I picked up flooring materials from here and ran into probs with 2 defective ones right away but…read moredidn't care much because i had already got enough and some extra for runoff avoided their installers because I have a solid contractor from a buddy later on and still in the warranty some of the ones had defects like thinness that made cracks and separations it seemed to be towards but not quite on the ends the other ones were fine no issues even with the extras i had i didn't have enough to make up the difference with the defective ones so i needed to get the new ones under warranty. but these guys dont do warranty when you need it had all the papers some of the original boxes pictures even the defective ones everything. other flooring companies never had this issue and im never doing business here again like i said its not all of them just some defective so i dunno i give them 2 stars but 1 is better shoulda done ur warranty on those ones what can u say read reviews i guess

Prestige Floor is a joke Talk to Carl about there so called…read morecustom bullnose moldings they installed in our home that cold easily have been done by a 4 yr old. Keep in mind I have been a contractor for 30 yrs, so I know what I'm talking about, quality of workmanship, pride of job well done is not in Prestige's vocabulary. Carl is in my option a scam artist that is more concerned with quantity over quality Our meeting about them repairing the bullnose mouldings was as such " take me to court" well Carl see you in court! If you want to see Prestige's custom work by all means feel free to contact me any time, so you can see what you are in for dealing with such a reputable company such as Prestige

Fantastic service and product knowledge from Ryan and his staff, this is why we have been repeat…read morecustomers! Always competitive pricing and great selection, it's nice to deal with a Mom and Pop store. I wanted to share my experience with you, we've stood around and begged for service in a big box store and have been frustrated from the service, Floor it made me feel my time time was valuable too!

Initial visit was good, knowledgeable staff. All fell apart after that. Install was being done by…read moretheir guys. First team arrived, and despite being flooring installers, openly admitted they didn't know how to do stairs, only flat areas. This team also did not complete the transition strips to bathroom and bedrooms, I had to finish their install. After about 6 weeks of my house torn apart, the stair "specialist" showed up. He rolled in sporadically for a couple hours here and there and finished after 2 more weeks. It was rainy out, so I foolishly let him use my garage for cuts, which he left a gigantic mess and did not clean up anything after himself. Fast forward a few months, and every stair is broken, ends are lifting on flat surfaces. The company proceeds to ghost me for a few months, until someone finally responds, sometimes weeks/months between replies. The warranty you get with the floor basically isn't real, it is offered just to make a sale. They blame the issue on anything that won't be the material or installers fault, example being "you must have had something too heavy on it". It's flooring, should be able to handle people walking on it. Had a third party inspector come in and confirm install was done terribly and incorrectly on stairs and that the flooring itself failed on flat surfaces. Reps for the company came out and confirmed that as well to me. Was told "FloorIt would follow up with me", this being sent via text message. Both FloorIt and the company reps have since ghosted. What a waste of money and over 1 year of fighting to get compensated for thousands in failed material and installation. Would never do business with this company again and will actively tell people to avoid them as well.

If you want to be ran around in circles, this is a must go to gem! I booked flooring and paid for,…read more2 months ago, in that time I have had 7 calls from them because my number magically made it onto other people's files. At first this wasn't a problem but then I had to get the estimate redone. Still no problem. But then came the time to put in part of the flooring and I've had non stop issues with them and the contractors pointing fingers and saying how they need to each do it. Came to the point that one contractor had to phone this place to figure out what is going on. This contractor was then told that the second part, the part I had to add on later, onto the estimat, was non existence. Also they never return calls, plus when someone else offers to help over the phone meh they can't do anything because you're not their client!! This place is a joke. Last time I deal with them. Let's hope we get to the finished result

We just had Rob Andal in this morning to install our carpet and I am writing to pass along some…read morevery positive feedback regarding his workmanship. He did an excellent job completing it with great care and with no damage to the freshly painted trim and walls and absolutely no mess left behind. What really stood out however, was how far he went beyond the scope of his work to answer questions we had about other carpet in our home as well as explained options for handling doorway trim. His professionalism, knowledge and willingness to help were truly appreciated.