Wow... why 5 stars? Because they earned it. When you become accustomed to mediocrity and indifference in trades, and professionals, it's like extra dessert when you hire a pro and they deliver. Katrina and her team have educated my for several years with her Friday morning radio program. After listening to the no nonsense approach to realty, I called to arrange for Katrina to discuss listing my house. Several other realtors came by, for due diligence on my part. The others made big promises and no path to get there, or treated me like a noob and tried to low ball an offer for their investors. Katrina and her team convinced me to work hard and spend wisely. I hired her to guide me and guide she did. (What to update and where to let things be). My investment into the items she recommended gave me about a 300% return vs. listing as-is. In the end, my above asking offer was processed smoothly and closed on time, without drama. There are loads of examples of why she met my highly set expectations, but the overall treatment you get is beyond business. Katrina and her team are just nice people, and treat you like family. Highly recommended! Yes, I'm a paying client, no, I'm not a cousin. read more

I had a very smooth purchase experience working with Katrina and her team. Over the years, they also helped me find wonderful tenants and managed everything seamlessly. They know the area extremely well and have a strong local network for all kinds of services, which made the entire process easy and stress-free. Katrina and her team are responsive, knowledgeable, professional, and genuinely helpful. I highly recommend them to anyone looking for reliable real estate professionals. read more

Katrina is our go to realtor for the past 5 years. She's the only one I would trust presenting offers and negotiating. She knows all the ins and outs and is a true expert in her field! She has a great team supporting her while she's out in the field with clients. Another great transaction! read more

Katrina and her team did a wonderful job again with helping us find and relocate to our new home. We have used her as our realtor. Multiple times over the year and never disappoints. Would highly recommend her and her team to anyone looking to buy or sell a home. read more

The movers recommended by this agent damaged my property and refused to repair or replace the items. The Better Business Bureau was advised of the claim. These same movers were referred to me 4 years later when I was planning a move. Lack of understanding regarding the customer-seller. read more

The professionalism and care that Katrina and her team take when working with her is above and beyond! If you want to work with an agent who is knowledgeable about the Tampa Bay market and thorough with each detail (that quite frankly I cannot be bothered with because of my lack of patience, ha!), then she is the Realtor for you. All of our questions were answered promptly and even when I feel like I am a bother, Katrina handled each inquiry and concern as if I was an old time friend. In a sea of Realtors, Katrina stands out head and shoulders above the rest. If there is EVER a problem or anything that I was challenged with, it just took a phone call and in some instances a text message and there was a sense of wanting to really help us feel 100% comfortable with a huge transaction. Thank you so much Katrina Madewell and team!!! I appreciate you and highly recommend you! read more

Katrina and her team were EXCEPTIONAL, they went above and beyond my expectations.  My goal was to get a house and I found the perfect one with their help! Katrina and her team work like a well oiled machine. The whole team was very responsive and extremely helpful throughout this process.  This whole experience has been a learning curve for me, moving from MN to FL, and I have felt comfortable knowing Katrina and Jenn would be at the home when I couldn't be.  They went above and beyond for me, from picking me up from the airport to being at the home for the inspection and work being done while I was out of state.  Every interaction I had along the way was great! There is  not one thing that I would change about my entire experience. I would recommend them to everyone out there who is looking to purchase or sell a home! read more

Katrina is the best! Excellent communication and very professional. She was always there for me when I first bought a house and made the whole experience less stressful. Please give her a call if you're looking to buy or sell! read more

Katrina and her team are great. We got offers on our home in just 2 days! Between her staging team, photographer and her ladies in the office you always feel like someone is available to help you. So happy we chose Katrina to sell our home! read more

