Kaze is the best! if you're in the Northpark/ Preston Hollow neighborhood go check them out! They're a family owned business and all the employees work so hard!! Tip good and make sure to enjoy the food and drinks they're amazing! read more

This place is the dive bar of hibachi grills. Nearly everything about this place is mediocre and even sloppy and it's really hard to see any owner or even a manager running the place. I had read the Yelp reviews and had pretty low expectations going in, but was in a pinch and wanted a bowl of udon on my way home which was nearby. I ate on a Wednesday night and sat at the bar. I was welcomed to a very smoky environment (hibachi grill smoke). The dishwasher machine is visible when sitting at the bar and they had loose dishwashing trays and a bag of baking soda out underneath the glasses also visible. What!? I've never seen that at a restaurant. Many of the hibachi tables were full and there were maybe three non-hibachi tables seated. There was one other solo diner at the bar and was no one at the sushi bar. I ordered a bowl of shrimp udon and some edamame. The edamame came out within a few minutes, and the udon came out not long after the bar waitress was friendly. That was a plus. The udon was pretty bland and the edamame were quite salty (saltiest I've ever had). My bill was $24 ($15 for udon; $5 for edamame), pretty pricy given the quality of food and experience. I also had an automatic 15% gratuity added (1-2 people; 18% for 3+ people) for my sitting at the bar. What on earth. I would've probably tipped that or more but I'm not sure what kind of place it is that charges an automatic gratuity for non-hibachi customers. Overall, I have no plans to return. This was a completely underwhelming experience. The whole place felt very rundown. read more

This is the most despicable excuse of a restaurant I've ever had the displeasure of dining at. My life is worse for having spent hours here. To start, our reservation for a large party (around ~12 people) was at 7:00pm. We all sat there in the back, waiting and waiting and waiting, until the hibachi experience started over an hour and a half later. If they are understaffed, they should not be accepting this many reservations. We initially all ordered waters, which took over an hour to come out. Every time we would go to the bar to order a cocktail (since our server was MIA for most of the night), they would refuse to give us water because "it was coming". Our server had no issue pressuring our table to order sake bombs though, and those came out quickly as they were pretty pricey. I ordered a cocktail that never said it was frozen, but came out filled with little ice pellets that took up most of the glass. I ordered veggie tempura and was charged the same amount as the veggie + shrimp one even though it came with one piece less. My sushi roll came out with no chopsticks, no soy sauce, and I ended up having to eat it with a fork. It was dry and disgusting. My friend's sushi somehow came out 45 minutes later, even though we ordered it at the same time. After letting them know I was vegetarian, they brought out some unidentifiable soup and after managing to flag someone down to ask if it was vegetarian, they told me "probably not". No one seemed to know what was in it, or why I was brought it after explicitly stating my dietary instructions. During the hibachi experience, all the fun tricks that other tables got were missing. It was lazy, sloppy, and our table felt like an afterthought. Keep in mind this reservation was to celebrate our friend's birthday, and due to the 1.5 hours we had to wait for our hibachi chef, the rest of the evening festivities were messed up. The icing on the cake was having to auto tip 20% for the worst service and worst dining experience of my life. I don't say this lightly, but Kaze needs to close down. What a despicable excuse for a restaurant. I can only warn you against visiting - you will regret it. read more

Kaze - Horrible cocktail - Japanese Near Me - Dallas, Texas

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Our appetizers and entrees were wonderful but the mochi was hard and dry. We brought it to the attention of the server who brought the manager to our table. We had eaten two bites of the six pieces ordered and the manager was only willing to give us half off of the mochii he said because the server had already brought it to our table. How would we know before we tried it that it was inedible? The check came and 18% gratuity had already been added for our party of 4, which is most unusual. We usually tip at least 20% to any bill, but tonight our sweet server was on the losing end, only receiving the 15% they automatically added, because of their poor business. practices. Bad form, Kaze! read more

I have not been since my birthday a few years ago! The remodel of Kaze is absolutely wonderful. This was another celebration of a friend's birthday. So glad we came. The atmosphere is simple amazing. No to loud, even though they have karaoke available for all you singers. Jose and the whole wait staff was so attentive and just awesome. Everyone should and experience Kaze. When the food is cooked right in front of you you know what you're getting. The shrimp were fresh and my friends enjoy their steak, lobster and chicken. They enjoyed their meals. I will come back and do the sushi. read more

