This shuttle company goes above and beyond! I contacted a few other shuttle and taxi companies in…read moreKauia to get ride from our hotel to the airport at 4 am for our 6 am flight. Almost all of them either said they're not available (im guessing on island time, it's not required to wake up early) or they charge ridiculous amount with one company even charging us $ 260 for a 15 min , 6.2 mile trip! This company was the only one that offered to take us and even used the meter! It was just right that our driver Miriam, who by the way was the nicest and kindest, get a good tip for going above and beyond. Thank you Cesar and Miriam for saving the day and helping us get to our flight on time and stress free! When in Kauia, theyre the taxi company to go to as they are honest and reliable!

Ceasar saved us BIG TIME!! We had checked out of our time share, turned in our rental car and our…read morered eye on Thanksgiving night was cancelled!! We were told if we left the airport we would be locked out of the airport for the night!! Ceasar came to our rescue!! He is a wonderful, kind and very personal man!! He has won our business!! Thank you Ceasar for saving me and my family!! Heidi

Great service and value. Easy to call and schedule a…read moresame-day ride. Staff were professional and friendly.

Unfortunately they don't deal with health insurances. For two mile ride he charged altogether…read more$107. Plus the driver needs to put up more of a friendlier or cheerful face. He looks like he hates his job, to me. I spoke to him in my language (Tagalog) but he didn't seem to care about it. He spoke back to me but not much in conversing. This is what turns customers away. You don't feel welcomed at all. It's just a job. I I've met much better drivers on the island who transfers handicapped patients with cheerful attitudes. It makes the ride more enjoyable. I would've given a 5 stars, but, I just didn't feel that good vibe. For that I had to give it only 2.5stars. It could've gone better but it didn't.

Would highly recommend this transportation service. It was easy to book and communicate with the…read morecompany. As well as very punctual for my patient's appointment. I look forward to continuing to ask for their services.

From the owner: Locally owned and operated, RLJ Non-Emergency Medical Transportation provides safe and reliable…read moretransportation services to those who need a little extra care. We speak English, Tagalog, and are dedicated to providing exceptional service to our clients. We answer our phones 7 days a week, and we are here when you need us. Expect nothing but the best from our company, as we treat our clients with kindness, respect, and compassion. We are committed to exceeding expectations and providing a higher level of quality and care. We accept ambulatory, wheelchair, and gurney riders. Available Monday to Saturday, 4am to 10pm, and Sunday, 6am to 4pm, we can get you to and from various appointments, grocery shopping, medication pick up, errands, senior activities, and much more. Additionally, we can bring you home safely from doctors' appointments and after discharge from a hospital. Our drivers are CPR and First Aid Certified, and we are committed to providing safe and reliable transportation services.

If you are looking for dependable accessible taxi service in Honolulu Waikiki, I highly recommend…read moreFlash Shuttle. Our hotel referred us and we could not be happier with the service.. We booked in advance for transportation from the airport to our hotel and back with Lori, the owner. She was extremely friendly and punctual, and we had a lovely conversation both upon arrival and en route to departure. The vehicle was a mini-van with a rear-entry ramp. Lori expertly rolled me into the position and locked my chair in to place. We would definitely call Lori again upon our return.

So I've had the privilege of using Flash's ADA van services for persons with special transportation…read moreneeds. The Flash Staff is very professional and is extremely diligent with promptness. They have state of the art equipment to address your medical transport needs. Most importantly they pride themselves on safety. I wouldn't use any other service. Mahalo to Kalua and the crew!

Reliable, punctual, and very professional. Danny is courteous and attentive, and clearly…read moreunderstands the needs of elderly passengers. Vehicle is clean and well-maintained, and safety is always a priority. This service makes transportation stress-free for both seniors and people who to disabilities.

Normally, we handle our mom's doctor visits ourselves, but as she's become more frail, transferring…read moreher to and from the car has become increasingly difficult. For her recent procedure, especially with her recovering from anesthesia, we decided to use KM Transport - and we're so glad we did! We needed a last-minute ride, and Danny called me back promptly. He took down all the necessary information, sent an estimate via text, and confirmed the pick-up for the following day. Danny arrived on time, ensured Mom and her wheelchair were safely secured in his clean, comfortable minivan, and made the ride smooth. He was not only a careful driver but also kept the ride pleasant with friendly conversation. When her procedure was delayed, Danny was flexible with the schedule and maintained clear communication. Even with heavy traffic on the way back, the trip was stress-free. Once we arrived home, he made sure to wheel Mom into the living room to get her settled comfortably. He also accepts credit cards, which made the process even more convenient. I highly recommend KM Transport for anyone in need of reliable, non-emergency medical transportation.

In the month of November 2024 thru JUNE 12, 2025 my insurance assigned me with A'ALA Transporrt…read morebefore A'ALA Transport I was with 4 or 5 different Transport company 1 a big name company which I will not expose with the others did not fulfill the contract . The promise 1) Customer Service 2) on time pick up to Appointments 3) Safety 4) not returning calls or answering when appointment is done sometimes waiting up to an hour and a1/2 . And when picked up they are mean spirited . I'm speaking on real life services that I've received from these companies that's Very Alarming! Yet they are still allowed to do Business. On November 2024 I was signed on with A'ALA Transportation KALEO is who always had Great Customer Service when confirming all appointments.He always got out of his Van and made it appoint to literally strap the seat belt on me and made sure I was okay ! I have prayed for a Transportation Company like this to be treated like a human and feel they care about the elderly. KALEO passes withTen Stars ! I also had Zero problems with calling to be picked up . He was ALWAYS kind and reassuring this company went over and beyond in Customer Service and True Concern for there customers is my experience . Thank you KALEO forGreat CUSTOMER SERVICE God BLESS YOU Mahalo Brenda

Please do not use this company Had Monday-Friday scheduled…read morepick up then all of a sudden received a text going on Vacation for 1 week. Later 1 week turned into 2 weeks. No notification at all and was left scrambling trying to find another company Very unprofessional and will leave you stranded without warning

Unfortunately their business practices are hurtful to the community. Services rendered are subpar…read moreand the rates are reasonable; at the end of the day its just who you want to work with to arrange your loved ones care. Will you find integrity and reliability here? Not likely.

Beware of the Management of this company!! I would not recommend any Kupuna or Disabled person to…read moreuse this company. Zero compassion. I asked for her supervisor or the owner's name and was told she speaks to somebody in Arizona and doesn't know?? She argues and threats. Poor representation of what they advertise.