I had lived here with my dad for most of my teen years...two separate times. The apartments are…read moreclean, spacious, one bedroom one bathroom, you get a storage closet outside, and it's good for people who are wheel chair bound. Kathy (the manager) is very nice, and caring, I sure miss her. The apartment complex is not far from down town. They allow one pet per apartment resident.

the place is beautiful and the apt it self is wonderful! my parents have lived the 7 years and they…read morelove it. the management is the best she is always there to help you with what ever you need. the out side is always kept up by her. i would recommend these apts to anyone.

I heard their services are bad but I would not imagine that can be so extremely bad. I had to call…read morefor 3 days to let them know my toilet is out of order and they never called me back until I called their office in Sacramento.I have been waiting for them to fix the heater that makes a loud noise and wake me up every night .so far I have been for 12 days and they have done nothing I have had no hot water for 9 days so far. they left me a note at the door that they are working on the problem 9 days ago. no one in the office to answer your question or return your call. their emergency number directs you to the answering machine. can you imagine not being able to take shower for 9 days and go to work .you rent an apartment then you have to go to the hotel to take a shower. no one ever in the office. no one ever returns your call.

I have lived here for some time and moved. I really enjoyed living here, how ever the rent was just…read moreto high for me. It was pretty quiet in my section not to much noise, I had the best view of the mountains every morning.

I worked with Micah and had a great experience. He communicated well, was transparent and…read moreauthentic. Enjoyed working with him and we closed today!

My husband and I put our vacation place up for sale in Spalding/Eagle Lake with Shaun Heard with…read moreSmith Realty in Susanville, CA. This was the best and easiest transaction we have ever done with a realtor. We are from out of the area and he made sure everything was done, sending us updates, kept in touch, and sold our vacation place really fast. He went above and beyond in helping us. Thank you so much. The Kerr's.

Working with Ashley and Susanville rentals was a great experience for me. She got me into a great…read morerental less than a week after I submitted my application. Would recommend her to anyone looking for a place to rent in Susanville.

Prior to making your move into one of their available homes or apartments the manager Ashley will…read morebend over backwards to helping you in your move. We moved cross country into one of their Paul Bunyan Rd. apartments sight unseen and Ashley was quite helpful. The communication channels were wide open during the transition. The apartment we moved into was one of the lower priced units in the area at $850 per month. Most others were $1250 and up. At move in several issues were noted such as broken seal on front door, leaky shower and non functional ice maker. The ice maker simply needed the connecting hose from the water source to the refrigerator. Each month when paying rent these specific items were brought up to the lady in the office. Her response was Ashley says your unit does not have an ice maker. Maybe I was sadly mistaken as to the identity of the mechanism inside the freezer with an arm as well as an ice bucket underneath it. After moving in we were never able to speak with Ashley the manager. Voice mails, text messages or emails were never answered in the entire 6 months we lived there. The occupants of the apartment were just my wife and I both responsible middle age adults. There was no smoking in the apartment and we have no pets. We provided a 30 day notice that coincided with the end of our 6 month lease. We moved out on the 28th of June leaving the apartment in a better state than when we moved in. My wife specifically placed a great amount of effort toward the thorough cleaning before we left. Today August 5th we received a reduced portion of our $850 security deposit in the form of a check for $647.50. When questioning Ashley regarding the low refund she stated $135 was for professional carpet cleaning & the remaining $67.50 was for professional cleaning which was non negotiable. Both of these services were not required as the apartment was left in a move in ready state. Also this alleged requirement was not an agreed upon process in the course of signing paperwork to assume the lease. My recommendation to future tenants is if you are seeking open lines of communication with a property manager steer clear of Susanville Rentals. If you are seeking a property that has a prompt maintenance department again steer clear. We reported two pages of mostly minor items along with those previously mentioned without ever once having a maintenance visit. There were dime sized chips in the kitchen sink, hikes in the walls, the door seals were bad enough you could feel the heat from outside the door and the non functional ice maker. The lady in the office stated they had 60 units that kept them busy. One would think with 60 units a maintenance guy could stop at least once in 6 months. Now if you are not concerned with maintenance and open lines of communication then this is the place for you. The description of the apartment selected was completely accurate. The unit was move in ready with the discrepancies noted. The kitchen sink was less than appealing. There were nail holes throughout the apartment noted. The leaky shower head and front door seal were of concern. The irony of the response is this is the first mention of the managers concern of potential damage caused by faulty ice makers being the reasoning for the disconnected ice maker. This would of been an understandable item to communicate to a tenant as they express their concerns. The reduction of the security deposit was a direct result of the management in their opinion returning the unit to a move in ready state. This is for normal wear and tear which is not permitted by the State of California to pass on the costs to the consumer. If it was for repairs caused by negligence of the tenant that is a different case. This however is not the story in this scenario. Had the communication and follow up throughout our entire experience mirrored the pre-move in phase life would have been great. Like previously stated once move in occurred the communication stopped. The discrepancies noted on the move in inspection were never addressed during the entire stay. We were not even taken to the apartment. We were given a checklist and told the keys were above the door. Don't get me wrong while the price is lower than a majority of the apartments in the area they are also nicer in appearance. As a consumer a certain amount of respect is anticipated as well as open communication with follow up. This unfortunately did not happen for me. As the manager stated you can't please everyone, I imagine I fall into that category. Perhaps I'm too demanding for requesting return calls, maintenance issues addressed and laws to be adhered to.

