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    KB Funding

    1.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    9 years ago

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    Capital One Café

    Capital One Café

    (62 reviews)

    I came in for the first time the other day because of MLB Mondays, a program where you get a free…read moredrink on Mondays during mlb season if you sign up. It was so much better than I expected! I expected a small coffee counter and to be pressured into Capital One banking services, neither of which were true. The staff were next-level friendly, and seemed like they genuinely enjoyed being there. They welcomed me when I walked in, and told me about the drink specials and other amenities at the cafe such as reservable spaces (only for capital one cardholders) and events! I got a cherry vanilla iced matcha latte from the spring menu. It was good and the presentation was nice. It was extremely sweet, so I'd get something else if that's not your thing. They told me that the summer menu focuses on blueberry and ube, so I'll definitely have to try that out! It was somewhat crowded, but there was plenty of seating and outlets. This is the perfect place to get a good drink, get some work done, and even get banking errands done if you're a capital one customer. Plus it's right on las Olas, so it's a nice area to walk around or visit other shops. Such a great find!

    My fiancee wanted to stop by here to try their coffee. We weren't expecting much since it's a bank…read more But we couldn't be more wrong. Capital one cafe has surprisingly good flavor coffee. They use a verve brand and it was to our liking. They also offer 50% off if you pay with capital one credit or debit card. They also have some food items and they were pretty decent too. I would recommend this place to more people to try. Yes, we will definitely be back for their coffee again in the near future. Located in las olas, you would think parking will be crazy but it was actually not hard at all.

    Wells Fargo Bank

    Wells Fargo Bank

    (1 review)

    I have been banking with Wells Fargo since 2014 with four different accounts. Never once have I…read moreever had a problem until the last month. March 2nd I deposited my husband's work check through my phone, and it went through of course and then all the sudden April 5th they tried telling me that somebody tried cashing that check that I had already deposited into my account a month prior. After several different phone calls I had several different excuses on why it happened only one of them admitted that it was their fault everybody else made excuses that it was my fault. But if they were to just look in their computer they would notice that I have never had a problem with Wells Fargo. And I know when I deposited that check through my phone that that check was ripped up immediately! So now they took that $483 out of my savings which was all the money I had and now they're telling me that I have to file a claim and wait up to 10 days to get any money back if at all. I even looked through all of my bank summaries and saw that there wete no duplicate entries, that check was not deposited twice into any of my accounts so why in the hell did they have the audacity to take it out of my account anyway even though the check was never cashed to begin with according to them them. It seems like they will do and say whatever they can to make them look good and us look like idiots because that's what they're trying to do to me but I have all of the documents all of the printouts to show that there was no fraudulent activity in my account whatsoever that check was not deposit into my account twice so why did they take it out at all? And most of all why didn't they call me when there was fraudulent activity going on in my account like they normally do? So something's not right with this Bank so needless to say as soon as I get this money back I am changing Banks immediately and I have four accounts with them! I have done absolutely nothing wrong! And it's a good thing that I check my banking everyday or else I would have not noticed that it was negative $483. And all they did was tell me that I have to wait up to 10 days to get any money back.. is that not the worst freaking BS you've ever heard in your life from a bank? And they're a good bank that's why I chose them. Why would they take that money out of my account if it was never even deposited twice now if it was deposited twice & they took it out once that's fine that's okay but it wasn't done there was no second deposit but yet they still took it anyway how can they get away with that? I'm on disability I get one check a month so any money I have is a lot of money no matter how much it is. And of course they act like they are so sorry and they care so much and they value our business and all this other crock of s*** but why would they take that money from me if it wasn't in my account twice and even if it was deposited twice in my account that would have been their mistake anyway that doesn't give them the right to take it all out but that wasn't even the case. And they waited over a month. I don't know about you but within a month I would imagine a bank would have their s*** together and no who's check their cashing what check their cashing where it's from & everything they needed on that account which I have and I offered it to him and they denied it. So they're doing something wrong they screwed up my account they screwed me out of money I have no money to my name now because of their mistake and now they're telling me I have to wait because of their screw up.. so I never had a problem with Wells Fargo before up until now but this is a pretty big mistake and the fact that they're not fixing it immediately is absolutely absurd. Four different f****** stories from four different story. All I know is I just can't wait to get this money back cuz I'm closing all my accounts and I'm switching to another bank because people like me who are on disability and only get paid once a month depend on that money that money is like diamonds and gold to me $10 is a lot to me nevertheless 483.. how could they make such an awful mistake and not fix it immediately and at least admit they're wrong and apologize how hard is that but no they have to make themselves look good and blame the customer that they f***** up instead of them admitting that they f***** up. So for all of you Wells Fargo customers out there who haven't had problems then more power to you but if it you have had problems with Wells Fargo I would recommend changing things immediately because this is a huge mistake. And to top it off I have my account set up to where there are no overdrafts allowed and if an overdraft is tried at all on any of my accounts that I'm to be notified immediately and nobody called me, any other time I got called I got called for a damn $3 Amazon package but yet they won't call me on a 484 dollar check? They know they screwed up! And I don't know what I have to do but all I have is time..

