Atracare in Ocean View, DE on Rt 26 1st visit with Lenai Austin DNP was very though, diagnostic,…read moreexplained everything and answered all our questions without hesitation. Lenai was extremely knowledgeable and sincerely cared about our wellbeing! The Type of Care given by Lenai and the staff was above and beyond our expectations! A1C test was given with immediate results New prescriptions were electronically sent to our provider We are excited to have found Lenai and Atracare in Ocean View Make an appointment if you are looking for a new PCP, you will be glad you did!

I had to bring my daughter in during a vacation trip nearby because she wasn't feeling well. The…read moremedical staff were fantastic: they were sweet, patient, gentle, and very thorough. They also reliably followed-up with the result of tests done. The registration by phone was also simple enough. The one part that was fine but maybe not 100% was the initial reception. For one, not long before we got there, I called ahead and was told the wait time was at least 40 minutes. I get there 20 minutes later and the waiting room is completely empty, which is a good thing but I don't know why they made it seem like they were busy. I parked right in front at a designated spot and text the number on the sign. I completed the registration by phone. But when I went inside I got a cold reception. I said we were there for my daughter's appointment and then got softly reprimanded for having checked into the wrong Atracare location. Except I followed the instructions right on the sign at the designated parking space, so if that went to another location that's Atracare's doing. It's never ideal when you're walking in with a sick kiddo and getting a cold, scoldy reception. Fortunately things picked up from there. I'm not local to any Atracare but I would go back if I needed medical care in the area. I was really happy with the medical staff, the electronic registration procedures, the wait time, and the cleanliness of the clinical area.

On September 26th, 2025, I visited this facility located at 12385 Ocean Gateway in West Ocean City…read more A young man named Jonathan, answers calls and welcomes patients at the front desk. On that day he went above and beyond - before I even walked in the front door! I was injured and dreaded the long drive home to Alexandria, Virginia. Due to a huge festival, I could not extend my stay in Ocean City. Not familiar with the area I was calling various Urgent Care centers for treatment. When Jonathan picked up, he was incredible. He made several suggestions for other centers that would offer X-rays. Eventually, I called back overwhelmed after many calls. He looked up my location, my destination, and determined his office was convenient and en-route to my home! This young man was so very helpful, and professional - he showed me the best route home, on my navigation app. He even programmed it for me! I got home in far less time than my trip there. This was truly a relief as I was still having some pain. I highly recommend this place, because of Jonathan. Just be prepared to pay a hefty $260. Because of him, it was worth it.

do not go to there location on 1001 Philadelphia Ave., Ocean City (Urgent Care)…read more if you have a fever they told me to take Motrin and charged me 300$ also if you have UHC medicade they barely cover your costs I didn't find out till a month later

We highly recommend this urgent care! We visited twice today. My daughter with infected finger, and…read morethen my granddaughter fell off her scooter. They are quick, and very professional, and located a few minutes from Treasure Beach, in Selbyville. Great urgent care!! Thank you for your great service!!

From the owner: Urgent Care close to home. Open 7 days a week!…read moreMonday-Saturday 8am-6pm and Sunday 9-5pm

Dr. Castaneda is thorough and an expert in his field. He is my primary care dr and he is a kind…read moreman who has done an excellent job in taking care of me. I highly recommend him to anyone who is seeking a dr who is comprehensive and willing to listen. HIs office is very good and easy to talk to when needed. My entire experience with this office was absolutely positive. Very good people!

I went there because of my stupidity of walking on the hot sand on the beach barefoot, which I will…read morenever do again. The service was fast, courteous, and always very professional. I was treated by Melissa and she did a great job in treating me in addition to putting me at ease during my visit. I had a follow up visit that was handled just as well. It was all around a great experience,

They do not have a minute clinic here even though the website said it was open. Call before you…read morewaste your time.

