I saw this place while walking earlier this week, and went back for breakfast this morning. The…read moreplace is clean and bright with lots of stainless steel, and the staff is very friendly (and speaks terrific English if that is important to you). What it IS: Let's set an expectation -- you're never gonna get a New York bagel outside of New York. I am a realist - I find I'm happier that way! That said, this was a nice experience. The bagel gave a good chew (which was what I was looking for!). The schmear was not quite to NYC standards -- maybe Charlotte standards... but it was nice fluffy cream cheese. And the caffe Americano was... caffe Americano. What it's NOT: This is not a pasticceria... it's a BAGEL SHOP. You cannot get a bagel AND a nice brioche. You come here for a bagel. Breakfast bagel, bagel sandwich, bagel chips.... If you don't want a sweet pastry breakfast, and just want a taste of home, come here!

Doesn't compete with Noah's or any of my favorite local shops back home - but this place is a nice…read moreslice of home. I normally get a plain bagel, with cream cheese and smoked salmon, so I can't say anything about the other bagels or menu options. But the reason I first started frequenting this place was for their amazing Hot Chocolate (it's like a delicious pudding of warmth that just makes you feel cozy). Unfortunately, it's a season item so you have to keep an eye out for it during the winter. If you enjoy your bagel. Or need a quick lunch, this is a good option.

Great little place to quench your burger craving! Burgers fantastic and service was first rate…read more We enjoyed our meal immensely and I don't hesitate to recommend you go there and enjoy a burger.

This review is for THIS PARTICULAR location and NOT for the entire chain…read more Really small place, smallest one out of the chain I would say. Now to the fucked up part.. Their portions are SIGNIFICANTLY smaller than their counterparts which just blows my mind. A "regular" slice of cake here is barely larger than the "slim" slice in their counterparts which is really stupid. Avoid this location and go to the other ones, much better.

Not speaking for the entire chain but my experience with this branch's service was horrible. If I…read morecould give zero stars I would! English speakers are taken advantage of, my family of 9 were expecting a nice breakfast yet several of the orders were either ignored or forgotten. The "service" charge was 20£! I am genuinely outraged at how atrocious the servers were

The sandwiches here are pretty good, especially for a food stand. The location is great…read more I had Fazio which was fine. The Cutlet was a fake meat amalgam though, which was unexpected. I'd be interested to try other sandwiches; maybe they'd be more to my liking.

Reasonably priced delicious sandwiches near the Sforzesco Castle. There's a fair amount of seating…read moreand it was definitely a popular spot when we came on a weekday. There's a ton of options but thankfully there's a giant menu with photos and English translation!