. As someone who has worked in sales, customer service, and management, I recognize that we often only hear about less-than-ideal experiences. I made it a point to take time out of my day to ensure that Danielle is recognized for the outstanding service and representation of this agency.

Came here to get a witness signature when purchasing an apartment. Very friendly customer service…read more Convenient location on Gun Hill Road near Eastchester Road. Close to Bx28 and Bx38 buses along with the (5) train a few blocks west.

The best insurance agency in NY! Ask for ms polly, you will not regret it…read more la major agencia de seguros,me explicaron paso por paso todo sobre mi poliza..muy profecionales y amistosos..gracias ms polly..youre the BEST..

I've gotten my insurance through this agency for almost 10 years. They are great to work with…read more Always willing to help and always do there best to get you the best rate while keeping you covered.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. After 30 years representing Allstate I still enjoy interacting with customers. With 4 grandchildren, I enjoy spending my free time at their sporting events. I also do fund raising for American Cancer Society, Leukemia and Lymphoma Society and St Johns Hospital.

I had Insurance for 30 years but the last 3 years it would go up $100 each year. I decided to give…read moreGeico a call as I was Insured by them in Calif 10 years. There is an Office, only 1 in Westchester, and got Amara, young Agent to tell me how much my policy would be comparing it to my previous Insurance. The most obvious difference was between Renters Insurance. She spoke very fast, had objections to all my questions as I cant compare Apples and Oranges. Before I knew it, I was paying the Full Year of both Renters and Auto. Saving $200 which I thought may have bern worth the switch. Not so fast..I couldnt get their Mobile App to work, did not get confirmation of how much I paid, finding that there are different departments based on what you needed, I decided to call Amara for help. Left 2 messages with no call back. I then called Customer Service to answer some questions that came up, waited on the phone 40 min, got a gent, who put me on hold---forever. I then called my previous Insurance, they had not Cancelled me yet because Amara never sent the notice to me to forward on. That was actually lucky so I told them I wanted to come back. Ok Tried Amara again, too busy, but no call back all day. I called Customer Service and got a wonderful woman who Cancelled my Auto & sent to Allstate. Renters is separate as they have different investors buy a part of everyones policy. CS Gent was a Pro! Very welcoming, not pushy. He put in the paperwork to Cancell and said few hours, request for monies I ended back at Allstate. Good news, I am never doing that,1

Esta officina es espectacula. Me ahorraron dinero y el servicio es fantástico. La gerente Evelyn…read moreis muy profesional y tan amigable. Los recomiendo.

After many years of thinking my existing insurance agent provided the best service and pricing,…read moreCatherine Villano and her team sure proved me wrong!!! not only did they provide the correct insurance but they were able to save us a great deal in the process. thankyou Catherine and everyone at allstate.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I am a native New Yorker, born and raised on Long Island. I am happy to live and work in the wonderful Eastchester community. I enjoy assisting customers as they make decisions that may impact their future and helping them protect what matters most.

You did absolutely everything right! We are pleased beyond belief-personal service! Answered all of…read moreour questions and solved our problems! Just the best!! I highly recommend The Johns Agency! Nicole Johns is fantastic!

We have been working with Nicole and her team for the last 5 years. Nicole and her team managed to…read moreprice the insurance of our 2 cars much lower than we were paying with another insurance company for the same coverage. You can't complain about the service you get, prompt, courteous. I always get quick answers to my questions. Only once they were not too sure of the info so they reached out to appropriate personnel to get the most accurate information. Other insurance agents tell you to call them to save 15% or more on the car insurance, but most of the times, its only for the first year. Our insurance costs have been steady for 5 years in spite of having a minor crash during the first year. Highly recommended.

This office has horrible customer service and is entirely unhelpful. I have been a State Farm…read morecustomer for over 43 years for my home, auto, and life insurance. During a recent storm, a neighbor's massive tree fell on my property, taking out several of my trees and two fences. My backyard looks like a war zone. State Farm has been unresponsive and 7+ days later, I'm still waiting for my claim to be reviewed. The office has been of no help. When I call, they do nothing but give me the phone number for claims and forward me to a voicemail box for a person who doesn't respond. Prior to switching to this office, I had worked with another State Farm agent who was wonderful. In the past, that office helped me file a claim after a similar storm, and handled the entire process, guiding me along the way. After that agent retired, I switched to this office but I have been incredibly disappointed with my experience. I'm a loyal customer and pay my bills on time.

As a policyholder with State Farm for over 5 years, I have to say that the level of service…read moreprovided at this location is great. The brokers are attentive and pleasant, but can be a little pushy in attempting to up-sell you on additional policies - however, that is not what prompted me to break up with State Farm! As my premium would gradually increase every 6 months, an insurance broker at this location called me and said that after reviewing my policy, she found some ways that I can save some money. Great, I thought, until she suggested that I drop my comprehensive coverage - the coverage that protects me from unavoidable things like if a deer runs in front of my car, hail damage or if a tree falls onto my car. After I shopped around and purchased a policy with another company, State Farm sent me an e-mail stating that my policy with them could only be cancelled if I sent them a copy of my new insurance card and that my new policy wouldn't be active until I did so.

Fantastic insurance office with a tremendous team. Call them like I did and you will not be…read moredisappointed!

So apparently when you make a payment online, despite all the evidence showing that you paid on the…read moredue date, they won't process your payment till the day after. Which means they will cancel your policy for one whole day. They did not notify me of my cancelled policy, but they did notify the NY DMV. I didn't find out about my cancelled policy or my suspended registration till a month later when I came back from vacation & checked my mail. Which pretty much means that my State Farm agent let me drive uninsured for one whole day. I took time off of work just to drive down to their agency & show them the confirmation number, & online account statement that shows that I paid on time, but they told me that there was nothing to do, so my car registration got suspended even though I paid on time. The best part is that my one day suspension turned in a three day suspension because I turned the plates in on Thursday, which means I can't reclaim them until Saturday, except the DMV is closed on the weekends, which means I have to wait till today Monday. But wait there's more. I still can't reclaim my plates & car registration because the James O'Brien agency were suspoded to reissue me a new insurance ID card that states my new reinstated coverage. Which means the start date HAS to read the date after my policy was cancelled. Thanks James O'Brien for wasting my time & taking my money.