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This was my first time visiting, and it will definitely be my last. I was served raw chicken, which is a serious health hazard and completely unacceptable. When we brought it to the staff's attention, the situation was handled very poorly. Instead of taking accountability, management was dismissive and escalated the situation. During the interaction, the general manager became aggressive, and I was physically assaulted, which is completely unacceptable under any circumstance. Rather than resolving the issue professionally, the situation turned into a confrontation and the police were called. No customer should ever have to deal with unsafe food, disrespect, and physical aggression in one visit. Very disturbing experience. read more

I used to order from here for my mother amd she loved it. She is no longer here so I have not thought about them since they closed due to a fire. However, they recently reopened so, my friend and I decided to venture over to see. The restaurant looks very nicely done. They have a bar section, a booth section and a table section. We opted for booth. My friend ordered chirashi and I ordered some vegetarian rolls. Server asked what we wanted to drink and he offered water or hot tea so we both ordered hot tea. Food was good and I would have given 4 stars except that, when we got the bill, they charged for the hot tea and added an auto.ativ gratuity of 18%. First of all, tea is always gratis at a Japanese restaurant. I have NEVER paid for tea. And an automatic gratuity? I have no freedom to select my tip? This tipping is getting out of control in the US. No one gets tipped in Japan. Customer service is just second nature. It rubbed ME the wrong way completely. I doubt I will go back here or to any restaurant which dictates what I should tip. Don't we have enough dictating right now in this country? Ugh. Totally disappointing when I had such high hopes. read more

First time going and my experience could have been much better. Other places are very tentative and try to explain or even sell you their plates. This place did the very minimum. The chicken plates are ok but what really affected my experience was the service. The waiter that attended us (a family of 3) tried charging 18% gratuity when I had read from the start we would be charged 15% if we had been 4+ then the 18% would have been correct. Well, when I brought it up I was told that I was incorrect. My response then was well the information on the menu should be corrected and so then it was quickly removed from bill as they use hand held pos systems. Whenever I received the copy of my bill I was able to verify as it stated clearly on the bottom how many people get charged what percentage and I was correct. The mayor issue was how I was dismissed and being told I was wrong. Other small things where some udon noodles that I ordered come in soup not stir fry like I've had in other places and maybe that was my mistake for not asking or maybe I missed it on the menu can't recall now but I did ask if there was an option to stir frying once my plate came and I was simply told they came in soup so I did not eat them at all and never was it acknowledged why they had not been eaten. Also, never got my gyoza which I could have asked for but since the food did come out quickly I assumed the order hadn't been placed so I wasn't going to bring it up but when I got the bill and saw it on there is when i stated we hadn't gotten them and all that was said was "right", but at least those were removed from bill. read more

The food is absolutely delicious and fresh. Very high quality ingredients and a menu with a big variety of items. Service was excellent and our waiters were making sure we were well taken care of. The restaurant is very nice and clean. Definitely felt like we were in Japan. read more

Serviceable hibachi on upper Greenville. This place can get PACKED on weekdays right around 630 but it's pretty empty by 8pm. The service is why I docked it a star but the food is tasty. The hosts and wait staff did not seem very hospitable at all. They almost seemed a little annoyed to be taking care of you but may have been an off nice for us. The food itself is quite tasty and the chefs do put on a great show. Our kids loved the fire display and we liked that they have a children's menu as well. The food can get pricey (chicken is a little over $20 and steak can easily get over $40). If you get apps and drinks you are looking at a hefty check. We had a group of 7 and that was enough to get us a private table which was super nice. All the food was delicious and they do a good job of making sure you get what you ordered and steaks cooked to the temps you wanted. Pro tip: get a lot of the yum yum sauce! Super delicious. read more

Kaze - Japanese Near Me - Dallas, Texas

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Bad experience food was good but adding your own tip before paying the bill is crazy!!! read more

Kaze - They automatically tip they self before paying for the bill and I don't think that's right don't come here ! - Japanese Near Me - Dallas, Texas

Amazing service lychee martini do good fried rice is amazing , sushi is good , lady Linda roll is good everything is so good read more

Kaze - Japanese Near Me - Dallas, Texas

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The actual location is a bit run down in a quiet neighborhood -very outdated. Upon entrance we were greeted and seated immediately. Our orders were taken immediately. The host was really nice and the person doing the hibachi part was awesome! It was a really great show and he was good at making the kids laugh. The food was sssoooo good! I loved everything i got -spring rolls and an avocado roll. I will definitely come back in the future! read more

