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    KC Floorworx

    5.0 (1 review)
    Closed 9:00 am - 6:00 pm

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    10 months ago

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    Big Bob's Flooring Outlet

    Big Bob's Flooring Outlet

    2.8
    (20 reviews)

    Big Bob did an excellent job of replacing the binding on all 4 sides of a 30 year old Persian rug…read more Price of doing this seemed a little high but certainly acceptable considering the finished job. We have postponed having them re- bind due to their high pick up and delivery prices. We are 80+ and unable to get rugs up and back under 2 large desks ourselves. I don't know present policy on whether they are willing to remove rugs from under heavy furniture by delivery is to garage only.

    Here is how they left my kitchen floor. (see pictures) The installer left gaps in four places that…read morestarted to break away from the traffic. Apparently, the box of extra flooring they left us was damaged and they couldn't replace it so we asked how much to replace, and we found out that flooring has been discontinued and no other flooring would fit with the existing floor. They could only find 3 different colors of that brand, and this is what we are left with. One side of this dark floor is higher than the rest of the floor and we have already tripped on it. When I called Chris (the salesperson) back after he told my husband he could no longer help us, he was very condescending. Chris was supposed to bring by some samples for us to look at after quoting us a price of $1200 to get the kitchen floor replaced, and yet again he didn't bother to do that. I would not recommend this place. Go to someone who stands behind their work.

    KC Floorworx - flooring - Updated June 2026

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