dr Green is very personable and very knowledgeable. I trust her completely. I'm grateful that I…read morefound her. She has helped me tremendously the less than a year that I've been . She has a quality staff that supports her and her patience. I appreciate them all very much.

Alicia is a gift to the community. It you're not under the care of her healing hands and medical…read moreintuition - consider yourself missing out.

AMAZING pediatrician! We are so happy we found her! I have a newborn and a 4-year-old. Dr. Huberman…read moreis extremely friendly, knowledgeable, and easy to communicate with. She responds to email questions promptly. Her office and staff are welcoming, clean, and kid-centered. There is a nurture room if you need to nurse. She is patient and thorough with checkups.

She's been our pediatrician for a while now and has been amazing in every way. Our 21-month old has…read morebenefited greatly from her treatment, I highly recommend her services.

Love Dr Sarah Hanay, My husband and I think the world of Dr…read more Sarah Hanay. She is knowledgeable, attentive, and genuinely caring. She responds quickly, listens carefully, and asks thoughtful questions. With each visit, we feel increasingly known and well supported. She has excellent bedside manner and a calm, unpretentious presence. We highly recommend her. Elena & Steven

We recently tried One Medical via Amazon…read more This service was advertised as a $49.99 virtual healthcare visit.  Upon learning that we were not physically in the US (we were in France at the time) the doctor said that he is not able to consult. Following my short explanation of the issue, he reiterated that he could not help and I should be seen in person at an urgent care type facility.  This entire call lasted less than 5 minutes.   Imagine the surprise when, a couple of weeks later, I received a bill for $230 with reason as "New Patient Office Visit: Complex".   I reached out to One Medical saying that (1) this was not an office visit (2) it certainly wasn't complex and (3) the rate for a video consult is $49.99. All I received in response was a convoluted boilerplate saying that somewhere/somehow I had picked a different path than Amazon's advertised $49.99 service, resulting in much higher billing for the same service. This response totally ignored the fact that it was not "an office visit" and there is nothing "complex" if the physician is unable to consult.    My subsequent email reiterating that this was not an office visit, that the virtual meeting lasted less than 5 mins, was by no means complex and the only outcome was the suggestion to go to an urgent care facility went unanswered. Yet the bills just keep coming. To me, this is a clear case of bait and switch wrapped around overbilling with incorrect service description. Needless to say, I have no plans to pay this outrageous and improper bill. Moreover, if One Medical do not address their disengenous practice of claiming a brief and utterly useless chat with someone who was not able to offer any medical opinion or input as a "complex visit", I plan to broadly expose this practice on social media, and report it to compliance, health authorities, consumer protection as well as to Amazon executives as they should re-evaluate their relationship with such a shady operation.

My work insurance changed and I've recently switched to Kaiser. My experience so far with Kaiser…read morehas made me realize how poorly I was served by Stanford Family Practice. First thing you need to know--it will take months--yes, literally months--to get an appointment. When I reacted in disbelief, I was told unapologetically "Stanford in a teaching facility our doctors are only in a couple of days a week". Seeing patients is not the priority of this center. Second thing to know--you will get mysteriously charged additional copays months after your appointment. It turns out that the doctors do not charge copay by appointment, but by "topic". When I questioned the additional copay, I was told I must have asked the doctor a question unrelated to what my appointment was schedule for so each additional question can be charged a separate copay. Are you kidding me? Finally, and most importantly, again Standford is a teaching hospital--if you require surgery, or treatment, I highly advise that you ask that the interns/students do not work on you. I did not, and I physically paid dearly for it!!

First, I want to correct something another reviewer said. He said it takes months to get an…read moreappointment. In the fifteen years I've been going there, I've almost always gotten an appointment within a week. Even better is that they recently started offering same-day appointments. You only have to make an appointment if there's one specific doctor you Just call first thing in the morning and you'll likely get in that day. Both Dr. Richard Lee (who sadly is no longer there) and now Dr. Crump have given me first-class treatment. I've always been treated well there. When was very open to alternative therapy for getting my blood pressure down. Thanks to his guidance and openness, I'm now off my hypertension medication completely! But the appointment that stood out most for me was when I fell and was in insane amounts of ankle pain. Dr. Crump examined it and said that it was at worst a hairline fracture. I asked if he should x-ray it. His response put a smile on my face. He said, "We could do an x-ray, but the treatment would be the same." In today's broken fee-for-service medical industry, it was refreshing to have a doctor who wasn't suggesting unnecessary procedures to get paid more by insurance companies. In short, I've always gotten first-class treatment from Stanford Family Practice and will be going there as long as possible.

