1. Jt Wheeler - State Farm Insurance Agent

    1. Jt Wheeler - State Farm Insurance Agent

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    Chantilly, VA

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    Jt Wheeler - State Farm Insurance Agent

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

    Services - Jt Wheeler - State Farm Insurance Agent

    Homeowner or property

    Car and truck insurance

    Life insurance

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    3 years ago

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    Allstate Insurance: Michael Angles

    Allstate Insurance: Michael Angles

    (13 reviews)

    Worked with Ashely Lachmund today to secure a better rate on my auto and homeowners insurance…read more Ashley was patient and very helpful with this 70 year old. I have conducted many many business transactions via telephone and this one was the best.

    Harassment and Bullying, far beyond what one would expect from any professional entity, especially…read morean insurance agency. I am utterly dismayed by my experience with Michael Angles Agency under Allstate. Not only was my complaint disregarded, but the responses I received were extremely harsh and entirely inappropriate. Direct quotes from our transcript include: Customer: I am... (as soon as customer try to speak, owner talks over the customer) Agency : No! Listen, listen to me. We're not having a conversation. This is a one sided conversation. You've taken up way too much of my staff time. (note*: only 3 emails and 1 short phone call prior to this call) We're not having any more conversations with you. We're not answering any more questions for you. If you'd like to leave,(Allstate) That's fine. That's your prerogative. Everything was done on the up and up. I don't appreciate the accusations that it wasn't. I don't appreciate the lack of knowledge and pushing us to continue answering those questions. We're not answering any more questions. Customer: I just ... (as soon as I try to speak, he talks over, never let customer talk) Agency (now shouts): END OF STORY!! END! OF! GOOD-BYE!! (CLICK!) (call ended) Such behavior can only be described as harassment and bullying, far beyond what one would expect from any professional entity, especially an insurance agency. This is the most severe mistreatment I have ever encountered in dealing with any insurance provider in my entire life. It strongly suggests that those involved might benefit from professional training in customer relations and conflict resolution, possibly including anger management classes. Prospective clients should be aware of this severe lack of professionalism and the potential for negative interactions. Choosing this agency could expose you to similar disrespectful treatment.

    Jt Wheeler - State Farm Insurance Agent - homeinsurance - Updated July 2026

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