I have been coming here with my family that lives in Goiânia the past 5 years. Every time I am on a vacation we always go to Kabanas and I always request for the Russian manager because he is amazing and speaks English/Russian/Ukranian/Portuguese! Anyways, I went on the 1st of July with my family. And he was not there, there was another manager there that night. Everything was going well until we asked for one last round of beer (saideira a Brazilian tradition of last round). Our server brought the check and told us he couldn't bring us one last round, he said he tried but the manager didn't want to allow, we asked to speak with the manager and he was very rude and unprofessional, I have never meet a manager in Brasil this rude before and so unprofessional! My father in law was very upset because the whole family are clients at this specific location inside of the Flamboyant Shopping ever since this restaurant was opened. Most of the employees know us and treat us like family. And we never had problem there before. The manager told in our face that he doesn't want people like us there, he told us we could bring our bottle of whiskey home so we don't have to come back, just because we told him he was very rude and unprofessional. Even the employees were shocked with the managers behavior, zero knowledge of how to handle a situation in a friendly manner terrible customer service and he should not be a manager at such a high quality top restaurant. Some of the employees who know my husband and his family came to him to apologize for the managers behavior and told us he has been the worst manager so far. This by far was the worst experience we ever had in Brasil. All of this just because we asked if we could have one last round of beer for my father in law and Husband who drink there all the time. And the manager stated no in a very rude way and did not apologize basically kicking us out! I am so upset and flabbergasted that last day of my vacation was ruined by his attitude! For that reason I will write everywhere I can about this horrible experience. read more