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    KC’s Tender Touch Home Care

    5.0 (2 reviews)
    Closed 8:00 am - 4:30 pm

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    1 year ago

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    Kyesha C.

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    1 year ago

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    Kyesha C.

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    3.7(3 reviews)
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    Don't use this service. Poorly trained and lazy CNAs. Very poor management. The VA was awesome to…read moregive my dad twenty hours a week. At first they would fix him breakfast and change his diapers as needed and sit on their butts the rest of the time. I had to ask them to help him brush his teeth everyday. run a vacuumed, or mop the kitchen floor. Thanks to the VA providing awesome physical therapy my dad started getting better. He started to walk. Then their job got harder. They had to get him dressed and out of bed. When they found out my dad was moving at the end of the month, they switched the schedule around and put in a new person. Her first day they showed her how to use the microwave and she left ten minutes later crying and the regular CNA shows up and the training person takes off. The next day she shows back up got the mail which I told her to put back. She didn't like that. She could find the sausage patties. I told her. Breakfast required she use a toaster oven and coffee maker she had never used before. She was lost and and too proud to ask for my help. She started crying and walked out. She was setup to fail due to poor training. Nurse Next Door dumped my dad in favor of other long term clients. They abandoned him and they with out informing the VA stopped coming. They got other clients that were less work, and more convenient. The owner of the company refused to return our phone calls. The VA pays them twice as much as they pay their employees. Their actions made it impossible to get a new company to help my dad his last two weeks before moving. This is called client dumping and could happen too you. Due to the action of management and the owner I would suggest you Do NOT use Nurse Next Door.

    This is the best company I have honestly ever worked for. They constantly texted/called to check up…read moreon me when I was very sick, in the hospital and after my surgeries. They never gave my position away or fired me, in fact they allowed me to come back even after the time I had needed to take off. They genuinely cared when I let them know that my step dad and sister in law passed away, and when I told them that my grandpa was in his last few months of life. They have trained me well. They have been nothing but kind and compassionate. They seem to genuinely care about their clients, and their staff. "Im making lives better" they mean it!!

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    Hamilton Trace - Hamilton Trace Independent Living

    Hamilton Trace

    3.4(20 reviews)
    2.2 km

    Excellent care! Staff is respectful and caring. The therapists are amazing! The experience…read moreexceeded our expectations.

    A nightmare that I want to forget, In 2018 I broke my neck, had extensive surgery to put me back…read moretogether again. I stayed in St. Vincent hospital as long as I could under the supervision of Goodman-Campbell. When insurance said that I needed to be released from the hospital the ambulance drove me to this rehabilitation facility. They punished me by insisting that I sit up without assistance for five minutes. I screamed in pain and slunk out of my wheelchair and was laying partially on the floor before a nurse came back into the room. She chastised me for yelling. I said that I needed my wife, and wanted to call my attorney. She denied my request. That night I had to sleep in a hospital bed that I soaked with urine.....I had a spinal cord injury after all. After trying to sleep in my own urine overnight a morning nurse came in. He was so compassionate compared to what I experienced heretofore at Hamilton Trace. He cleaned me up and changed my sheets. Two hours later my wife was allowed to visit. The chief nurse said that I had to return to the hospital after existing one and one half days in hell with this outfit. Yes, I waited in pain until another ambulance came to return me to from where I came. Terrible experience. I can't even think about the pain these people let me suffer saying that I needed to sit up for five minutes and then they chided me for screaming in pain, Bad show all around. I pray to God that this memory will not haunt me, causing nightmares.

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    KC’s Tender Touch Home Care - medicaltransportation - Updated July 2026

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