I work with Austin. He is wonderful knowledgeable and friendly. He makes my PT appts "enjoyable."…read moreI really like that he always has me doing something different so I don't get bored! I love his creativity with exercises. He really knows his stuff!

Shalom! I'm writing this "Review" from the perspective of a Board Certified Physician and Physical…read moreTherapy Patient. I would never have been able to recovery from, what seems like, countless physical ailments without the help of exceptional Physical Therapists. Patients often ask for my recommendation, "Where do I go Dr. Rock, so that I can get better?" - I always say, it's not the location - Its always the Physical Therapist. Dr. Katie Edwards, the owner/operator of Fight Back Performance & Recovery only has top Physical Therapists working for her. Everyone who works at this location is enthusiastic, positive and focused on ensuring exceptional, compassionate and safe patient care. This isn't your typical "Cookie Cutter" / Sterile Franchise Style Physical Therapy location. These Physical Therapist are not watching the clock and going through the motions. Every patient is uniquely viewed and a customized treatment plan is mapped out. Physical Therapists at this facility don't practice out of a "Cook Book" for lack of better words. Therapists are exceptional, personable, compassionate and caring. All of Katie's Therapists are knowledgeable and highly experienced. Front Staff (Conner & Tatiana) are incredible efficient, kind, understanding and always go the extra mile to accommodate and work around my demanding schedule. This office truly caters to "Working Folks" who are out there - in the real world. I'm asking myself, why am I writing this review? Everyone with any degree of sensibility is going to read this and take my appointments. LOL - Oh well! This is truly a "Concierge Physical Therapy Practice" that focuses on 1 on 1 - Exceptional / High Quality / Old School - Manual Physical Therapy. I am grateful for getting the opportunity to be treated and cared for by Dr. Brandon Kovash & Dr. Jordan Spennato. You will not find therapist more compassionate, open-minded, non-judgmental and skilled in the City of Charlotte. I am currently blessed & fortunate to be treated by Dr. Austin Williams. Austin's unique approach to viewing patients, like myself, from a Bio-Psycho-Social-Mechanical perspective truly has set him apart from other Physical Therapists that I have interacted both professional and personally. Austin's, practice of Physical Therapy is truly on a higher level. Austin is incredibly experienced and has worked with patients with various physical abilities and limitations. This is obvious, in that he has completed additional specialized fellowship training and has a considerable experience working with patients struggling with the effects of surgical wounds and chronic conditions. I am incredible grateful for Dr. Katie Edwards, who single-handedly was instrumental in correctly diagnosing a longstanding physical issue affecting my quality of life. For over a year, I had not been appropriately examined and Physician Colleague Specialists only wanted to offer me unnecessary procedures and treatments. Katie is incredibly knowledgeable and connected with local Charlotte Physicians, Surgeons and Physical Medicine Specialists; She has a tremendously robust referral base. Katie and Austin won't give you a junk referral, for lack of better words. I have been to other Physical Therapy/Occupational Therapy centers in Charlotte; This facility truly stands apart. To whomever is reading this, please don't take up my regular scheduled early evening appointments. They accept many insurance plans; which is critical. These guys are also First Responder and Veteran Friendly. This operation has my highest recommendation. Centrally located nearby the "Big Boys" - Atrium/Novant - Trauma Centers; - Plenty of Parking; - The Office is Handicapped accessible, clean and very comfortable. They have a wide array of well-maintained equipment and plenty of room to move around. You don't feel rushed or crowded. Grade: A+

I sought Dr. Lisa's services after a car accident. She quickly scheduled my appointment to get me…read morestarted in treatment. Dr. Lisa was thorough in her evaluation as she asked about multiple areas outside of my physical presentation that might be impacting my body. She followed up swiftly in coordinating my services with others. I would see Dr. Lisa in the future if the need arises.

From the owner: At Healthy Phit we specialize in treating orthopedic and neurological damage in patients from…read moreinfancy to the elderly. We help people get back to their lives...running, swimming, caring for children after pregnancy, playing with their grandkids or just moving around their homes independently. Our mission is to restore optimal health and wellness. In addition to physical therapy, we help clients transition to healthy eating and regular exercise as a part of our wellness programs. We also offer speaking engagements, wellness workshop facilitation and small group mobile fitness classes.

