Ordered a curry last night with my partner, paid by card over the phone & our order was delivered in a timely fashion. When we opened our takeaway bag we realised that an item was missing so we called to ask them about it, they advised we hadnt ordered it or paid for it, therefore we were not getting it.
We checked the menu and added up the cost of what we had ordered, and it turns out we had paid for the item. My partner called them back to question this & they advised again we hadnt paid for the item, but had infact paid £1.50 for paying by card over the phone, something they did not advise my partner when he paid the £23 for our take away.
They advised my partner they did not need to tell us this on the phone as the menu states it in tiny writing at the bottom of the last page.
All in all curry was ok nothing to write home about, but it was the service that was above the bar of terrible.
I certainly wont be using them again, as Brighton & Hove offer far superior Indian take aways than this! read more