Kaze - Side salad - Japanese Near Me - Dallas, Texas

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We had a great lunch here recently. The fried gyoza was a great starter. The rolls (spicy salmon, yellowtail and shrimp tempura) were great. The service was excellent and friendly. The place is spacious. We can't wait to come back for hibachi. read more

Kaze - Gyoza - Japanese Near Me - Dallas, Texas

The remodel looks great! I'm glad to see they kept the vibes of the original restaurant. I'll miss the revolving sushi bar but the new layout makes a lot more sense and the service and food is awesome. read more

They have reopened after renovating for a fire they had a while back. Food is good, the service is good, the restaurant is nice. They lose a star only because they automatically tack on a gratuity without telling you. read more

Very disappointed with my visit here, there are other locations that are much better! I'm learning that they're owned by different people. I always go to the mesquite location and love it but this time chose different due to me being nearby. First, I walked in during lunch for a hibachi meal and was met with dismay as I was alone (other locations seat me anyway and service me, also others soon follow to join the table) this wasn't an option. Secondly, prior to receiving my order, a small bug was walking across my table... looks to be a fly, that I had to smush with my napkin but even worse once my food arrived another fly was pestering me and I immediately had to leave. The guests that were seated after me, table wasn't even cleaned and they waited an excess amount of time to place their order. I also had to look around several times for assistance waitress (seems to be poorly understaffed) I couldn't properly enjoy my meal as I spent most of the time looking for assistance. I ordered a combination meal with double fried rice no veggies, I received the veggies and the double rice as they charged me for the second rice ( this is unusual at the other location when I ask to replace my veggies with more rice... there's no issue). And to top it all off, my order was mostly cold when I received it, I say mostly because the rice was kind of warm and the steak as well, kinda warm. The salmon was cold. Not to mention a tip was automatically added to my bill. Worst visit ever! Will not be returning to this location read more

Kaze - Combination hibachi - Japanese Near Me - Dallas, Texas

Popped in without reservations with a party of 2. Thus we had to wait to join a couple of other parties before we were seated at a grill. The wait was over by the bar, but the bar tender was busy and never got our order before we were seated. Our drinks were out quickly and our orders were taken in no time. The grill master was entertaining, if you had never been to one of these type places before. I felt bad as we were enjoying conversations with the other parties and all of us kind of ignored his skills. His flaming onion volcano was pretty skillful as were a few of his knife and spatula tricks. However he really had to work hard to get a rise out of us. His skills were great on the grill and the prepped food was grilled perfectly! Super flavor! I had steak and scallops which was an excellent choice! We did get rushed out the door as there were those with reservation and we were dragging out conversations with our new friends. Tip: make reservation and bring at least 6 ! Plus bring at least one that hasn't seen a flaming onion volcano :) Price was really reasonable! read more

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We just came here for sushi/bento boxes but they also have hibachi stations as well. The lunch specials include miso soup as a starter. The food here is decent. There wasn't anything that blew me away but I generally enjoyed everything that was served to me. The bento boxes come with white or fried rice, 2 California rolls, 1 gyoza and a couple of tempura, an orange + the entree you pick! There's also plenty of sushi rolls to choose from if you'd rather just go for sushi. read more

Kaze - Bento box - Japanese Near Me - Dallas, Texas

$140 for 2 dis hibachi and you Have To Pay tip. I've known this restaurant for nearly 10 years because it's close to my house. I'm certain that this restaurant falls short of a 3-star standard, yet the prices are sky-high, and you're obligated to tip no matter what. There's another issue when you order the Hibachi section; they used to include salad and miso soup, but now they make you choose, which is a cost-cutting measure. I wonder if they're cutting anything from your Hibachi portion because a Hibachi meal, including the tip, can go up to $70. Bad restaurant. read more

Kaze - Japanese Near Me - Dallas, Texas

Food was terrible, tasteless. Even the tea was weak and tasted like water. Portions were scant for the price. Just an FYI they add a minimum of 18% gratuity regardless. Probably because the food and quality of service is so poor they are aware the tips will not be forthcoming otherwise. They also do not tell you ahead of time about this mandatory tip. Basically, you're ripped off as soon as you eat. Will not be going back. Too many other good options elsewhere to spend my hard-earned money at such a poorly run establishment. This place has gone to the sh!tter since Mr. Lee sold it. read more

