Terrible 'customer service'. Order was not delivered, no response from chat or WhatsApp helpline,…read moreonly AI is ready to talk to you, no actions... I've tried 7 times to get assistance, agents (Vipul, Krisista, Hiten, Sushma, Paras, Megha and unnamed other) just close conversations.

Disgraceful disgusting company. Ordered a dress online. Couldn't fit it over my head and return…read moreit ASAP! They sent it back to me and said it was not in good return condition? What!? I didn't even wear it. I called customer service to complain. They were suppose to call me back for a 2nd review. By this time they sent it back to me. I called 2 weeks after and they decided without even seeing the product new with tags, they declined a refund? WTF!!!! Called again to speak to a supervisor and again no call 2 weeks later nothing! They obviously do not care about their customers. Disgusted and disappointed!! I will never ever buy anything from this company again and post this experience everywhere I can.

This Primark store was formerly a branch of Allders. It covers three floors and it very spacious…read more The ground floor has womens clothing and accessories, the first floor has childrens wear and womens lingerie and the second floor has menswear, homewares and womens shoes. There is also a customer services department for refunds and queries. It is an extremely busy store but nevertheless there are ample checkouts and the staff deal very efficiently with the queues so the wait is never too long. There is an excellent range of products and the store seems to be kept reasonably tidy compared to the smaller branches.

As Primark's go this is one of the better ones, but it's still like a glorified jumble sale most of…read morethe time. I can't understand why Primark seems to attract the kind of customers (not all of them of course) that will just drop stuff on the floor and not pick it up leaving clothes everywhere for the poor staff to run around after. Good disabled access with disabled changing rooms and specialist low pay point and lifts as well as escalators. Cheap and cheerful and just outside next door there is a plaque to commemorate the fact that it was the birth place of H G Wells.

what a gem on our High Street! great to see such a lovely…read moreboutique in Beckenham. Fantastic clothes and accessories! Staff are really lovely and helpful as well. You have to visit!

It is a fantastic, unusual boutique, the quality of clothes and handbags is excellent and the staff…read moreare to be commended. I love going there on a Saturday, even if it is to just browse.

Had an email stating refund has been processed nearly a month ago. We just get automated email…read morereplies and there is no functioning telephone number No money has been refunded yet and no response from Wallace . Just beware people.

I'll admit, I used to really dislike Wallis. I thought their clothing was boring, a bit too…read moregrown-up looking for me and a bit stuffy. However, maybe their style has changed a bit lately or maybe I've been doing some growing up, because when I've bothered going into this shop in the last year I've actually started noticing a lot more items that I actually like and could see myself wearing. What clinched it for me was when I was struggling to find a dress to wear to a wedding this past March and I found a style (and price) that suited me perfectly in Wallis. I was thrilled to bits as it was the first dress I felt happy enough to own since MY wedding! Most of the clothing in here is probably best for office wear, but as I work in an office this is appropriate and I will probably be shopping here quite often from now on.