Normally I don't get upset about this sort of thing but I felt like I should post a review just…read morebecause no one has reviewed this place before and I don't want anyone else to be mislead the way I was This clinic does not take a minute I feel like that's false advertising

I had a very disappointing and stressful experience with this office, primarily due to the…read morefront-desk administrative staff. I was initially told I would not be able to see my previous provider, even though I had received confirmation by text from the office. When I came in to sign the required release of information forms, the staff member I spoke with was dismissive and rude, even though she already knew I would be out of state for a week. Only after I showed her the message from the office did she go back and confirm with the provider, who agreed to see me after all. Later, when I arrived for my appointment at the new office on Coastal Highway, the same staff member was there. I arrived five minutes late after driving in from out of state, which the office policy allows to be waived once. I completed all paperwork, but she never checked me in. As a result, the provider came out and took another patient instead of me, even though my appointment was scheduled first. This was extremely frustrating and anxiety-provoking -- especially for someone seeking behavioral health care. The dismissive attitude and lack of basic administrative care made the entire experience feel chaotic and unsafe. I left feeling unsettled rather than supported. I strongly believe this office would benefit from trauma-informed customer service training, especially when working with mental health patients. Front-desk staff play a critical role in patient experience, and this one interaction made me decide not to return.

Today was my first visit at Atracare and I was very pleased with the entire process. Scheduling a…read morewalk in appointment was painless. The receptionists were polite & kind. I came in for a sick visit on a Sunday and the NP, Brittany, I saw was knowledgeable and took the time to go over any concerns and was generally very pleasant. I would absolutely go back to Atracare and recommend them :)

Not sure if I did something wrong or if I'm under only unlucky here, but the sign outside says open…read more7 days a week. 1-2pm is lunch daily, but anytime I've tried coming here on Saturday it's never been open. Recently got a TB test for employment on 2:30pm Thursday. Was told to come back within 48 hours which would be Saturday. Even confirmed this with the nurse. I show up Saturday at 3pm and sure enough the doors are locked. Beyond this it's been impossible to get a receipt for billing purposes. Extremely frustrating every visit I've had with this place.

I been here multiple times. The service has always been exceptional. Not only for myself, but…read moreothers as well

Shout out to Barbara Jean, who was so super kind and helpful. She didn't have to take the time to…read moreassess the situation and advise me on wait times and insurance - but she did.

This place is awful...Go elsewhere. Long lines, dirty, and gross. Go at your own risk.read more

I have switch to Dr Raj several years ago and am happy with the care they provide. They get back to…read moreme in a timely manner and are nice and professional. My husband has been going there for over a decade.

If you are looking for mental health services, and this place happens to have some availability…read more Just don't take the appointment. It's not worth it and honestly can be harmful. Normally I don't make reviews, but this doctor's office provides mental health services that are unacceptable. Dr. Pathy is disrespectful and not at all communicative with her patients. During two of my follow up appointments, she was asking me clarifying questions about things she's told me because she did not take adequate notes during our sessions. She was unsure of the medications she provided me and/or discussed with me. Not only that, but, she went on out of the country for two months and now a month later is leaving for another three months. She did not inform me of this the second time, but still decided to put me on a new medication that she is not able to follow up with me about. Dr. Pathy also was not comfortable including my thoughts or experiences into my mental health care. I told her my history with certain medications given that I've been trying to find the right mental health medication for at least 6 years now. She did not want to listen to me and basically told me that the reason the medication she prescribed for me wasn't working, was because I was the one who chose it. How would I have been able to choose the medication if she is the doctor prescribing it? Also, she gave me a genesight to see how my enzymes react to different meds, but did not communicate my results well enough to me. She even seemed to get frustrated with me when I had the wrong idea about the test. Dr. Pathy couldn't even prove that she properly communicated the testing to me because she didn't even write proper notes... She couldn't recall any of our previous sessions and did not have documentation through notes to back it up. It truly felt that during our sessions I had to prove to her that what I was saying was the truth.