Service was really good! It was my first time visiting the restaurant and it was a great experience. The food came out better than I was expecting and had a few unique twists on it. I would definitely recommend. read more

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We came in on a Sunday night and there was no wait. Our server Lucas was kind and attentive and came ready to give recommendations. Our dinner was DELIGHTFUL. "Lo Mein" did wonderful with entertaining our party of three and seasoned the food amazingly. I don't think I've ever had hibachi this well seasoned. Amazing. read more

Kaze - Filet mignon and lobster dinner - Japanese Near Me - Dallas, Texas

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Entering the restaurant, it's absolutely beautiful with the pond and greenery out front. Although, the service and food was good, I only have one complaint. There's not as much food on the plate as other hibachi restaurants. I'm not sure the portion size was worth $30, but still tasty. read more

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Honestly, if I knew I'd be paying $70 for one person for Hibachi I would've went somewhere else. I've been coming here for years and I guess from previous reviews there's new management and you get charged for everything. Ordered the chicken and shrimp combo, double rice instead of veggies with the sake sample and my friend also ordered a sake bomb, ny steak and shrimp combo with rice and pasta and the temptation sushi. Ideally, my chicken/shrimp combo should cost $30 plus a drink making it $40ish. The sake bomb on the menu states $11 but on my receipt it was $17 (beer and sake) and then you get charged for double rice when it truly looked the same size as a regular order and she even got charged for making her meal a combo rice/pasta. It was $165 because they also added gratuity. It was 2 of us and at 4:30pm. I've been to multiple hibachi style restaurants in the area and have never paid that much for one person, ever. The only positive I can say about my experience was the cook was fun to work with, other than that, really disappointed in this place. read more

Kaze - Receipt - Japanese Near Me - Dallas, Texas

Food was good, place was clean, service was nice and fast. Definitely a go-to spot for Hibachi especially if you live in the area. If you've never tried hibachi, go get you some affordable hibachi in your backyard. No need to dress up. Come casuals and relaxed. Atmosphere is as good as the vibes. read more

Kaze - Kitchen area - Japanese Near Me - Dallas, Texas

I visited Kaze for their lunch time bento options. The Salmon bento box was good. Very friendly and accommodating staff. I asked for iced green tea and they made it for me. I sat near the sushi bar in a booth. Nice aesthetics throughout the restaurant even in the front with a koi fish pond. read more

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This is so sad. We've been enjoying Kaze for twenty years, since our daughters were in grade school. Now we're about to be grandparents and we were looking forward to another generation having fun with the "fire guy". Unfortunately, the restaurant is under new management and they couldn't be care less about the place. We didn't even get to the table. The hostest was so impolite that my husband asked to speak with the manager. That fell on deaf ears so he asked for the name and phone number of the owner. The manager threatened to call the police if we didn't leave. And the hostess gave us the finger and said "f**k you". I'm not making this up. So sad. There are over 2500 restaurants in DFW. We sure don't need to be treated this way! read more

So many great dishes to choose from! The Hibachi grill and chef is fun and really makes a party! Then the there's the private Karaoke if you want to take your Party there! The Sushi is always fresh and delicious. So much to choose from! The ambiance is first class with large windows looking out to Koi ponds and tropical landscape. We absolutely love this restaurant! Priced well too! read more

Sadly a bad customer service experience. The point of sitting at the hibachi grill is the entertainment .... Well they were not having this tonight...... good only, no shoe, no how do you want your steak cook, nothing .... To make matters worse there was a burnt bug on the grill, the grip had not been properly cleaned. Further to this already mayhem, the table next to us saw a roach crawl out of their meat that had come from the back. At this point we all got up and left. Choose another hibachi grill. read more

Kaze - Japanese Near Me - Dallas, Texas

Food was delicious! I got the chicken hibachi, fried rice (extra $2.50), and edamame. It all came out beautifully and tasted great. All the doors were wide open and the woman at the front desk put on hand sanitizer between me signing the receipt, handing me the bag, and giving me extra sauce. I felt safe ordering from Kaze! Note: their prices have increased from their website read more

