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    JW Auto Care

    4.5 (125 reviews)
    Closed Closed

    Services - JW Auto Care

    Auto diagnosis or inspection

    Auto maintenance

    Oil changes

    11 More Services

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    JW Auto Care Photos

    Recommended Reviews - JW Auto Care

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    Reviews With Photos

    Corrosion left on the plugs after they worked on the battery.

    If I could leave 0 stars I would. I had a Kia Soul with 151k miles on it trying to get some work done. They came HIGHLY RECOMMENDED from a long term client of mine. I had my car at a Kia dealership and was quoted $2300 for all the work I needed. I didn't want to put that much money into this older car. I called JW auto care. Told them exactly what my care needed done since the dealership sent me everything. They said they could do the job for $1300 plus a 35% off discount and said the job would be done in 2-4 days max. GREAT. Got my car to them asap. This job turned into $3,900 dollars. No discount. Picked up my car about 9 days later. Drive 8 minutes down the road and my car battery dies in a parking lot with new warning lights on. (They worked on and replaced my battery amongst other things.) I called and texted them to get my car back to them. Manager (Ryan) that I was working with disappears when I come back to the shop and was no where to be found meanwhile I saw him walk in... I didn't know what to do, or how long my car was going to be there... on top of this, another guy at the front (can't remember his name) got rude with me. I asked him if I leave my keys up here with him? He said "Ya I want everyone in the city to leave their keys with me".... Uhhh ok. I Left. Came back a couple days later and had to pay another $250 for another new battery...? It was their mistake?! I will NEVER be back. $4,200 dollars later. They still recommended another $3k in repairs on steering wheel and god knows what else. KBB on my car is in basically perfect condition $3,800. Didn't know but shops are required to tell you when the repairs outweigh the value of the car (never happened). This place is a freaking joke. RUN. I should have listened to the other recent bad reviews. I'm now selling the red Kia to carvana for freaking parts now. STILL had to buy a new car. I learned the freaking hard way. Hopefully you don't.

    Why are they charging me $340 or 2 hours of labor for 20 mins of actually work?  I was ripped off.
    Steve C.

    RIPOFF!! Avoid this mechanic shop!!! They will overcharge on labor and charge you miscellaneous shop fees. In April of 2023, the power seats on my Chevy Suburban were failing. So I searched Yelp and found this shop based off of the five star reviews. I dropped off the vehicle and within a day or so I would told the following: the switch that controls the power seat function was faulty. The employee told he had order a replacement and he said "it will be one hour of labor for the install of the new switch." for one switch/seat. Where I was raised, if someone tells you one hour of labor, it will take one hour of labor. Fast forward: I only had them fix one seat (not both). I paid $468.68. $339.66 for labor and the rest was "parts", tax, etc. Fast forward a few days later: I could afford to pay to fix the second seat so I did it myself. I bought the power seat switch online. I went to install it and it only took me 6 minutes!!!!! No special tools. No calibration. Just take off the old one and plug in the new one. Why did this shop charge me $169.83 for one hour of labor for something that took me 6 minutes to do? Obviously, I was ripped off. Further scrutiny of my invoice receipt showed I was charged another $169.83 for "troubleshooting". Also, the power seat switch they charged me $106.85 for, I paid $22 for online. I am sure the owner will have a clever response to this. Maybe he will say "we charge based on a labor guide and predetermined rate" for different types of fixes. Here is my response: don't take money from hard working people. At the end of the day, charge customers a fair price for fair work. I work two jobs and am trying to provide for my family. Mr. Welker, stop overcharging your customers on labor, and parts markup and miscellaneous "shop" fees that I didn't authorize.

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    3 years ago

    Always great and trustworthy service! my go-to guys for everything from routine maintenance to sudden emergencies.

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    2 years ago

    Great family business and fair. The customer service is awesome. I would definitely be bringing my cars back.

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    Business owner information

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    Johnny W.

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    Business owner information

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    Johnny W.

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    Page 1 of 4

    Ask the Community - JW Auto Care

    Do you have anyone who specializes in Honda repair/maintenance?

    Good morning Kiki. Thank you for taking the time for looking us up on Yelp and thinking of JW Auto Care for your repair & maintenance needs. We have ASE certified Technicians certified in all areas of repair & maintenance. We do not necessarily… Read more

    Do they sell used tires?

    Good morning Melissa and thank you for looking us up on yelp. Unfortunately we do not sell used tires, only new. Please let us know if there's anything else we can help you with. Thank you again.

    View All 3 Questions

    Review Highlights - JW Auto Care

    The communication and patience I received from Johnny through multiple phone calls was great!

    Mentioned in 20 reviews

    Read more highlights

    JW Auto Care - autorepair - Updated June 2026

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