K P Evans installed a new hot water boiler and replacement water pumps at my rental flat. The amount invoiced was massively over the quote and the work proved to have been performed negligently. (The compression pipes to the boiler were not properly tightened and leaked causing damage.) When I contacted K P Evans they refused to acknowledge this fact nor accept any responsibility. Despite being a long standing customer I received absolutely zero customer service. Eventually, I had to sue them in the small claims court where I was awarded the full amount of compensation for the damage plus costs. read more