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I really love this place! Their menu is super expensive, super easy to park at, and the service is amazing. This place is basically your one stop shop for really good hibachi and pretty good sushi. The price is a reasonably fair as well! We had the shrimp and lobster hibachi and it was super tender, the rice is very soft. The sushi is really good too, I would recommend the avocado bomb. We definitely go here for the sake! They have tons of flavors of sake, and get yourself some green tea ice cream! I can't wait to come back and try more of their menu! Very good service, food comes out fast, Overall a good place to bring your family! read more

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Came here for a birthday dinner. Made reservations in advance and still didn't get sat for 20 minutes. They proceeded to take over an hour to take our order. Got here at 8pm, leaving at 11. Food is not good, salmon is super salty. Service is so rude. Asked 2 weeks in advance if we could do separate checks and they waited until after we ordered to tell us it's all one check. After speaking with multiple people they said it was mis communication and they would do it this "one time". When we called 2 weeks in advance and made our reservation. I wish i could give a negative star. Do not waste your time or money read more

Kaze - A double drink is $30.... Tasted like juice. Will never come again. - Japanese Near Me - Dallas, Texas

The booths were a bit uncomfortable with rips and tears that kept poking me . I decided to try this place since it was closer to me , I originally ALWAYS go to the kaze in Mesquite and never been disappointed. The food here taste bland (fried rice) they lacked egg and flavor. Anyways when it comes to choosing which kaze location to go to I recommend Mesquite read more

So we drove from Austin to Dallas to come eat at this restaurant. Made a reservation in advanced. No call saying the restaurant was closed. I called and a so called manager who says he's also the district manager with no higher up than him and was very unapologetic and sounded like he didn't care. Which really upset me. We spent over $60 I'm Uber fees to get here and he didn't care not one bit. Then the company who's working on the restoration laughed at us because it was closed. I will be calling someone to get this asshole fired. What he did was not right. read more

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Location-wise, the outside looks like a total dump, and there is a strong smell of weed in the parking lot. The inside is much better. Our party of 25 had reservations in the karaoke room since that was the only place they could seat us. Service is SLOW. It took almost an hour before the hibachi chefs came. Salad and miso soup were pretty average in taste. Grilled vegetables were good but small portion. I had the chicken and salmon combo. Prices are pretty high, but granted you're paying for the experience. Our chef was nice and gave everyone tiny portions of extra food that he prepared. The show was cheesy and fun. He didn't do many tricks, but it was entertaining. I would give 3.5 for the food. It was cooked well and had good seasoning. I recommend getting the fried rice. Extra cost, but it was tasty. The karaoke room was fun, but no one really showed us how to use it. There was another large party in the same room so it was kinda awkward to actually use it. They do have a fun gong celebration and ice cream sundae for birthdays, so that was a plus! read more

Kaze - Chicken and salmon combo - Japanese Near Me - Dallas, Texas

This was overall a nice place to eat. We came for a late lunch and ordered from the dinner menu. There were barely any people inside which initially made us skeptical, and the hostess didn't even look up from her phone when I walked in. The manager (?) saw me walk in, walked to the back, then came out a minute later to greet me (lackluster). There were two in my party but since I got there first, I had to wait for my friend to show up before being seated. The general demeanor of most of the staff seemed awkward and possibly annoyed to be there? It was odd. At the hibachi grill, our chef cooked all the food to perfection. The calamari appetizer was tempura-fried which was different, but pleasantly so. The yummy yummy roll was also different but tasted great. I would go back to this place for the food, with the understanding that customer service is somewhat lacking. A 15% tip is automatically included for parties of 1-3, and it's higher for larger parties. read more

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BYOR (Bring Your Own Rice) because when we ate there tonight they were OUT of steamed RICE! When our table ordered their hibachi meals the waitress never mentioned them being out of steamed rice nor did she offer fried rice as a replacement. We only learned of this when meal was delivered with no rice and she mentioned that's why. Waitress also had to be chased down multiple times to bring out appetizers, sides and take away dishes. When leaving the restaurant, the entire front of the house smelled like sewage and also looks very run down. Would not recommend this place to anyone. What kind of Japanese restaurant literally runs out of rice? read more

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We had a table of nine. The food was delicious. The service was top-notch and the atmosphere was so pretty. We will definitely go back.

Awesome fun time Great food! This was our 1st time here at Kaze. The chef was funny and entertaining. The steak was tender and delicious. My family loved the fried rice. Bring your family. The place has 2 Koi ponds and a nice look. They also have 2 karaoke party rooms. read more

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