I am currently waiting to get someone on the phone. I have been waiting for 20+ minutes. This is my…read morethird attempt today to reach someone at the office after receiving a call from them saying that the doctor would like to reschedule my appointment to a later date and to please call them back.
Some would tell me to reschedule the appointment online, but as far as I understand it, first-time patients need to call to make an appointment. Okay. And here I am, waiting on hold. 25 minutes and counting. Fantastic.
Edit: It has been 35 minutes. Still holding.
Edit 2: After 45 minutes of holding and waiting to speak to someone, I got hung up on. I called back immediately and got the message that it is now outside of their phone hours and to call back during regular business hours.
This is maddening. Is this what I have to look forward to with socialized healthcare???
Edit 3: Finally got a hold of someone the next day and upped the original 2-star rating to 3 stars because everyone on the phone was super nice and friendly. Goes a long way when having to see the doctor for stuff.