Finalized my taxes 3 weeks before deadline, thought all is done. Turns out my taxes were filed…read morelate, causing me to incur penalties from the IRS. I wasn't even aware this happened until I received a bill from the IRS. It took 2 plus weeks of calling to get them to reimburse me. When she finally answered my call, she said she had other important deadlines. I was a loyal customer for 3 years.

Not the sharpest in the bunch. Ever since the owner sadly passed away this business was left to her…read morestaff. They have single handedly ruined this once respected agency. You have to call countless times to get answers, I'm told to come to pick up my taxes that aren't even ready yet. She picks up where she left off after our last conversation of what I need to be written off. What kind of place has this turned into. I no longer feel like a valued client. I have tried to give this place a chance, now will be seeking another firm to do my taxes next year. I AM DONE. Rest In Peace Doreen I hope your not rolling over in your grave.

Sophia is the best insurance agent!She is very good, very patient, and takes very good care of me…read more She also explains a lot of details clearly. It's very good.

I had the opportunity to experience life insurance assistance, and I must say, the service was…read moreexcellent. The representative demonstrated a deep understanding of my needs and concerns from the first interaction. The process was smooth, with all my questions answered promptly. I especially appreciated the follow-up calls to ensure I was satisfied with my policy and to see if I had any further questions. By the way, it is a very nice office and the staff speaks several languages.

Been going to Betina for years She is great…read moreI wish i had listened to her advice on investing many years ago instead of making excuses why i didn't have enough money.. i would basically be rich right now at 54 .. oh well. I highly recommend her

I am writing to express my sincere gratitude for the exceptional service provided by Areno Tax &…read moreFinancial Services. My family and I have recently navigated a challenging period involving the care of my two elderly parents. During this stressful time, the support and guidance offered by Steve and his team have been invaluable. Their expertise and dedication have been instrumental in helping us navigate complex financial matters, providing much-needed clarity and relief. From my first meeting with Steve Araneo and his staff, I was deeply impressed by their genuine concern for our situation. They treated me and my Parents not as just another client, but as individuals with unique needs and circumstances. This personal approach significantly alleviated the stress and anxiety associated with our situation. Their responsiveness, professionalism, and attentiveness to detail were consistently exemplary. Every member of the team, from reception to the financial planning professionals, demonstrated a commitment to excellence and a genuine desire to assist us. I wholeheartedly recommend Areno Tax & Financial Services to anyone seeking a reliable and compassionate financial planning team. Their expertise in both tax and financial matters is exceptional, and their dedication to client well-being is unparalleled. My experience has been so overwhelmingly positive that I felt compelled to share my sincere appreciation. You can confidently entrust your financial future to their capable and caring hands. I'm so grateful to all of them, and I mean that.

My previous tax preparer doubled his prices, which put me on a search for someone new that was…read morewithin my budget. Found Zhanna here on Yelp. Liked that she had an office near me on Steinway, and many positive reviews. Turns out, I never needed to go to her office, as she scheduled a Zoom meeting with me. I shared my documents with her via a cloud link, which she went through with me. Boy was she fast! I almost couldn't keep up with her. Clearly she knew what she was doing. She had me gather some more numbers to add to my deduction - details I hadn't even thought about, so I appreciate her thoroughness. Anyway, everything was done and filed in just a few days. I highly recommend her. One thing to note: during the busy tax season, she isn't the quickest to respond to emails. Texting directly to her phone is the way to go.

Messed up with my business papers and reject to fix it. Not happy with the service at all.read more

I purchased my home and life insurance all through this broker. I'd even have purchased auto…read moreinsurance here where I not already a 24 years' long loyal happy customer of my current auto insurer. Best Coverage came to me 1y ago from my real estate attorney and real estate agent both with recommend during a search for home insurance while purchasing a home. I wish I had found Best Coverage sooner because the process was infinitely less painful than the last home is sure who was a very poor customer service with only a phone number and frequent email responses best coverage by contrast reply very quickly to emails and is immensely thorough and proactive about all actions and answering questions before I even have to ask such efficiency crates but not just better customer service experience but better outcome financially, emotionally, and legally. Agent Shirley W. is the best and I personally high recommend her after multiple policies. She is never pressuresome, is very clear and impartial about giving quotes, and clearly succinctly relays the much education around insurance (although I am already rather educated in a due to plentiful prior experience). Thank you, Shirley, for so much great service.

The location is a little weird. Address is 250 grand street but the entrance is on chrystie street…read moreright by the entrance to the B and D train station. Walking up the stairs had me questioning my self because it looked so shady. Even though the appearance of the place didn't look too attractive, this place provides excellent service. Shirley was just a pleasure to work with. I provided her with my budget and she was able to find me an insurance that was within my budget and in a timely manner. She explained the different coverages in detail and provided advice on the coverage limits that i should be purchasing. I would definitely recommend shirley if you are looking for any type of insurance. She handled everything professionally. Just took a star off for the appearance of the place.

Extremely pleasant and knowledgeable. She expeditiously goes the extra mile to find suitable needs,…read moreespecially for my very unique circumstances. With outstanding communication, commitment and courtesy I was able to secure my family's future in this volatile market. I'm extremely thankful. Client, T. M.

I was looking for help with my finances and to better understand where my money was going. I did a…read moreconsultation via Zoom with Leticia Polius and knew right away she was exactly what I was looking for. She sat with me, explained how the services worked, and walked me through the process of sharing my information securely. She made me feel comfortable and was open to my questions. What I really liked is that she took time to break down and explain all the numbers and her recommendations. Even thought she gave me her final recommendation on paper, talking it through helped me understand it better. The experience was very reassuring and I felt confident in the next steps she gave me. I would 100 % recommend her to anyone looking for a kind and attentive advisor to work on their finances.

High quality agents and service provided by the agency. They thoroughly answered my questions and…read moreexplained the terms and rates from different insurers, pros and cons, etc. I would definitely recommend coming here for any type of insurance coverage. Vivian or Kevin will be able to assist.

Never use AA agent. This agent never answered my phone after I paid. I made more than 5 five phone…read morecalls a day. They always said that the person who is in charge of the business is busy. I even gave my phone number and asked them to call me back. No response after they got the money. If possible I would give this company -5 stars.

I would like to thank Sherrie Radin-Pagano for politeness, professionalism, swiftness,…read moreunderstanding and good conversation as an automobile insurance agent.