Experience with Karl's Furniture in Dublin
Hello, I want to share with you my personal experience with Karl's Furniture shop located in Dublin. I loved the choice of sofas that they have in the shop. So decided to buy one, I placed my order on 05.11.2011 and they told me that they will try to deliver this before Christmas, but cannot promise. But normally they would deliver within 8 weeks. They never called, so in mid January 2012 I decided to give them a ring to find out where is my new sofa. They promised to give me call back, which never happen. So after few days I called them again and again... and again. So at this stage I experienced very bad customer service. On Staurday 21.01.2011 (after 11 weeks of waiting) they called me and said that sofa never arrived and they don't know why. So I just went there to cancel order and get deposit back.
I already bought a lot of furnitures in shops around Dublin and this experience was the worst one.
Please note, that I'm only sharing my own opinion of their service.
Thanks,
Aleksander read more