This was our first stitches worthy injury for our 4 kids. On vacation, of course…read more The physician was able to fix my daughter's chin with glue. Once we saw her, the care was great. (We had to wait in an empty waiting room for an hour).

On September 26th, 2025, I visited this facility located at 12385 Ocean Gateway in West Ocean City…read more A young man named Jonathan, answers calls and welcomes patients at the front desk. On that day he went above and beyond - before I even walked in the front door! I was injured and dreaded the long drive home to Alexandria, Virginia. Due to a huge festival, I could not extend my stay in Ocean City. Not familiar with the area I was calling various Urgent Care centers for treatment. When Jonathan picked up, he was incredible. He made several suggestions for other centers that would offer X-rays. Eventually, I called back overwhelmed after many calls. He looked up my location, my destination, and determined his office was convenient and en-route to my home! This young man was so very helpful, and professional - he showed me the best route home, on my navigation app. He even programmed it for me! I got home in far less time than my trip there. This was truly a relief as I was still having some pain. I highly recommend this place, because of Jonathan. Just be prepared to pay a hefty $260. Because of him, it was worth it.

We highly recommend this urgent care! We visited twice today. My daughter with infected finger, and…read morethen my granddaughter fell off her scooter. They are quick, and very professional, and located a few minutes from Treasure Beach, in Selbyville. Great urgent care!! Thank you for your great service!!

From the owner: Urgent Care close to home. Open 7 days a week!…read moreMonday-Saturday 8am-6pm and Sunday 9-5pm

For 20 years West OC Injury and Illness has taken great care of me and my family. The staff is…read moreawesome, especially Cynthia Randolph and Dr. Crisanti!

I have been going to West Oc injury and illness center since their inception and the service and…read moreattentiveness to the patient is always an A+ i have been there for all types of services from Dot physicals, colds, x-rays , and testing and they are my primary care physician. They are where the locals go! So glad they are in my back yard!

They do not have a minute clinic here even though the website said it was open. Call before you…read morewaste your time.

Normally I don't get upset about this sort of thing but I felt like I should post a review just…read morebecause no one has reviewed this place before and I don't want anyone else to be mislead the way I was This clinic does not take a minute I feel like that's false advertising

Today was my first visit at Atracare and I was very pleased with the entire process. Scheduling a…read morewalk in appointment was painless. The receptionists were polite & kind. I came in for a sick visit on a Sunday and the NP, Brittany, I saw was knowledgeable and took the time to go over any concerns and was generally very pleasant. I would absolutely go back to Atracare and recommend them :)

I had a very disappointing and stressful experience with this office, primarily due to the…read morefront-desk administrative staff. I was initially told I would not be able to see my previous provider, even though I had received confirmation by text from the office. When I came in to sign the required release of information forms, the staff member I spoke with was dismissive and rude, even though she already knew I would be out of state for a week. Only after I showed her the message from the office did she go back and confirm with the provider, who agreed to see me after all. Later, when I arrived for my appointment at the new office on Coastal Highway, the same staff member was there. I arrived five minutes late after driving in from out of state, which the office policy allows to be waived once. I completed all paperwork, but she never checked me in. As a result, the provider came out and took another patient instead of me, even though my appointment was scheduled first. This was extremely frustrating and anxiety-provoking -- especially for someone seeking behavioral health care. The dismissive attitude and lack of basic administrative care made the entire experience feel chaotic and unsafe. I left feeling unsettled rather than supported. I strongly believe this office would benefit from trauma-informed customer service training, especially when working with mental health patients. Front-desk staff play a critical role in patient experience, and this one interaction made me decide not to return.

Not sure if I did something wrong or if I'm under only unlucky here, but the sign outside says open…read more7 days a week. 1-2pm is lunch daily, but anytime I've tried coming here on Saturday it's never been open. Recently got a TB test for employment on 2:30pm Thursday. Was told to come back within 48 hours which would be Saturday. Even confirmed this with the nurse. I show up Saturday at 3pm and sure enough the doors are locked. Beyond this it's been impossible to get a receipt for billing purposes. Extremely frustrating every visit I've had with this place.

I been here multiple times. The service has always been exceptional. Not only for myself, but…read moreothers as well

Shout out to Barbara Jean, who was so super kind and helpful. She didn't have to take the time to…read moreassess the situation and advise me on wait times and insurance - but she did.

This place is awful...Go elsewhere. Long lines, dirty, and gross. Go at your own risk.read more