A huge thanks to Leslie Jenson and her efficient team! I've refinanced for the last time with an awesome rate making my retirement so much sweeter! This was so smooth and easy compared to Better.com They actually read through what you've uploaded so you don't have to keep repeating the same actions. Stressed me out, especially when they said I was collecting Social Security and showed the amount (I wasn't!) and that I should upload that document. Okay, I actually freaked. Who's document was this? ...and why is it mixed with mine? Yikes! So effortless by comparison, and so fast time blurred...was it really just 11 days??? Thanks Leslie, Arshia! Happy Holidays to both of you and Have an awesome new year! I know I will... read more

Scamming with letter offering 4.99% 30yrs mortgage rates. They should stop sending such letters, whoever replying to all reviews here that that didn't do it but some marketing firm is doing it is also lie, who would hire marketing firm to lie so big unless notice is to just collect customer data & phone number. read more

I received a letter clearly advertising to refinance my home with a jumbo mortgage to a very attractive ARM rate. I reached out and after providing all of my information, I was told that they do not currently offer ARM rates. Shameless false advertising! I received a weak apology, blaming pandemic - and yet you mailed me this letter last week in May of 2021. Aren't there laws against this sort of thing? read more

I received a offer letter from this company to refinance my property, after given some information to the representative he asked if I'm already on the process of refinance and what this lender is offering me,that way they don't waste my time and their time. What a way to do business ... They the once they look for me and when have the client they don't take care of them. read more

After several disappointing experiences with loan companies, we received a mailer from JWH Finance, with an offer that seemed almost too good to be true. Skeptical as we were by that point, we almost tossed it. Fortunately for us, we took a moment to check the company's reviews online, on several platforms. Those reviews were so unanimously and unequivocally strong that I reached out, connecting with Boris Kayhan. Boris impressed me immediately as both highly intelligent and a real person. By that I mean, he came across as genuine and straightforward, as well as pleasant and personable, a rarity in this industry. In addition to being highly knowledgeable, he also had an excellent sense of humor, which made talking with him enjoyable. Other loan companies had changed their tune midstream, suddenly unable to keep the promises they made initially, leaving us high and dry. Boris, in contrast, was steady as a rock, from start to finish. JWH Finance closed on our loan (a refi) in just three weeks! Every promise was kept. No changes were sprung on us. And they didn't give me a hard time just because I was self-employed. All other members of the team we interfaced with were great, too, including the pipeline manager at JWH (shout out to Fabian!) and the underwriter at UWM (way to go, Jennifer!). Boris's communication was amazing. He always responded promptly to emails and phone calls. He always had time to speak with me, patiently, like an old friend who had our best interests at heart, rather than a salesman. I feel a little guilty about all the time we caused him to devote to a couple of relatively minor issues but Boris was always forgiving and understanding of our concerns. Since we closed escrow and recorded yesterday, I've already recommended Boris to others. If you have the chance to do your loan with JWH Finance, based on our experience, it would be folly to pass up on the opportunity. read more

I got a soliciting mail from them and decided to apply online to refinance my condo. I provided ALL information they asked including ALL details: payments, taxes, insurance, assets, income, social security number, etc. Everything! Other lenders after receiving all that information send you a "loan estimate" when you can see clearly all closing costs and all details. But that didn't happen with Leslie Jenson I was assigned to work with. She sent me some misleading "good looking estimates". I asked for a "Loan estimate", but she keep asking me to send her all documents, required for the loan!? After I've done that and reminded her to send me "Loan estimates" - she kept asking questions and didn't send me what I asked. It took a few days to get a "loan estimate" (yes it was a weekend, but since she works on weekends - it counts, right?)! When I said that I am not going to wait for another day - I got a loan estimate! I was not surprised to see total closing costs almost 2x times higher than what she told me in the email. When I pointed that her loan estimate closing costs do not match email closing costs, she pretended that she doesn't understand what I am talking about. Is it miscommunication or misleading technique to attract customers? You decide! read more

Bobby Mir is the consummate professional. I used him last year to replace a 1.9% 5 year ARM that was expiring. Bobby was fast and had all the correct answers when contacted. I own multiple homes and have dealt with dozens of lenders over the decades, so I know what is important and what is fluff. This year, with the falling rates, I chose to refi with JWH again and this time, pull some cash out to do some things. Bobby was able to get the loan into escrow, fast, even though I was out of the country for almost a month. As happens these days, lots of things can delay and disrupt the lending process. In this case, the loan servicer was merging and wanted to change the payment method, the title company had the wrong ownership on the escrow docs and the appraiser screwed up by not listing rooms and features of the house accurately. Each time, Bobby was quickly able to work through the mess left by these incompetents when I contacted him. The refi with a cash out ended up saving me about $500/month. His source of the loan paid for the entire cost of closing: Appraisal, Title, Escrow, etc, etc, etc, It is good to have someone like Bobby Mir "watching your financial back". read more

