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    Josef Silny & Associates

    1.4 (133 reviews)
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    Updated over 3 months ago

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    Carlos L.

    0 Stars - If I Could Give Negative Stars, I Would Josef & Silny is, without a doubt, the most incompetent, disorganized, and infuriating company I have ever had the displeasure of dealing with. If you enjoy wasting money, losing your documents in a black hole, and being treated like garbage by customer service, then congratulations--you've found the perfect place! First of all, their processing time is a complete joke. They claim to take a few weeks, but in reality, you'll be waiting months with zero updates. If you dare to call or email them (after already paying an outrageous fee for their "services"), good luck--you will either be ignored completely or treated with the kind of disdain that makes you question if you accidentally insulted their ancestors. Their staff? Rude, dismissive, and completely unhelpful. Every interaction feels like you're begging them to do the bare minimum, and instead of assisting you, they act as if you're inconveniencing them for expecting the service YOU PAID FOR. I've had more productive conversations with a brick wall. Oh, and don't even get me started on their constant excuses and "missing" documents. They somehow lost my transcripts TWICE, forcing me to resend everything at my own expense. And when I asked them to confirm receipt? Radio silence. When I finally got my evaluation back, it was riddled with errors so egregious that it made me wonder if they even read my documents at all. Want a refund? HA! Not happening. They will fight you tooth and nail to keep every cent, even if they completely botch the job. I wouldn't recommend Josef & Silny to my worst enemy. If you need an evaluation, go anywhere else unless you enjoy stress, frustration, and setting your money on fire. This place is a SCAM.

    Previous owner response
    Anabel G.

    The so called owner blatantly lied when he claimed my application was incomplete. I followed all the necessary steps, submitting my diploma, transcripts, and payment exactly as required. Yet, their staff continuously mishandled my documents. One staff member claimed my diploma was never received, while another sent it back to me via USPS. They even accused me of not submitting payment, only to "find" it after I insisted they check again. This kind of confusion and dysfunction is beyond belief. I have an email thread between myself, the staff, and even Josef Silny himself that confirms their mishandling of my documents. Yet, this dishonest so-called owner dared to ask me to send him an email with details he already had--details that proved their mishandling. He deleted his original post where he asks me to email " privately " to the same email I have been emailing since the start. Now, this individual is questioning the authenticity of my credentials. If there were indeed "irregularities," why not provide evidence publicly? Feel free to post your basis now, and later, we will post my credentials received directly from Consultoria /Bufete , how about that . Instead, he uses vague accusations and continues to deflect blame. This is a pattern of deceit and disrespect that perfectly illustrates the dysfunction at Josef Silny & Associates. This is not an isolated case. The owner of Josef Silny & Associates, Inc. follows a troubling and predictable pattern when responding to negative reviews: 1. Deflection and Blame: Rather than taking responsibility, this person immediately shifts the blame to the reviewer, claiming they failed to follow instructions or didn't submit the correct documents. 2. Questioning Authenticity: A frequent tactic is questioning the legitimacy of the reviewer or their credentials. Silny often accuses customers of submitting fake reviews or fraudulent documents to discredit their complaints. 3. Lack of Apology: Silny rarely apologizes or acknowledges the inconvenience caused to his customers. Instead, he focuses on defending his company's actions and policies, rather than addressing legitimate concerns. 4. Defensive Posture: His responses are consistently defensive, citing the high volume of applications or claiming "irregularities" in documents to justify delays or errors. 5. Aggressive and Dismissive Tone: Silny's responses often take a condescending tone, dismissing reviewers as people who failed to follow instructions or submitted fake credentials. This approach is not only disrespectful but also further alienates dissatisfied customers. 6. Focus on Policies: Silny hides behind company policies and guidelines to avoid accountability for poor service. His responses emphasize rules and procedures rather than customer experience or service improvements. 7. Challenging Reviewers to Contact Him: Silny often invites reviewers to contact him directly, but many customers report never receiving a response after reaching out, calling into question the sincerity of his offers to resolve issues. This pattern of dishonesty and mismanagement is clear in how the company handles its negative reviews. If you are considering using Josef Silny & Associates, think twice. The poor communication, mishandling of documents, and dismissive attitude reflect a company more focused on defending its reputation than providing reliable, quality service.

    I just want to have my own credential but they don't even help. I did my evaluation 2 years ago and I just want an extra copy. I kept calling but every person i talked is very rude and they kept dropping the call. They don't wanna help you. I tried to communicate by email but they keep sending a same automated paragraph. I really can't of how they handle their customers. I really wish I did it with other service providers. I don't recommend this. I should had known before doing an evaluation with them.

    The only real is the certifications that are in the walls resto is terrible. No criteria no professionalism and no customer service it all

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    Review Highlights - Josef Silny & Associates

    I had a really good experience using their evaluation service for my foreign diploma.

    Mentioned in 2 reviews

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    Josef Silny & Associates - translationservices - Updated June 2026

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