After 10 years as a high revenue established business client trusting JTC CPAs with my personal and business taxes I have finally had enough. The basics are getting missed with this firm repeatedly . The last straw was being advised by Jack Trent himself to make a large additional tax payment before any projection was completed -- resulting in an overpayment of approximately $180,000 to the IRS. His own bookkeeping numbers displayed on screen during our meeting showed I was already in overpayment territory before the additional payment was made. It gets worse. The IRS subsequently identified that the large December payment Jack advised me to make was not even included on my filed return -- a filing error confirmed by my new CPA. When I raised these concerns in writing I was repeatedly deflected rather than receiving straight answers. A very small partial fee refund around 2k was only issued after weeks of persistent documented demands. This was not isolated -- a prior year late filing resulted in an IRS penalty letter as well. I stayed loyal for 10 years. Last 4 not so great. Business owners and the general public deserve better than this. read more

We've been using Jack Trent & Co. for (4) years now. We had built a home, and kept our previous home as an investment property, and had other one-offs that year with company and 401k changes, so we thought it was time to seek out a professional and Jack came highly recommended by a work colleague. They have always been knowledgeable, efficient and quick. Also, whenever I have a tax or money question, I email Jack directly and he will get me an answer in no time! This year there was a hiccup on getting our kids' taxes efiled, but they got right on it, and called me the next morning to tell me it was taken care of. Mistakes happen, and that's OK, it's the customer service and the timeliness and the way it is taken care of that matters. And, they do our kids' taxes and efile them for us at no charge. The candy stand is a fun bonus! read more

JTC CPAs - Jack Trent & Co. in Boise, Idaho. - Tax Services Near Me - Boise, Idaho

I should first say that everyone in this office is truly nice and polite. However, they really need to work on process. I was asked the same questions multiple times, which made me feel like their attention to detail was lacking. When I met with the accountant to file and review my taxes, I immediately saw an error and I am no tax expert. I took home my paperwork to review, then dropped off the efile consent form a few days later so they could efile my taxes. They never efiled my 2016 taxes. Attention to detail is a big deal when it's your accountant. I was charged an IRS penalty for failure to file, because of their inability to follow through. read more

Been doing our taxes with Jack Trent and co for some time now. As business owners, our taxes can get a bit complicated and we ask a lot of questions. They're patient with us, Jack Trent and team are willing to work with us and we're fully confident they get the job done right. Thank you, we appreciate y'all!! read more

I have been going here for the past year, and enjoyed their services very much. All the staff has been very courteous and professional and cheerful. That is always a good thing in my eyes, especially when I have to go do my taxes. I recommend anybody that wants service from professionals that make you feel appreciated to come here. read more

Everyone that works here is as nice as can be and extremely knowledgeable. Not only did they get my taxes prepared quickly, they were able to maximize my savings and explain everything to me in terms I could understand! read more

Everyone I spoke with at this office was a true delight. I never had my tax forms done so quickly and efficiently. I highly recommend them to everyone. read more

I have been working with Jack and his team for a couple years and they have been great! I would highly recommend Jack!!

This is my second year getting my taxes done with this firm - worked with Becca both years. She is awesome! They are very thorough and a professional group all around. Am grateful for their service! read more