****UNPROFESSIONAL AGENT** I want to preface this review by stating that we have several properties and have never had an issue like this with ANY agent. We were the buyers and represented by a reputable agent of 30years. Our agent worked so diligently to make this a smooth and timely transaction. I'm uncertain if Ms. Madewell is aware of how poorly she has handled the representation of this sellers home. I hope for the sake of buyers/sellers/agents alike that they take a moment to read this review and our experience beforehand. From the very beginning... the communication has been nil to none, unreturned calls/texts, dishonest excuses, documents never signed or returned, procrastinated on every aspect, relied on her staff to handle extremely important details an experienced agent should have overseen. On the closing date, we come to the home to conduct our walk-through. The lockbox was gone and we could not enter. The sellers furniture was still in the home! Our agent tried to contact her several times to no avail. Her staff stated that she was busy hosting her talk show! Really, Ms. Madewell? Such disrepect. So she finally calls our agent back 1 hour later and states we can keep the old furniture if we would like. No thank you, we would like for you to do what the contract states. Our movers are paid by the hour and were on their way. She had several people who were not professional movers in the home, trying to hurry and remove the old furniture from each room. I was sincerely concerned and could only think about the spread of Coronavirus, I mean who are these people? Then she goes on to tell this story of how her client has Cancer. Why would she divulge such personal information to excuse herself? Our movers arrive and she drives back and begins yelling at them. I couldn't believe it! She states that she never received the funds from the title company. Our agent stated they were waiting until the house was cleared and we could enter! It was just sent before she arrived, started screaming threatening to call the sheriff? This was her mistake, not ours or our agent's. I was shocked. I have NEVER in my life met an individual so deeply, emotionally unstable and ravaged with hate...enough to yell in front of the neighbors in the middle of our new community. The funds were obviously there the moment she checked her phone and scrambled to save face and leave. From all of the people who witnessed her behavior, all agreed she seemed very disturbed or inebriated in some way. She may have provided acceptable service for previous clients, but Ms. Madewell definitely has some serious personal issues affecting her now. I am certain she will respond with "this a fake review" excuse or place blame on others. Trust in this...it is real review Ms. Madewell. I hope you have taken something from this experience and that is ...It's not about your ego, talk show or facade that matters to clients, but the contents of your morality, professional aptitude and especially your emotional stability. read more

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I interviewed many agents and I'm extremely thankful I chose the best! Katrina and her team where always available and made this stressful time a breeze!!! I would highly recommend katrina to anyone who I is buying or selling their home! Do your self a favour and call katrina today!! read more

In interviewing agents to sell our house, we were looking for someone who is knowledgeable and responsive; and that's exactly what we got with Katrina and her team! Katrina and her team were friendly, punctual, extremely responsive, and always professional. During our very first meeting, Katrina got to know us as individuals and was genuinely interested in helping us meet our goals. It was evident that we weren't just numbers to Katrina and her team. Katrina gave us sound guidance and said that if we followed her advice, selling our house would be easy. And, she was absolutely right! We followed her advice to the letter and are very happy to say our house sold in less than 72 hours! The process was very smooth and, quite frankly, a much better experience than anticipated. read more

I expected that Katrina and her team would show me properties and guide me through the process, they did help me through every step of the way. They were just phenomenal to work with and dedicated to their profession in finding me the right home. Their attention to detail was second to none. I have nothing but good things to say about Katrina and her team. If I were to describe my experience with them it was like visiting family in another country, they met me with open arms took care of everything and me just like family. read more

We were talking about moving to FL for a few years, and my wife was never quite ready. We make a request with Dave Ramsey's office and Katrina was my 1st interview and my only interview because of the conversation that we had. She heard me clearly on what we were looking for here. They answered many questions along the way with buying (and the process of selling in TN) and helped me for 2 solid days in person to find the right house when we came down. They took off so much stress off of us. We felt like you had our back and put our mind at ease. This move would not have happened without Katrina and her team. Last we had issues with permits and she made sure the seller fixed that too! read more

My expectations going into the transaction was to be efficient and have the least work as possible and clear communication. My experience with their team was very great, very helpful; I was happy and not stressed and had overall a great experience. I would tell others that I definitely recommend and tell them they were official, quick and hard working to get the job done and get the most money as possible, everyone should work with them! My high point when working with them were they were so hands on and took action quick, amazed by it; from staging, showing, offers and closing is quick, I'm not in the state at this moment but they're still communicating great with me and they're still getting it finished. There was no low point with them. I wouldn't change anything about my experience with them, they made everything so easy. One word to sum up my experience has to be efficient and amazing. They have great contacts like roofers, they were done quick! I definitely feel they earned and exceeded the 5 stars, they earned them by making the process so easy, hassle free also most important everyone was communicating great with me. read more