I was car accident & needed physical therapy to workout my neck & shoulders. Loved my experience…read morehere & I didn't want to leave.l after my sessions. Even though my accident happened about 2 months before I started visiting Benchmark & the pain wasn't as consistent, I didn't realize how tight my muscles were in the affected areas! Clean space. Friendly staff members. Small location but I've never felt overwhelmed with other people being around. They schedule just enough people so you feel the intimacy of your sessions.

Come to BenchMark for all of your physical therapy needs, they will not disappoint you! Emily and…read moreMiranda are amazing physical therapists. I had never been to PT prior to BenchMark and the staff here made me feel very comfortable. The ladies here are very knowledgeable and they really took the time to explain/show to me how different exercises strengthened my sprained ankle. It was an eye opening experience to learn about why my foot had weakened after a year into the sprain. After that an app was provided to help assist in doing exercises at home. The booking process was seamless thanks to Alicia, their front desk coordinator! She's very sweet as well. Thank you BenchMark team for all that you do!!!

first of all my PT. is Chase, though I can , I WONT write a book, in the shorttime ive been in…read moreout patient therapy, let me just say this young lady is truly. cut above, shes patient, kind, positive & knowledgable!!! I actually look forward to going to her therapy sessions because under her guidance, i know that Im going to see improvement!

The staff has always been so friendly and the pediatric doctor (dr lofton) in the botox clinic is…read moresuch a wonderful woman, she is thoughtful and caring. and I love the way she talks to my son during his treatments. This is a place that cares about the person themselves, not as a patient! They realize you are there for treatment but want to make sure that you are comfortable, you understand everything involved and want to make sure that all your needs are met. And make themselves available afterwards if you need anything. I am so glad they are taking care of my special boy

Prepare to be well-cared for! I called with an overuse injury from running. April at the front desk…read moreis fantastic! She is SO lovely and helpful, Cay will take great care of you. Thoughtful assessment, thorough treatment, and very empathetic. Rachel is a dry-needling boss and will get you back in the road. All in all, great care team and wonderful care!!

From the owner: Physical Therapy, Myofascial Release, Medical Therapeutic Yogaread more

PT service was very on point and got me feeling better quickly. Highly recommend this Amazing…read morephysical therapist service.

I went for PT for an injured shoulder. Roughly 50% of my visits were spent with a nurse (not with…read morethe therapist I was paying for). I was told it would likely take 6 visits to be back to normal and after 10 visits, I changed to a better firm. The 1 star is because my last visit was less than. 10 minutes, but charge for a visit and multiple exercises. When I complained, I was basically called a liar.

Performed a beautiful work on my neck including hardware and fusion with minimally invasive surgery.read more

Back surgery after receiving a Epidural a few months back. Legs barely worked still in recoveryread more

I have been coming here for many years and it is the best place. Michael is my go to person but I…read morehave seen others as well. They're all very knowledgeable and do an incredible job. As a runner I always feels so great afterwards. It is a very welcoming and comfortable atmosphere. I highly recommend coming here for your massages.

Adrienne is extremely talented and thorough. I found her after experiencing a very painful…read moreimpingement in my shoulder, which she was able to help significantly improve in relatively short order. I've had the opportunity to work with a variety of massage therapists over the years, and Adrienne is absolutely top notch. There is a reason why her schedule is very full, she is excellent!

Spa Bliss is already a gem: easy parking, super convenient location, and a quiet, private vibe that…read morelets your shoulders drop the minute you walk in. But let's be honest: the real magic is Tina. I've been to spas all over the world, from luxury resorts to hidden little sanctuaries, and when my muscles are in full rebellion with those deep, stubborn tension knots, nobody compares to Tina. She doesn't just massage; she assesses. You can feel her mapping out every line of tension. Every pressure point is intentional, every movement strategic. The woman has magical hands and the expertise to back it up. If you need someone who actually knows what they're doing, not generic strokes, but real skill that gets at the source, Tina is the one. I won't see anyone else in Charlotte.

Not relaxing at all and located in a foul-smelling office building with bright overhead lighting…read more Not a spa experience at all, but for the same price point. I wasn't asked about the pressure throughout the entire massage, but I was randomly wincing and recoiling at the pain. I could not relax, let go, or drift off. I wouldn't come back here. When I expressed how the face massage wasn't what I expected less than 5 minutes in, I was still charged full price for this service. There were also multiple points throughout the massage where the masseuse was hands off, and not massaging my body to grab lotion or whatever else, instead of keeping supplies handy. I'm saddened that this has been one of my worst "spa" experiences to date.