This is the worst dry cleaning experience ive ever had. The men i dealt with were rude from the…read moremoment i walked through the door. On top of that, not only did he make the stain worse than it was when i dropped off my coat but they ripped the seam and theres WOOD chunks in the rip!

I left this place disappointed and almost in tears because of how I was treated. I am not one for…read moreconfrontation and have never left a 1 star review before, but this experience was next level terrible! I took a dress in to be altered and agreed upon what needed to be done. When I came in to pick it up I tried it on and there were a couple of small things I was not happy with, as it seemed quite rushed and unfinished. I was very calm and respectful when asking for a few changes. The guy there, whose name I didn't catch, took the dress back in a huff and quickly sewed the other edge. I then looked again & there was all this extra material that was sticking out. He took it back & cut it very quickly and then came out and tried to shove the dress in the bag and get me to pay. I said, can I please take another look. At this point, he started to get very rude and told me that if I wanted anything else done, I need to pay an extra $25. I usually would have no problem with this, but I said to him that I don't see why I need to pay an extra $25 if the original work they agreed upon was not done properly. He told me it was not agreed upon & that he did not like 'cheap' people. Eventually after some back and forth, I said to him that I have never had someone be so rude to me before, to which he responded "I am rude to rude people". I paid for it, without getting the extra changes done and regretted paying for this unfinished work immediately. But honestly I was just in shock & so upset that I wasn't thinking straight & just wanted to get out of there. I don't think it is unreasonable to question something I'm unhappy with if the work was not done as agreed & done poorly. I just cannot believe how I was treated and hope that the same thing does not happen to someone else.

I was so pleased that Brenda was able to fit me in with only an hour's notice. She was very…read morepleasant to deal with and did and excellent job on adjusting my swimsuits and beach cover ups. I picked up the items the next day and found the final total to be very reasonable. :o) Thank you again Brenda, Debra :o)

From the owner: I specialize the hand crafting of traditional Scottish kilts for men, women and Highland dancers of…read moreall ages. Each kilt I make is bestoked (made to order and customized for a specific person).  I take great pride in my competencies and skillset as taught to me by Master Kilt Maker Helen McCrindle of West Vancouver. Trained in Scotland, Helen has instilled in me the importance of quality workmanship and attention to detail, an achievement she has perfected in her own kilt crafting for over 25 years. Like her, I use only high quality tartan woven from the finest mills in Scotland. I am also involved in the making of jackets and vests for competition level Highland dancers.