I called Anthony about a shattered rear window. He explained my options, the timeframe and cost…read more The job turned out to be more complicated than expected but Anthony took the time to see if he could fix it versus sending me out to an expensive body shop. He was able to complete the job, in record time and at a very reasonable cost. Anthony's communication and customer service were excellent. Highly recommended!

[764] Cracked…read morewindshield!!! I called my Volvo dealership and they recommended Anthony Volk Glass to replace my front windshield. Turns out with the new cars I would also need to go to my dealership to have my front cameras recalibrated. Talked to Anthony to set up an appointment. He was responsive and was able to meet me at the dealership at my convenience. This made it easy for me to handle the replacement and camera recalibration at the same time. I also needed the dealership to reapply my inspection stickers. Everything was handled in a few hours so I was happy it was easily taken care of in one shot. Antony Volk Glass also handled the insurance paperwork. Hopefully I won't need him again but if I do I would definitely use this company again.

Super disappointed and frustrated with the West Chester, PA shop. Called the main number and tried…read moreto get a quote and schedule something, only to be left on hold for 30+ minutes and then rep that picked up told me I'd have to go online to get a quote and to schedule anyways! Went online and set up appt. for 7/13 for a tech to come out to my business office to fix a small chip in the windshield of my 2025 .Purple series Subaru BRZ. Didn't hear anything at all from them (except for text confirmation that it was on their schedule for that date / time frame) so I called at a little after 4:30 pm to see if they were still coming. Was advised by one rep that they were indeed still coming and she argued with me that they would not have promised any specific window because it depends on their other jobs, so I'd need to just keep waiting. Then another rep came online and advised me that "something came up" and I would need to be rescheduled. Ugh! As if that was not annyoing enough, I asked for a call back from the West Chester shop manager, only to be told I'd just need to call them (and guess what? Their number goes straight to the national customer service line anyway, so I'm right back to square one! The biggest insult was receiving a text message at aroudn 5 pm, telling me that my appointment had been rescheduled for the next morning, and that I would be taking my car in to their shop over in West Chester. Huh???! Who consulted with me on this? Do they think I do not work? Pretty ignorant of them to never reach out, then to just reschedule me and tell me I need to go to them at a certain day / time without even checking with me first! I am appalled at their customer service (or really, lack there of!) I do NOT recommend Safelite in West Chester PA. And as a small business owner myself, I ALWAYS give a business a chance to make things right first, before I would even consider writing a negative review. But these schmucks have had more than ample time to reach out to discuss this wth me, and haven't. They obviously do not care one bit. In hindsight, I should have read reviews on Google and Yelp first, before even trying to contact them. There are MULTIPLE reviews here stating the same things; they don't show, they damage vehicles, their communication is lacking to non-existant. All the same issues I have been experiencing with them. And the owner's response to other reviews? "Sorry for letting you down". That's it??? Seriously! Safelite West Chester owner: You're a cocky little ahole and your actions speak louder than your words by far! If you truly cared and were sorry, you'd do your best to make it right and CHANGE your ways. I hope you are forced to shut down sooner than later for your extreme lack of customer service. Corporate needs to step up their customer service and demand better of their franchise owners or kick you to the curb.

So I wanted to be upset (wait until you see the timeline) but the staff is so pleasant to work…read morewith, it averaged back out. The scheduler/receptionist is awesome and the techs both at the shop and mobile were professional. 4/2 - chip 4/3 - got a next day appointment. Great! Repair failed (ok, it happens) 4/10 - canceled appointment: replacement windshield came broken. Boo! Ship things better Safelite! 4/15 - repaired! Yay! Oh wait...couldn't calibrate it successfully. Frustrating because instructions start to ensure your car has gas bc the tech may need to drive it to calibrate so...if my hilly neighborhood impacted the self described "wonky" app, then drive my car to a flatter place (which there is 200 feet away) 4/22 - finally fully repaired So subtract a star for corporate shipping and subtract a star for not finishing the calibration by driving to a flatter spot. Add back in a star because everyone was truly helpful and worked to reschedule appointments as soon as possible.

Amazing work, i have all my cars tinted and audio installed with Damion never once had a issue with…read morethe quality

Damion and his team are absolutely amazing! The level of quality is bar none. He treats you like…read morefamily and makes sure the quality is absolutely perfect. I brought my 2021 Camaro and its quite a challenging car as the windows move every time the door opens/closes ( which you should not move the windows after tinting for a couple days) and Damion made sure to accommodate this challenge to produce the quality product he prides his business on! Thank you again for treating me like family and doing an amazing job! And the pricing is amazing!!! Well worth the drive going to see Damion!

Early yet, so I can't confirm quality of the products used... but I will say I expect them to be…read moreevery bit up to the very high level of service provided. Both Ron and Sylvia (owners) are very knowledgable (been doing this a lot of years), caring, and kind. We're old folks and they were very nice to us. Anyway, I was there to have all the windows on our new vehicle tinted. They took a personal interest in what I was wanting to accomplish, educated me, and then made recommendations to help meet those goals. They then priced their service very fairly in comparison to another provider, whom I had used with our previous vehicle. Finally, Sylvia gave me a full set of instructions regarding dos and don'ts to give the product and workmanship the best start in providing my full satisfaction. So, your research is done for you already... if you want to tint the windows in your vehicle, be matched with the product(s) that will actually do the job you want done, and don't want to be taken advantage of... I strongly recommend "GotShade" for their quality work, and the integrity of Ron and Sylvia. You'll find yourself in good hands. bradb.

They did a carbon fiber roof and a pillars on my e90. Also tinted the headlights. I'm trying to…read morefree up time to get the tail lights done. Their quality is as addictive as a tattoo. The roof wrap is going on 3 years and its still as good as new.

Cannot say enough great things about Classic Shine LLC. They got all the sap off my car (Fiona the…read moreFit)that had been there since the fall when a tree almost fell on my car, AND got all of my long hair (blonde) chihuahua hairs out of the carpet. I wish I'd taken some before photos but look at the after!

Good price and work quality. Debadged my subie trunk and applied a vinyl wrap. Good service and…read morework quality.

I had a terrific warranty experience! I had my daughter's car repaired in Tennessee in 2008, and…read morethe hood had some paint wearing off. I contacted ABRA to see about warranty (on the paint) and asked if I could take to the nearest location (I now live in PA). The company made it easy from dropping off to inspect (to be sure it was covered) and to get it repaired on time. And, despite being 7 years later, it perfectly matches the paint on the rest of the car. All great staff, and especially appreciate Gerry and the Avondale team for taking care of it.

I guess in today's world you need to schedule an appointment to get a repair estimate. Stopped by…read moreKeenan to get an estimate on a repair and was told by the receptionist that no one could help me as all "her guys were in a meeting". So, I guess getting paid to sit in a meeting is more important than generating revenue doing repair work? Am I wrong?