I simply cannot say enough positive things about Dr. Smith. She is very competent and caring. She…read moretakes the time to really get to know you and has always been there for me, even on short notice. I feel incredibly fortunate to have Dr. Smith as my PCP and give her my highest recommendation!

Dr. Smith has been my primary care physician for several years now…read more She is a wonderful doctor. She really cares about her patients. She takes time to listen and never rushes you out of the office. She never makes you feel like she has to go on to the next patient. She is great about follow up and always responds either via phone or email promptly to any inquires. If you are looking for a person to take care of you and not just your everyday doctor, I highly recommend Dr. Smith!!

If I could give Dr. Huo 10 stars, I would! I've been her patient since 2008, and even after moving…read moreaway, I wouldn't dream of changing my primary doctor. She always takes the time to reply to all my messages, and I genuinely feel cared for every single time. She's kind, thoughtful, and incredibly detail oriented. She is truly a role model for patient centered care. I feel so grateful to have her as my doctor!

Dr. Christine Huo's qualities as a GP / PCP are everything I could hope for, ask for, dream up, and…read morebeyond in an ideal Doctor. She is respectful, kind, thorough, knowledgable, with a demeanor that all Doctors should model themselves off of. Her bedside manner should be filmed and shown to medical students and residents as the ideal. I have kept her as my provider even though I live an hour away, and have based insurance decisions upon keeping the ability to see her.

Nice office, never crowded, and good appointment availability. I have had excellent care from…read moreMelissa Lashombe for my urgent care needs. She's thorough, knowledgeable, and does a great job of explaining things to help make decisions on next steps. After care instructions are very clear. I have totally revised my expectations on what urgent care can and should look like! Considering moving my primary care here as well. One Medical app is super easy to use, and features like "treat me now" (get a reply within 4 hrs) or ASAP video visits are great options to have. I did have a negative experience with a provider at another location, and One Medical actually followed up with a phone call from their office manager, which I appreciated.

Update I decided that I am going to work off with One Medical provider once again. Please on3…read moremedical have more transparency with pricing and give a more accurate cost to consumers. Not everyone can afford you just be honest. These initial posts are deceiving if the true cost and steps are outlined from the beginner and available for patients instead of trying to lure for easy to sign up offers. The right person will take the steps to work with you and pay. These types of posts attract someone going into Onr medical thinking it is cheaper when they may not have the financial ability to do so. My main feedback is transparent cost and policies.

The people commenting here are scammers. They do not actually contact you. They provide a link to a…read moregeneric form that does not actually help. It's been several months and not a single person has contacted me. Instead I received a letter confirming that Sutter neglects their patients. This horrible doctor is just one example. 2/23 Update: Sutter doesn't actually care about you. They reply to this thread, but never actually contact me in anyway. They have all of my information yet pretend like nobody knows how I've been communicating with people. Clearly they're just gonna keep messaging on here every time I update my thread.

I saw Dr. Oo because I was looking for a new PCP and not many are accepting new patients. I was a…read morebit hesitant because of these Yelp reviews. I'm glad to say I was delighted to find my new PCP- Dr. Oo. She was professional, thorough, detailed, and had excellent knowledge in the area of my concerns. I could tell she had reviewed the paperwork I had filled out prior to the appointment. I am a dentist, and I was very impressed with her professionalism and would recommend her to anyone.

I can"t say enough good things about Dr. Lui. She has gone way above and beyond to help me with…read morethe aging process and my anxiety with it. I am a 76 yr old active senior that has been struggling for the last two years with my mental health. Luckily I seem to be on the other side of this and attribute much of it to my wife Janet and Dr. Lui, and sister in law Peggy (a wonderful nurse) Thank you Janet, Peggy and Dr. Lui

Dr. Liu is amazing. She is very thorough, proactive, communicative, and personable. She really…read morecares about her patients but is also extremely knowledgeable, realistic, and efficient. I feel so lucky to have found her.

I had visited a couple other doctors about my medical condition before seeking a second opinion…read morefrom Dr. Selig (just by chance). She was friendly and welcoming, listened and then diagnosed my problem. She even took the time to do a bit of research on the issue as it was pretty rare. I really appreciated her attention, especially since she was the third doctor I had seen. I will be going back to see Dr. Selig from now on. The office was modern and welcoming. The staff was friendly.

My experience with Dr Selig was excellent. She patiently listened to my concerns and diagnosed a…read morefew issues. She also carried out a minor surgical procedure during the office visit, which saved me a lot of time and money relative to the standard referral to a dermatologist/specialist. I would highly recommend her as a primary care doctor. Also One Medical's office is very convenient if you are in the Palo Alto area.