I've used them twice and they're quick to respond, very flexible with their schedule, reasonably…read morepriced, and very communicative. They work hard and show true care for your belongings. It was easy to get a quote and they were sure to get all the information for accurate pricing. Very happy with their business and would use them again if needed in the future.

We used the Move Crew for a move from St. Cloud MN to Minneapolis MN. They called as scheduled to…read morecheck in and give us an ETA. When they arrived they took a quick look at amount of items and then got to work usually taking 2-3 boxes per trip to truck. They wrapped items in blankets then plastic wrap to keep safe or just plastic to keep drawers in place. They even moved and loaded all the extra random items like packages of toilet paper and a bag of canned food. At the new place they laid down rugs and plastic to protect the floor as they moved items in. They made sure furniture was placed in the area we wanted and even helped adjust as needed. Overall a job well done and it ended up being on the lower side of the estimate.

The men who work for this company are angels on earth. I just hired them for the second time--they…read morehelped me move into my apartment two years ago, and out of it today. Both times, I was on the verge of an anxiety attack (I hate moving!). Both times, I was not as organized as I wanted to be, and needed some help with packing some piles into boxes (I do not know how to pack, I always make the boxes too heavy). Both times, they worked hard and got everything done fast, and were super polite and cooperative with my requests. They made the day go so smoothly, and I am beyond grateful. As much as I hate moving, I'm sure I'll be moving again, and I will definitely rely on this business when that day comes.

We had some difficult furniture to move (a King bed frame, etc.) and they were able to get it…read moreproperly reassembled in our new apartment.

Great crew: Jonah, Mia, & Abraham. They really worked hard and miraculously got our couch up the…read morestairs to 2nd floor. It wouldn't fit in th 1970s era elevator. You couldn't have more conscientious workers Thanks again!

My wife and I used this service last year when we purchased our house. We were sent 3 of the…read morelaziest people I have ever seen, they could not cube out a van to save their lives. My brother-on-law moved 3 trailers full of stuff, going back and forth from Hugo to Blaine before they even got to my house the first time, we all left at the same time. I think they were intentionally slow so they could charge us 4x's the amount quoted to me for an entire day (which is only 4 hours for them). They also broke multiple items, even with their "insurance" I was not reimbursed for anything. I also had to have them correct the contract 5 times before they actually got it correct. This company is horrible, if I could give them negative stars I would. This company is so crooked they are a circle! Response: your crew did not take an unpaid lunch break, it was included in the time they added to my bill at the end. They also very much pressure me to tip them because, as they put it, "This company does not pay us very well." Not only was I quoted roughly $1500, and it ended up costing me almost $5K for the service, I ended up tipping them because they know where I live and I didn't want anything to happen to my wife, and your crew took more breaks than they actually worked. Regardless of what you say, your company is crooked, incompetent, and needs to be put out of business. My next report is to the BBB!

Update, 11/21/24: Lawyer has been retained, claim has been filed. Be extremely careful with this…read morecompany, any decent company would have jumped at an opportunity to make things right - this one passes the buck. Unfortunately, during the move a leak occurred on a fridge that was moved - the company reconnected the power and the water line, returned the fridge against the wall, collected payment and left. Fortunately, I came back the next day to a vacant house to gather anything left behind, and found a wet carpet, a wet bathroom, wet hardwoods, flood ceilings, damaged HVAC, etc. The carpet is ruined, the hardwoods are ruined in numerous areas. I brought this to Tyrell's attention, and it has been brushed off by him numerous times. The company claims that the water line was "done as a courtesy", which I contest - the service was offered, and was paid for. It is estimated that I have $35,000-$40,000 in damages throughout the house. With that said, I'm not mad that it occurred, I understand these things can happen. What frustrates me is that after repeated attempts to gather the companies insurance information, they have refused to provide it. The companies website clearly notates that "We are a professional moving company in Minneapolis with the required licenses and insurance." It is a requirement that moving companies maintain insurance. It is my right to file a claim. The fact that they have been unwilling after numerous attempts to provide an insurance carriers name, let alone a point of contact or policy number, is highly concerning. I have contacted the Attorney General's Office, Better Business Bureau, Department of Labor, and will continue looking for resources to ensure that this is dealt with adequately. The main job of someone that runs a moving company is to deal with customer issues swiftly, and that has not been the case here at all. I would highly recommend doing due dilligence before hiring Tyrell's crew, they are quick to collect payment, but awfully slow to remediate any customer concerns.

These guys were on time, worked hard, and very efficient. One of the best movers I've ever hired.read more

Matts Moving is one of the best moving companies. They prop themselves on hard work and dedication…read moreto the customers. I highly recommend to anybody who are moving in the Twin Cities shout out to Matts Moving

We had a move from downtown to the suburbs and this crew was fantastic from start to finish. They…read morewere so respectful, helpful, and more affordable than the competitors we reached out to. They kept us informed of their arrival time and had mats to keep outside feet away from the floors during both the pickup and drop off. If we ever find ourselves moving again, Matt's would be my first call.

Mayflower via Metcalf moved me from Minneapolis to Houston during Hurricane Harvey…read more The estimator was friendly and thorough, answering all of my questions and reassuring me along the way. The bid was binding which also left me feeling like I wouldn't get the old bait and switch. The driver and his loaders (2) were careful and cautious with my belongings. I packed all of my items with the exception of larger furniture items. So they just needed to put them in the truck. It took a little less than 8 hrs to load my 3 bedroom home. The driver had great communications along the way. Harvey was predicted to hit the day my possessions were to arrive. So the driver called and kept me informed that he wasn't allowed to enter Houston because of flooding. As soon as the weather cleared he delivers the goods on a Sunday, no less. The local unloading team (2) was efficient and professional. It took them about 4.5 hours to unload. No damage to the house. NO damage, nothing missing no banged up boxes. Everything was done well. I would absolutely recommend Metcalf for long distance move!!

We hired Metcalf for our recent move including packing and unpacking. Unfortunately we wete highly…read moredisappointed. For one, they charged us $2000 more than the estimate. We were told they try and get the estimate within 10% yet this is a 30% increase. We specifically requested an in person walk through ( versus a remote walk though) so they could actually see what needed to be moved to aid them in giving us an accurate estimate . A slight adjustment is to be expected but $2000 is extreme. It is not our fault they miscalculated. We would've gone with a different mover if Metcalf quoted us as much as they are charging now. It makes it seem as if they under bid to secure the job and then charge far more afterwards. Additionally, when we walked through the house after they packed it, several drawers in the kitchen had been left unpacked and totally full. Storage in the family room built in still had items in it. Also, we have missing items including fine dining silver (a wedding gift) and jewelry among other items. Lastly, one of the movers became very argumentative with us after he ripped up the plastic floor protector and refused to put it back down even though they were still moving boxes into the house. Even the other movers were confused by this man's behavior- it was very strange and totally inappropriate. On the plus side, most of the movers were very nice and hard working. The 2 gentlemen who came to unpack were exceedingly nice, worked hard and had great attitudes. Again, the list of the items which may not be replaceable is making this move very difficult. Moving is hard enough as it is, there shouldn't be major issues like these from a company that charges thousands of dollars to supposedly make your move easier . We cannot in good faith, and would not recommend Metcalf Moving and Storage.