JWH Financial handily beat the three other rates I was considering with other lenders. I shop around - vigorously and shamelessly. JWH gave me the lowest rate I could find, and they certainly executed the quickest refi, with the least hassle, I've ever experienced. Amazingly, it took only two weeks this time, and they didn't constantly ping me for extra or missing docs! Costs are transparent, communication was effective and they made me feel like a priority every step of the way. Mark Bourbeau, Josh Wood, Boris Kayhan, and Bobby Mir were all a distinct pleasure to work with. I can confidently recommend each of them, without reservation. The JWH team was helpful, patient, knowledgeable and friendly throughout the funding process and they took their time to ensure I understood all my options - and, most importantly - all the costs associated with my loan. I am not an easy person to work with, as I'm inherently distrustful in financial matters, I often require meticulous clarification, and I ask many, many questions. The JWH Financial team answered them all with grace and composure, and I truly felt that they cared about providing me with the best, lowest-cost solution for my family. I will definitely work with them again in the future and will present them as my preferred lender to family and friends. The glowing reviews immediately made me incredulous, but Boris and his team made me a believer as each phase of the loan progressed. They're amazing! You won't regret working with them. Thanks, JWH Financial!! read more

Very knowledgeable, and friendly during the process. Call you back Apon request. Worked very efficiently on closing your loan as so as possible. Highly recommend for future services. They made my refinance smooth, better than expected' Thank you read more

Boris Kayhan is AMAZING, ABSOLUTELY AWESOME!!! I worked with Boris Kayhan for the second time to refinance my mortgage. We were about to finalize the closing but something unfortunate happened that I had to leave for emergency for a while. Boris Kayhan is honest, straight forward, very kind and friendly!!! He really cares about his customers!!!. I requested to change the terms and amount of loan multiple times, he kindly and patiently updated my loan application without any hesitation. I will recommend him to anyone who is interested to refinance their mortgage or applying for a loan. You will not regret. He is one of the BEST! read more

John didn't skip a beat. From the moment I called him to inquire about his rates, he made me feel like it was a priority to help me meet my goals. Professional, urgent, and extremely helpful. He was always available when I needed him. My loan just closed and I couldn't be happier with the services provided!! Thank you John!! read more

A few years ago, I refinanced my mortgage with JWH Finance and John Sheetz (broker). Everything was pretty straightforward; they followed the rules as any others. Except they never mentioned or informed me that United Wholesale Mortgage (lender) was not a bank. As a result, today I cannot negotiate a lower rate, and I have had to restart the process again. You cannot renegotiate your loan with an institution that is not a bank. So, I reached FWH Finance to lower my interest rate and, it took me some tricks and a few months before reconnecting with JWH Finance. They never returned my calls. And finally, when they reached me back, refinancing had just been a nightmare. They asked me for the wrong information. For instance, they asked for IRS form 1120, US Corp Income Tax Return, but I am either on w2 or 1099. I was amazed by the lack of professionalism this time. NO follow up and I am still waiting for the result of the case I opened. I will say that they do not care about customers and if your case requires some work. For instance, they do not understand what to do when you are on 1099. Also, as a customer, they never reached out to tell me that I could benefit from a lower interest rate for my mortgage. Their strategy is to look for one-time customers, get their commission, and that is it. Their goal is to complete as many transactions as they can. Per my experience, I do not recommend working with JWH Finance, or you may be trapped in some bad situation. read more

Amazingly fast refinancing! We inquired about refinancing around the first of December 2017. Bobby Mir answered our initial call and from the very beginning, he was polite, professional, kept promises, and answered our questions quickly. We wanted to consolidate two loans and some credit card debt. Bobby was very knowledgeable about all the different loans that we might qualify for and he made sure that the loan he recommended for us was the one that saved us the most money. Everything was handled over the phone and/or via email. We signed authorizations via DocuSign online and once the final paper work was completed, a Notary Public came to our home. We never had to go anywhere. Whenever we had questions, Bobby would respond almost immediately to our inquiry. We even received answers from him after working hours on a Friday evening. We were VERY impressed and VERY pleased with every step of the process. I was a bank manager for 20 years and we NEVER had loans go through as fast as this one did with JWH Financial. I always took pride in the customer service that we gave at my branch office and Bobby and his team did not disappoint me. He met and exceeded all my customer service expectations. From start to finish, we closed our loan in about two weeks. Loans were paid off and funds disbursed with 100% accuracy. I would highly recommend Bobby to anyone looking to refinance or fund a new home loan. It was refreshing to meet someone who took pride in his work, kept promises for return calls, and made the whole loan process as painless as possible. Thank you! read more

We just used Boris' services for our homes. We got introduced to them through a flyer in snail mail. We were first unsure whether to use them, but we came to yelp to look at the other reviews. I did my homework before choosing them -- I reached out to 5 other agents for rates and JWH was the best. Documentation was very simple compared to other banks (matter of a couple of hours vs. days for other banks). Boris was on top of everything: he also dealt with a mismanaging escrow and real estate service. I would definitely use him for all my future mortgage transactions and highly recommend the company. Post transaction, the online mortgage system was really easy to set up. All in all, a very lightweight and a professional service. read more