I am a real estate attorney in Tampa and my wife works for the Courts. In my practice, I regularly refer clients to Katrina Madewell and her team, but I finally got the opportunity to enlist her services around May of 2019 to assist in the search for a new house. She found us a great house in a well-known historic neighborhood in St Pete. This house was a short sale and needed extensive repairs. The short sale process can be, and in this case was grueling. Luckily, I had experience with short sales representing clients in my law practice, and moreover had experience working with them and Katrina in the past. The entire process took about 6 months (mostly because of the seller's bank). But Katrina's service was spectacular over those 6 months. She was always keeping us informed and made multiple trips to the property so that we can go through with various inspectors and family members and make sure we were well advised as to what repairs we would need to make. Katrina is easily accessible and has extensive experience. She has excellent information to make the entire home buying process smooth, and plenty of referrals ranging from security to contractors to inspectors. Without the help and responsiveness of Katrina and Team Madewell, this would not have been nearly as pleasant of an experience as it turned out to be. Once the renovations are completed, we are certain we will love our new home! read more

Katrina helped me and my wife find our first home! The helpfullness, professionalism, and personal touch we received from Team Madewell is certainly top notch. Katrina seemed to always have time to talk no matter the time. I appreciated her patience in the time it took my wife and I to figure out what kind of house we wanted and what location. Katrina was always happy to take as to a wide range of houses while we figured out our tastes. When it comes time to close and sign, Katrina was able to negotiate seller contribution to a new AC unit for the home. That was certainly a huge help! The kind and friendly interactions we had with the team cause me to see them as good friends. Our first buying experience was such an exciting and fun experience thanks to them. read more

Katrina and her team were awesome! I live out of state and she did all the leg work. I gave her an extreme challenge with the condition and location of the property and she never batted and eye. She got me more money than I was expecting and almost sold the property too fast if that's a thing. Would definitely do business again if the situation presented itself. Will recommend read more

Katrina is knowledgeable and knows her community! I highly recommend her to anyone with real estate needs. She knows not only the real estate component, as well as the financing component, which makes her the best in the business. Thank you for helping us obtain our lifetime home, where we can finally begin life with our children! read more

10 stars. Katrina, Darshana, and her whole team earned more than 5 stars! 1st we were with another agent for MONTHS that pushed us into an offer with offerpad, where we were getting 25k LESS than Katrina and her team got us! We needed them to sell our home quickly because we were building another home and were under pressure for time. From the 1st day we met, I LOVED the confidence that Katrina expressed that they would sell our home. The know how, the way they reset up my home, the photography, all of it was awesome. We have been telling all of our friends about them. I would never contact anyone else to sell my home! They have a great team, professional, answered all of our questions quickly and we felt they were there for us the whole time. These gals are the ROCKSTARS of real estate! Awesome experience. read more

My expectations going into the transaction I didn't have any but I was nervous, they quickly made it really easy. My experience with their team went wonderful, I would have not wanted anybody else to help me. I would tell others they make the process a lot more simple than it is. The high point of my experience was finalizing closing, actually closing for something I want. A low point would be when I put first my bid in but they assured I would find something I really would like and did. I wouldn't change anything about this experience. One word or metaphor to some of my experience would have to be simplicity, everyone tells me about horror stories but I didn't have to go through anything bad. I definitely feel they deserved the five star review because they exceeded all of my expectations, especially hearing all the horror stories my expectations weren't high but they exceeded all of them. read more

I whole heartedly believe that "a man is only as good as his word". I'm a bit ole fashion when it comes to customer service as well. When you hire a Real Estate Agent, you rely on their knowledge, expertise, and integrity to see you through the process... especially as a first time home buyer. I'll be honest, my experience with Ms. Madewell and her team wasn't anything I ever thought buying a house for the first time would be like, but what I've learned through the process is that Ms. Madewell is someone you can count on. read more

Selling a house should always be this easy. Charles Rutenberg Realty, and specifically Katrina Madewell and Echo Orta helped my wife and I through our first selling experience, and we could not be more pleased. From day one I felt like we had a pro on our team. Katrina was both extremely professional and extremely personable at the same time. We felt like part of the family, but that it was a family of hard working, high octane, house selling machines. We live in a different state than the house we were selling, and I thought that would make the process complicated and tedious. But Katrina and Echo made it easy with e-signing options, video conferences and phone or text messaging. If Katrina was busy with another client, Echo never failed to pick up the phone to respond to questions or to set my mind at ease. Most importantly, they sold our house quickly and for more than we expected it to bring. If you are looking for a realtor in the Tampa Bay market, look no further. Call Katrina, and your house is as good as sold. read more