Justin and his team were fantastic they refinished our floors and added new hardwood. I am beyond thrilled with how everything turned out thank you!! read more

Justin can't even read the instructions on the product. A floor with good durability needs either a seal coat plus two finish coats, or three finish coats. I called and talked to the technical support for the product they used (Absco Pro Select Satin). It was confirmed that Justin cut corners. You can see that three coats is the industry standard by doing a quick Google search, or by visiting the National Wood Floor Association website. Yes the floor looks good, but it will not last like it should. I am missing a layer of protection on my floor. I had to get another flooring company come finish the job correctly. Justin wanted to charge me more money to do it right. I already paid more than it should be because he has a minimum charge. I was happy to pay a minimum, but thought I would get a professional job. He told me it would last if I don't wear shoes on my floor or let my dogs walk on it. They certainly won't be doing the floors in my new addition! He also demands payment before the job is complete. The guys weren't even on site and he was there to do a "final" walk thru after the first coat. Best to look elsewhere for your flooring needs read more

Poor value I was unfortunately taken advantage of. Took my money with very little work that actually got accomplished. Just excuses. Not the type of person that you want to do business with based on my experience. read more

Broken water lines had caused extensive damage to the kitchen floor. Justin and his partner, Brock, were amazing. The floors are absolutely beautiful and the finish is perfect. My husband is OCD to the levels of pain in the butt and he is very happy. I definitely chose the right company, JRK Flooring. read more

If I could give 5 stars for how the floors look and 5 stars for the positive treatment from Brock I would. Justin gets negative stars for being an unprofessional and impatient jerk! I felt rushed and like he talked slick when he was explaining the water base vs polyurethane. He took 50 % of the payment I had to ask for a receipt 2 times! He called me at work bitching about the temperature in the house. My boyfriend wanted to be present for the walk through since he's paying over two thousand dollars to have the floors done and Justin blew up!! Justin I suggest you take anger management and customer service classes. Learn how to treat people. Grow some patience and understanding! It's not all about money money money MR greedy. read more

Justin and his crew did a FANTASTIC job restoring our hardwood floors! They started and completed the job on time. Very professional and worth every penny spent! We will recommend them to anyone who needs work done to their hardwood floors!! read more

JRK Flooring is the best company for new hardwood and hardwood repair in the Kansas City area. They do great work and are very reliable, how refreshing to have a company that says they will be there at a petticoat time and they are. They work hard and amazing how dust free the work was. My floors are beautiful and I am so pleased with their work. I would recommend them to everyone. read more

We recently hired JRK Flooring to refinish the oak floors in a Raytown house, 3 beds, living room, and a bunch of closets. I was afraid the floors were done in, having been completely trashed by the former tenants. Justin and team came in and just absolutely transformed the floors from awful to awesome. He met me ON TIME, kept in communication with me on updates, and fit me in his calendar to complete the job with a crazy tight deadline that I had. I agree with other reviews on how dust-free the whole job was, and will gladly recommend to others and hire JRK Flooring again when the need arises. read more

