They are Almost impossible to even contact! Customer service is NON EXISTENT! Every phone number…read morelisted , that does ring is hooked up to an answering machine, stating that no one is available.

Positively the worst service on earth. I've tried to get two $500 life insurance policies processed…read moresince my mother's death in January. I have submitted 7 times and each time they say they didn't receive. As expected, nothing less than criminal behavior from a life insurance company. Won't return phone calls and expect you to wait on hold for hours on end. Sent multiple email and no response. There are better life insurance companies out the people. Do yourself a favor and use one of those.

Great company and on the ball! Communication is superb! I would easily recommend this company and…read moreits employees!

Sam is very knowledgeable and helpful with life insurance. He will take the time to understand…read morewhat is the best option for your needs.

Updating my review to say that I've really enjoyed working with Gary and his team. I highly…read morerecommend them to anyone. Unfortunately, State Farm has chosen not to renew my homeowners insurance policy, despite Gary's appeal. I really appreciate all that they did for me throughout the years!

Gary Raths office is fantastic! Always a quick response to any questions, as well as knowledgeable,…read morefriendly and professional staff.

Don't even bother if they want your medical records rather than a blood test…read more First of, they will literally be incapable of getting them by themselves and after making you wait for MONTHS will ask you to get them and send it to them. Then when I did, they took my own CONCERNS I told the doctor as facts eventhough there was nothing that proved my concerns were valid and I was never actually diagnosed with anything to deny a policy. Don't waste precious months of your time with this company unless they just want a blood test. Go with AAA instead for similar prices anyway

Have had a policy for the previous 10 years. Expires in 45 days. Not once has the company reached…read moreout to renew. I've call their "customer service" (800-866-9933) twice. The people that answer the phone are of no help and would rather not be there. I asked to be transferred to someone that could help me renew and was dropped. I'll be moving my policy to another company!

In a world where customer service no longer exists, Kevin and Donna treat us as family. I know no…read morematter when I call, or for what reason, I, and my family are always treated with kindness, respect and a gratitude for my business. We at times get calls from other companies offering a lower rate, but the old adage, "You get what you pay for" rings true. We will never leave them. Comfort in knowing they have our best interest at heart, is priceless!

This agent gets it!!!! He listens to your concerns, wants, and needs, then makes a recommendation…read morethat's best for you! In just a short time, he really helped educate me on what my insurance was supposed to do, what it doesn't do, and how to best protect my family and property!! I like that he was upfront and honest with me. If you live in Alabama, you owe it to yourself to give him a call.

By far Dylan had been amazing!! I truly appreciate everything he has helped me out with on my…read morepolicy!! He had gone ABOVE & BEYOND THE CALL OF DUTY! It's nice to know people still care. Also the receptionist here is superb!! She is the sweetest!!

I shopped for 3 days for a quote after buying my new car. Finally, I was given Alyssa's number…read more When I called she immediately congratulated me on my new car and got to work on my quote. With me being so young I knew it wouldn't be cheap but the quote she gave was over 100$ less than any other company! When I arrived at her office she was extremely professional and the staff there was friendly as well. I also received a goodie bag before I left! (I LOVE GOODIES) If you're looking for insurance call Alyssa first and save your self some time!!! Thank you again!!!