Bella, though young, is conscientious. knowledgeable, hard-working, and energetic. She was a great…read morehelp in getting answers to all our questions about the property we purchased. We are very happy about the entire process--from the day we called to go see the property until the day we closed.

EXCELLENT Service! As a first time buyer of an undeveloped property, she was very patient in…read moreexplaining details and maneuvering around the pitfalls and there were many. I will be sharing her contact information with others that are interested in purchasing properties in that area!

This company posts their homes on Craigslist as rentals, however they only sell houses, they do not…read morerent them out. This is false advertisement and very frustrating for somebody who lives out of town and is looking for a rental. Waste of everyone's time!

Our experience with Town & Country was excellent. We worked with Linda H. and she helped us…read morepurchase our first home. She was exceptionally accommodating and supportive throughout the process and provided useful and informative suggestions and advice along the way from our first viewing all the way through the closing process and beyond. She played a big role in making our transition to our new community as smooth as possible and we're grateful for her professional service! Highly recommended!

Kevin Johnson was our agent for both the purchase of our new home and the sell of our old one. He…read moreworked with us for a couple of years. Always patient, waiting for us to find the perfect lake front that checked all the boxes! If you are looking for an agent that cares, is patient and isn't pushy, Kevin is it!

In late July of 2017 I was vacationing at the Carson Chalets with my family. I was told that I…read morewould have Wi-Fi at the Chalet so I planned a job interview for Wednesday morning. Unfortunately, the Wi-Fi was in-fact no functional! Desperate as I was, I began walking around the area looking at my phone for Wi-Fi. All of them were password protected. I noticed that one of the signals was emanating from the Lake Almanor Brokers. It was early in the morning but there was a gentleman in the building (I think it was the owner Billy Taylor), I walked to the door and was greeted with extraordinary kindness. He gave me the password and wished me luck. When I realized the Wi-Fi didn't reach my Chalet, I walked back to the Brokers Office and spoke to another gentleman, Mike Penman, who recommended I use the office's back patio for my interview. I did use the back patio on Wednesday for an hour and a half and I also got the job. I am now the Assistant Principal at a wonderful Bay Area School. I want to thank the men and women of Lake Almanor Brokers. They certainly are the kind of people I would trust to handle my financial and realty needs. I know how stressful buying property can be and I am certain that the folks at Lake Almanor Brokers would be there to lighten the load. Thanks Again Barry LaBass,

Apparently they are too busy to take on new work, but they are unwilling to be up-front about it. I…read moretried for 4 weeks to get an estimate on seamless rain gutters, but they missed the first two appointments. After that, they just quit returning my calls. Every time I called them, they said they were sorry and they would have their gutter guy call me right back. Never got a call after 5 attempts. I ended up hiring another company. Still waiting. Finally went with another company from out of town. Gutters are up and look great within a week of my initial call. I know a $2000 job isn't much for a decent sized construction company, but this is why people go out of town for services. The local companies get too big for their britches when the economy is good and treat the locals poorly.

One word is all I can say....quality!!!! Call anyone else…read moreand you'll regret it later.