Such amazing service! We were able to purchase a handful of…read morescrubs and have them all embroidered in under 3 hours. Wish customer service was like this in NYC.

There service is unbelievable. I was surprised to find out that they will embroider anything even…read moreif it was purchased elsewhere. They also have school uniform tops that my daughter loves.

I use their services regularly and they have always met or exceeded my expectations. Even with the…read moreneed for a tight turn around time at times, they have met my needs.

Dropped off my clothes on a Tuesday and said I needed them back on Friday, which shouldn't be a…read moreproblem. At least that's what they said. Called after noon on Friday, not there yet. Stopped by the store (Old Forge location) around 3:30 and they were closed. Posted hours say they're open til 6. At 8AM the next morning they told me they'd call the main location and call me back. They never did, and only answered my repeated return call when I used another number. Ultimately I had to drive to their main location to get my stuff. When I let them know their Old Forge store was closed (at least) three hours early the day before, I was told "he has another job to go to". Pathetic.

Let's be real--no one wakes up excited to deal with a house full of stuff that needs to go. But if…read moreyou have to do it, you're gonna want the Junken Monkeys crew on your team. After my brother passed away, I had a house full of ahem let's call it a robust collection of things that needed to be cleared out so I could begin sorting through the rest. Since I haven't lived in Scranton for over 20 years, I turned to a realtor friend for recommendations, and without hesitation, they said, "Call Junken Monkeys." Best. Advice. Ever. I reached out, got upfront pricing, and had a truck at the house the very next day. The team called me in the morning to confirm, showed up on time, and got to work like a well-oiled machine. They were quick, professional, and, pleasant while hauling away decades' worth of "treasures" that had definitely overstayed their welcome. But here's where they really went above and beyond: I needed not one, not two, but THREE trips in the same week. Every single time I called, they answered the phone (rare these days) and bent over backwards to get a truck out ASAP. By the third trip, I was calling at 11 AM hoping for a miracle, and Gavin and his crew showed up two hours later. TWO. HOURS. LATER. That's superhero-level response time. Shoutout to Brian, Daryl, Jacob, and Gavin, plus the entire crew who did all the heavy lifting (literally). You guys made a tough job easy, and I'll absolutely be calling you again when I'm ready to tackle round two.

Please avoid Junken Monkeys for junk removal. Nothing can replace what was lost, or the stress…read moreadded during an already traumatic time with my mom's sudden death. But if this helps even one person avoid what we went through, it's worth sharing. My boyfriend and I had to clean out my mom's apartment. To ease my stress, he called Junken Monkeys for next-day removal. We were quoted $750, we were told to expect a crew between 2-4pm, and asked them to please text before arrival so we could let them into the locked building and locked apartment and escort them so that we could show them what to take, as well as grab two bags of sentimental keepsakes (some of which my mom had saved since my childhood for my future children) and confidential documents that we left to the side as well as some plants that they were not meant to take. There was very little communication. At 3:41pm, after asking for an update, my boyfriend was told by an employee that he "wasn't sure" when someone would get there and that another crew might come. We were understanding and stayed patient. We then spoke with Gavin and we were told, "I'm pretty sure someone already completed the job." Shocked, we went upstairs into the apartment to find everything gone--except a litter box. The owner, Brian, called us and admitted this was a massive mistake, apologized, and said his employees broke company policy by entering without authorization or the heads up that we asked for twice. He promised we wouldn't be charged. He sounded genuine, empathetic, and for a moment, we felt grateful that he took accountability and showed integrity. Despite being upset that these things were gone forever, I still felt that maybe this was all a sign from my mom to try to help us make her traumatic death as uncomplicated and stress-free as possible. This feeling was short-lived. The next day, Brian texted claiming they had "found" my mom's belongings, that we can pick them up at the warehouse, and that we "deserve a discount for our inconvenience" - $490 instead of $750. We pushed back about the price especially being 2.5 hours away with full--time jobs. He then threatened "to take us to the local magistrate" and stated "if you think the local magistrate is going to give a shit about some kid from Philly who lost a few things, you're out of your mind" among other disrespectful things. Wanting to avoid more stress, my boyfriend paid the $490 immediately and asked for the address of the warehouse to come on Tuesday. To make matters worse, after we had already paid and settled things, Brian sent my boyfriend another threatening late-night text just a few days later on Sunday after 10pm with a screenshot of someone else's poor Google review, accusing us of writing it. This text was sent while I was picking out an urn for my mom. Not the greatest timing! He wrote: "We have decided to get the rest of our money. We are going to magistrate Paul Ware on Monday which is tomorrow. See both of you there, we won't be bullied. We will be leaving reviews of you with the corporations you work at. It's social media, we all use it. See you in court within 30 days." I called him, told him my name, that I am the woman who just lost her mother, and that we did not even have time to be writing any Google reviews since we were in the middle of planning a funeral, and that I was confused why we were still being harassed when we already paid him & had plans to pick up my mom's belongings. Brian then stated "see you in 30 days," hung up, and blocked his number. When he drove 2.5 hours to pick up my mom's belongings the following Tuesday, as planned, they were not there. Associates claimed bags had been stolen outside the warehouse the night before and told him to call Gavin "to make things right," who had by then blocked his number too. In the end, many of my mom's sentimental items are gone forever, and we were manipulated and harassed by this company during one of the hardest weeks of my life. Complete lack of professionalism and empathy from the owner himself and I am still disgusted to this day.

They went above and beyond to help me at the last minute…read more They were extremely polite and were quick I will DEFINITELY be using them again in the future !!!

Very responsive and accommodating to our needs. Thank you! I'm thrilled to be able to work with a…read moreteam of dedicated professionals. Can't wait till moving day. Thank you for walking me step by step on how to prepare so moving day goes smoothly.

DO NOT take any clothing or anything of value to Summit Cleaners near Gerrity's in Clarks Summit or…read moretheir main cleaners, the former Dempsey Cleaners in Dunmore!! I took a new sweater there (only worn twice) to be cleaned, it came back with hair all over it and a blue spot on the top of the sleeve that wasn't there when I took it in. I took it back and when I picked it up, my sweater was destroyed. Not only was the stain still there but because Summit Cleaners scrubbed the spot with some kind of solvent the area feels hard and the fibers are now stretched causing the sleeve to be 2 inches longer than the other sleeve. I immediately took the sweater back to Summit Cleaners and the women at the counter agreed with me that the sweater was ruined. She took my information and said the owner, Peter Patel, would call me in the morning. Of course, he did not and I had to track him down. After describing the situation and sending him pictures he told me that they do not take any responsibility for items that are brought in to be cleaned. "You bring them in at your own risk", was what he said. He refuses to do anything about my destroyed sweater!!

Very friendly staff. They do an excellent job here! Would highly recommend!!!! My coat has…read morenever looked better.