    Citibank - KenAnn building inspired by the Jetsons! 1964 designed by architect F Louis Wolff for Ken Burnstine, pilot and reputed drug smuggler

    Citibank

    (24 reviews)

    I sent the following letter to Citibank corporate about the branch manager here, and thought it…read moremight be useful to post it. To whom it may concern at Citibank corporate, I'm writing to you today in regards to an interaction my partner and I had with one of your branch managers on Friday August 14, 2015. We came into our local branch to open a new joint checking account. We arrived at approximately 4:30pm, with about 30 minutes left before closing. We signed in and waited for our name to be called. It was slightly busy but nothing too crazy for a Friday afternoon. It appeared that there was only one personal banker working at the time, and he was currently helping another party. When the branch manager finally called our name, she asked us to confirm that we wanted to open a new account. Once we said that we were, she alerted us to the fact that the party before us was also opening a new account and that the bank would be closing soon. She said that new account openings can sometimes take up to 45 minutes to one hour. She gave us a choice. She said, "You can either wait for the people before you to finish up, or you can come back another day." Because I work nights and often find it difficult making it to a branch by 4pm, I had no problem waiting, so we decided to go ahead and wait. Once I said we'd just wait, the branch manager appeared a bit surprised. She said, "Really? You want to wait until 7 or 7:30 before they finish up? We are closing in 30 minutes," which I didn't quite understand since it was only 4:30. Nevertheless, I asked if there was anyone else working at the moment that could help us. When she confirmed that there was only one, I just shrugged and said again that we would wait. An exasperated look came across her face. Her body seemed to deflate, she rolled her eyes, and she walked off without a word. Incidentally, the party ahead of us finished up rather quickly and the personal banker on duty at the time took great care of us. We opened our joint account in a timely manner and he was very friendly. However during our meeting the branch manager interrupted us several times, asking him to let customers out, as the door had been locked at 5pm. While I understand that coming into the branch just before closing time on a Friday to open a new account isn't the most convenient time for the bank, I believe it's the bank's responsibility to make the customer feel comfortable and welcome. I have never opened a joint account before, and felt that this small life event was met with an air of unwelcomeness. I understand that the staff have their own personal lives, and that maybe having to stay a little while longer would be a slight personal inconvenience. But to allow one's self to openly reveal that to the client is unprofessional at best. I've been a Citibank client for 11 years now, and have been coming into this particular branch off and on over the past few years. My interactions there have always been met with professionalism and respect until yesterday. Incidentally, this is the first time I had met this particular branch manager. To make sure I was referring to the right person, I found her Linkedin profile. In it she writes of her job at Citibank, "...provides a superior level of customer relations and promotes the sales and service culture..." Frankly, if yesterday's interaction was her example of superior customer relations and the promoting of sales and service, I don't want to catch her on a bad day. I was given a choice to wait or to come back another day. I chose one of the options presented to me. When this choice was met with blatant indignation, I suddenly wasn't so sure I wanted to continue my 11 year relationship with Citibank, or to open a new account at that. Any trained banker must realize that when new accounts are opened, they present the company with an opportunity to start a long lasting relationship with the client. To be greeted like this was a turnoff. Nevertheless, the account was opened and we were satisfied with the level of service we received that day other than from the branch manager.

    Nice location but terrible customer service (6 years ago it was much better). This branch lately…read morehas had bad managers and bankers. Dreadful service! I have been a client of Citibank for over 20 years; I am not lucky lately with bankers (rude and inappropriate talking and questions). Recently I was there, and this female banker of Hispanic origin (Spanish speaker) was nice but suddenly asked an inappropriate question about my recent trip. As a Citi Gold client and a very highly educated man, I found her question very inappropriate. The vibe inside that branch has not been good for the last 6 years. From now on I will try to do my stuff online or call Citibank by phone. I come in and I feel the negative vibe. Bankers and also the manager in this branch are terrible at helping clients. It seems to me they are better helping Spanish speakers and Caribbean clients. I will try to do it by phone and online. I am tired of rudeness. I am tired of impolite bankers! Run from this branch! Customer service lately sucks!

    KB Funding - paydayloans - Updated July 2026

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