Boris and his team are awesome! He is my go to guy for financial help! Very personable, quick thinking, and incredibly service oriented! He will get it done if he tells you! You can trust him all the way! read more

Jennifer wood and Ryan Mether were a pleadure to work with! The answered sll of my questions and made the refinancing process very easy! Great group to work with! read more

Too good to be true? Not Jeff, he's the REAL DEAL. Fabulous experience, and he WILL find you the best rates! Jeff is extremely professional. I was so lucky to get him! From the moment we made contact till the closing, he has, and will continue to be ready to help with all matters related to funding your home. He was extremely patient with me, as I had many questions on understanding the process. He is honest and upfront, and not the least bit pushy. Jeff explains things in a manner that a layperson who is not in this profession can understand. He gets backs to you immediately and has an incredible attitude. I truly wish he was in a profession that I used on a regular basis. He's got my business and I will recommend him to anyone looking to purchase or refi a home loan. read more

Ryan and Jade were very helpful and responsive to any questions or concerns I had. The communication was excellent and the whole refi process was quick and smooth. I recommend starting with JWH Financial if you are looking to refinance your mortgage. read more

I worked with Bobby on a home transaction and was very happy with how quickly they were able to move. They had the loan approved and loan documents ready to go well before the seller was ready to close escrow. Their interest rates were competitive and overall is was a great experience. read more

We worked with Mark Bourbeau And just like the others have mentioned, we received a postcard in the mail while we were starting the refi process with our bank and it looked too good to be true. I checked BBB, yelp and Google and they looked legit. I called and Mark answered. He walked us through the whole process. It was so fast and we are now going to save $800 a month in mortgage! Thank you all so much! Still can't believe it! read more

Boris helped us with our refinance. This was the easiest refinance ever! He was professional, honest and kept us informed throughout the process. I'm going to recommend Boris and JWH Financial to all my family and friends. read more

Boris was reliable, honest, and easy to work with. He did what he said he was going to do in the time he said he would do it. Couldn't ask for more! After getting ever-changing quotes from another lender, we decided to get a second opinion. So glad we did. We saved money, and closed our refinance quickly. read more

It's all true. Upon closing my speedy, painless, cashout refi with them, I was reminded by Boris in one of our last email exchanges of my initial contact to him (which btw I believe was a Saturday night at 10pm, to which I got a real reply within 10 min) in which after reading their too good to be true reviews I remarked in my email to him "either it's the truth or you guys have a lot of friends..." (lots more reviews on google too). Turns out it's simply all true, and in turn I'm sure they've made a lot of friends. If you've ever gone through the painstaking process of trying to refinance and for whatever reason didn't make it to the finish line, you probably got the feeling along the way that you and the lender were on opposite teams in a tug of war always nitpicking and asking way too may irrelevant questions, while you give all you possibly can of yourself only to have it fly off the rails in the end. Well, these guys are different bc they are on your team. They want to make this work for you and hold your hand through the process. I had just spent over a month trying to increase my measly unused heloc limit with bofa for a small increase amount and it got so tedious and painful that I bailed. They wore me out and I thought I was just going to have to wait till I sold it to see any of my equity. After all, I had banked with bofa for 20 years, they had all my history- so if they couldn't pull it together, then who could?? Boris could. He ended up only using HALF of my income to qualify to get DOUBLE the approval amount that bofa was killing themselves to give me. Bottomline - Do it. It was a pleasant painless process that was completed in a few short weeks and my money is now cozy in my account waiting for its next investment. Boris was super quick to get back via email and he seems pretty normal too - not like a robot behind a computer. I also asked a million (likely annoying) questions along the way, but never felt like I was driving him nuts. In fact he somehow made me feel like I was smart for asking the right questions. read more

Boris was exceptional in all ways from beginning to end. I've never worked with a more responsive and attentive broker. Our rate is now better than any bank offered and we closed in record time. I have already recommended Boris to friends and family. read more

I'm considered to be a successful doctor and a businessman by many people and I have known JWH for well over a decade now and can honestly say that the degree of dedication and integrity of this firm is outstanding. I have been helped in many occasions by the professionalism and knowledge of the firm and believe that I couldn't have done it without them! Wish I had met them earlier in life. By the way, with a modest credit score, I refinanced my house to a remarkable fixed rate of 2.5%! And saved hundreds of thousands over the length of the loan. I don't know how he did it! read more

We found Boris at JWH Financial via an online referral and after reading his very positive reviews. Boris stood out from the crowd because of his transparency. He puts the achievable rates/options on the table, front and square. He is extremely experienced, addressing our concerns and attending to every step and detail. He runs a very responsive, smooth, worry-free, and fast loan process from start to close. We appreciate his integrity, professionalism, and, of course, the incredible rate! Thank you Boris! read more

Boris provided an exceptional level of service and was straight forward, honest, and proactive throughout the process. Hope to do business with him again in the future. read more