My experience with JRK flooring was highly upsetting and the worst experience I've had with any contractor. The owner, Justin Kelley, was aggressive toward our general contractor and very unprofessional. We booked this company via our contractor with a 2-3 month wait to get the job done. We decided to wait the 3 months because we trusted our contractors referral. Justin seemed highly agitated from the moment he walked in the door. From what I gathered, some agreed upon (with the general contractor) prep for the job were not completed and Mr. Kelley was angry about it. Mainly the refrigerator had not been moved. This wasn't something that could've been done early because we had to shut off water to the house to do so and my family of five needed drinking water and toilet access. Not to mention he showed up an hour early. He threatened to leave the job when the contractor tried to get him to cool off. I intervened and asked him to please stay and be patient. We waited 3 months for this work, and my daughter is getting married in two weeks, my sick mother is staying with us, and my house is torn apart. We had prepaid for a hotel via Priceline which is not refundable. We've got three large dogs and a reservation to kennel them. He agreed to give us 45 minutes to get things wrapped up. It took us 10 minutes to move the fridge and have the house the way he wanted it. He came back in to the house still visibly angry. As a woman home, with three daughters his entire demeanor was very off putting and felt very aggressive. Perhaps he had a bad day or has something negative going on. I try very hard to give people the benefit of the doubt. At any rate he was still on edge and tried to tell me (the homeowner) how the house should've been prepped. While there may have been some things that weren't done he never once communicated to me in advance what was necessary and I explained that as a paying customer his grievances with the contractor communication shouldn't impact me. I expressed that I write reviews both positive and negative and that the job for the homeowner should be the focus. The level of unprofessionalism he exhibited is not something I've ever experienced. He got even more mad that I had something to say even though I was polite and simply trying to bridge the communication divide. He accused me of threatening him (not sure how). He gathered his equipment and left refusing to do a job that I had booked and paid for with my contractor. I again approached him outside trying to discuss what he was so angry about. I couldn't see how a 10 minute delay would enrage someone so much. He continued to refuse to do the job even after I explained my situation in depth. He accused me of threatening him again because I said I would write a review. Keep in mind I'm a 5'3" 135 pound female. I'm not the picture of threatening. He told me I could cuss him out if I wanted to and it wouldn't change that he was leaving. My only response was that "why would I cuss him out". I was trying to solve problems not engage in verbal warfare. Had my husband been home and seen him speak to me the way he did he might have a valid grievance. My husband is a Marine who devotes his life to his family and country and believes that you honor your word no matter what. I agree with him. If you say you are going to do a job you do it. You don't back out and have a tantrum disrespecting people who are paying you in the thousands. Bottom line; I cannot attest to his work because he didn't do any. There are some reviews with happy clients. For me, He showed up an hour early and was an angry volatile powder keg from the moment he walked in the door. Then he stormed out angrily refusing to honor the commitment he'd made to do the job... Leaving our family in a huge lurch. Should you choose to work with him, women have your men home with you. I'm not sure he'd have been so rude with my husband. I also had two of my daughters watching this spectacle and a baby. My older child was appalled. My 9yr old took the baby to another room to get away from the conflict. This job is costing me $300 more with a contractor that communicates well with me and seems like I matter as a client. I lost $250 on the hotel I booked. Proceed at your own risk. UPDATE-***the police contacted us claiming that Justin Kelley with JRK flooring says he left a tool at the house. My husband got in touch with Mr. Kelley after the police gave him contact info and was guided to where he thought the tool should be in the home. My husband looked for this tool which has a value of about $16.00. The tool is not here. He told Mr. Kelley it wasn't here. Mr. Kelley proceeded to tell my husband he would be taking legal action on it today. We aren't interested in engaging this man further. We have no reason to keep a $16 tool and kick the hornets nest. I did find other reviews where he took legal action against a customer he did bad work for that wrote a review. Check ripoff report. read more

The quality of work is top notch. JRK Flooring company arrived in the morning on time as promised. Prior to the having the hardwoods refinished, we moved all furniture out of the rooms that we were to have redone, as was communicated to us during the estimation process. By moving out all furniture the crew was able to begin right on time. The crew sanded an area on the wood floor to test stains for us to select from. Then the process of sanding began and was amazed at how much time and detail is takes to properly sand the wood. I was assured that there would be some dust filter out, in which it did, but it was minimal to what it would be like without collecting the sanding in a large bag. The crew cleaned up and dusted all the area, applied the stain then closed the door to let the floors dry. The process took 3 days from start to finish. The crew was friendly and never was bothered by any questions or pictures I wanted to take. Our 56 year old hardwoods are originals and had the old orange sheen from shellac. This was the first time the floors had been refinished. Once the old shellac was sanded off (the floors were gorgeous, even without the stain); the hardwoods were cleaned up and ready for stain. The process of refinishing is quite an education and we are extremely pleased with how the end product came out. The refinishing is really a work of art, especially when you have someone who understands that wood is a living species. Justin Kelley provides Superior Workmanship. Thank you and to his crew too! read more

I found this company on Yelp and they were great! They arrived as scheduled and did an amazing job on the floors. I highly recommend them.