Very nice and give you special attention while you are there…read more They do appointment only so very few people are there at a time and there is not too much wait time

Just the most experienced eye doctor who puts in the extra time to make you be able to see 20/20!…read moreFriendly staff too!

The staff was very friendly. The Dr was professional and nice. The parking situation is iffy at…read morebest. The office was clean and sharp looking will be back.

Beautiful inside. Best customer service I've ever experienced when getting glasses and technician…read moreeven gave me two tips I never knew about proper fitting for me. Clean and modern environment.

Excellent doctors and staff , appointment was on time, no waiting, exam was quick and thorough…read more Have my new prescription and health check complete. Recommend

I can not recommend more highly Dr. Penrose and his staff. I recently had Cataract surgery on my…read moreleft and right eye (July 2024). From the moment I walked into this office I was immediately struck by how very friendly, courteous and efficient the entire staff are. Dr. Penrose is very knowledgeable, extremely patient and was willing to spend his time answering all my questions (I had many) to ensure I felt at ease with the procedure and what I could expect result wise for my vision after surgery. Jessica who coordinates and schedules surgery dates, after surgery follow up appointments, details on medication, eye drops, after surgery care, booking the surgery center is exceptional and went out of her way to accommodate appointment times and dates to fit into my schedule. I had absolutely no problems with insurance billing and any costs, co-payments, etc all all were fully explained in detail. Dr. Penrose and his entire staff have a very high level of professionalism, combined with efficiency, friendly demeanor and patient care. Just the very best experience and I am so grateful. Marianne Roberts

I have been seeing (no pun intended) Dr. Le for a few years and receive excellent service and care…read moreby her and her staff. She was recommended by a friend who is also her patient. Her staff is also very helpful and patient with me when I take forever to pick out new frames. :)

Dr Le is a true professional and personable. I received my yearly eye checkup for contact and…read moreeyeglass prescription. She explains things very clearly and informatively. I appreciated that she took her time and was very efficient. The staff deserves 5 stars too for their customer service, friendly and on top of things! Thank you Dr Le & Staff. "Eye" will be seeing you all next year!

Front desk could have Ben more friendly Dr Sarah was a spin…read moreprofessional and she was prescient 5 out of five

I went there today to get my results after weeks of Dr visits and tests. The assistant told me that…read moremy appointment was to take more tests which is absolutely not what the Dr told me. When I asked to see the Dr, the assistant said no. I have now wasted a lot of my time and do not know anything that I didn't already know before. I guess I have to start over with a Dr who knows what they are doing. I'm trying to think of a time when a Dr acted like this before, but even the Army doctors I saw during Vietnam were way more useful

Charging restock fee now which is new. Very quick and brisk…read moreexam.. without much explanation. I've been coming here for years and I'm very disappointed with their customer service this time.

I've been to a lot of Optometry centers in the past years, and this is one of the best I've…read morevisited. The check in process was very easy, and the glasses gallery is extremely spacious. They have various types of frames so that you'll definitely find something suited to your style. The Optometry room is well organized too. I really enjoyed speaking with the specialist at the end who helped me work through the details of my insurance and contact lens purchase. Great conversationalist, very helpful, and seamless in her service. Contact lenses come with a complementary Acuvue sample. Check with your insurance if contact lens exam is covered.

My wife had a sudden eye issue while we were traveling to Monterey and we just walked in here. The…read moredoctor was super nice and understood the nature of not being a regular and needing to be looked at right away. She did a great exam that was thorough and explained the issue and what to do. Took her time even though it was closing time. Nice to see a doctor help out some one from out of town that she knows will not be a regular customer.

I deiced to try a new place and went in for a quote & they have me one price decided to make the…read moreappointment then I ended up having to pay way more then they originally told me. I had also asked the estimated wait for the trial contacts and they had told me 2-3 weeks which was fine it has been a month now since I have been waiting for them and I decided to call to see when they would come in and now it is resulting that they said 4-8 weeks which was never mentioned. Terrible service DO NOT RECOMMEND!

PLEASE CLEAN the filthy floors and counter tops. You lost my sunglass purchase due to the…read moredisgustingly dirty store.

While it appears that Dr. Del Piero has a history of successfully treating people as he has a…read morethriving business, I was not impressed with his bedside manner, nor how he delivered me a major and unexpected diagnosis by telling me I was the "poster child" for said condition. I also didn't appreciate how I was unable to get a callback from his office on my questions regarding a multivitamin he recommended me to take. So despite living 1 hour away from his office, I booked a separate in person meeting just to ask questions, and every question I asked was met with either arrogance, or a defensive tone. Even with simple questions like "when should I come to see you next considering my condition?" -- he could not respond without some level of drama. Maybe he was having a bad day, but still, I have never had a doctor treat me the way he did that day.

Del Piero made a mistake during surgery and I lost my right eye. He never took responsibilty but…read moreit was clearly his error. He needs to retire so he doesn't destroy anyone else's life