I have been in here a couple of times as the location is close to the school and the service is always slow as they are understaffed but today was the worst. My daughter ordered fresh pressed juice and was made a smoothie. Okay mistakes happen...but then the staff member said she did not know how to use the juicer so she had to wait for another staffer to come in. Waiting, waiting... no acknowledgement as to when this other staffer was going to appear. Finally we asked for a refund. That was the only thing the staff member did right was to apologize and give us our money back promptly. Shame on the manager/owner for not properly training the staff or supplying adequate staff. read more