We would be remiss not to bring attention to and recommend, without hesitation, the JW Marriott Madrid. Our five-night stay during the Grand Opening was exceptional at every level! The excitement and pride of being part of the opening were evident from the moment we checked in until we checked out! The entire staff exceeded the distinguished customer care that we have enjoyed and valued throughout our 37-year relationship with Marriott.
We chose this hotel because most major attractions are within walking distance. Our junior suite was impeccable, yet cozy and comfortable with a spacious balcony, modern climate-conscience features, and luxurious touches. Excited by the many delicious menu items, we opted to eat every meal at the hotel! The vast array of breakfast options, including made-to-order eggs, boiled perfectly to our personal preference, provided a wonderful start to our day. Michelin-quality farm fresh, beautifully presented delicious food and drinks, included vegetarian options and zero-alcohol drinks. Kudos to the owners--an accomplished sommelier, a master chef and a respected executive--for the passionate dedication and collaboration we witnessed!
The team of attentive, charming personalities maintained a professional, positive and caring disposition while providing timely, efficient, and responsive services. Effective communication skills in diverse languages and willingness to share knowledge of Madrid and other regions of Spain were appreciated by us and relied upon by international guests. After every outing, Saymond, Bernardo, Antonio, Jaoa, Lydia, Alex and others warmed our hearts with their genuinely joyful greeting upon our return. Alex, Ricardo, Fernando, Paloma, Ernesto, Anxo, Angel Luis, Arturo, Ronny, Paola and others made our dining experience especially enjoyable. Their camaraderie contributed to the welcoming ambiance.
The JW Marriott Madrid is an exceptional hotel, staffed by exceptional people who made our first visit to Madrid truly special, happy and memorable! read more