Early yet, so I can't confirm quality of the products used... but I will say I expect them to be…read moreevery bit up to the very high level of service provided. Both Ron and Sylvia (owners) are very knowledgable (been doing this a lot of years), caring, and kind. We're old folks and they were very nice to us. Anyway, I was there to have all the windows on our new vehicle tinted. They took a personal interest in what I was wanting to accomplish, educated me, and then made recommendations to help meet those goals. They then priced their service very fairly in comparison to another provider, whom I had used with our previous vehicle. Finally, Sylvia gave me a full set of instructions regarding dos and don'ts to give the product and workmanship the best start in providing my full satisfaction. So, your research is done for you already... if you want to tint the windows in your vehicle, be matched with the product(s) that will actually do the job you want done, and don't want to be taken advantage of... I strongly recommend "GotShade" for their quality work, and the integrity of Ron and Sylvia. You'll find yourself in good hands. bradb.

They did a carbon fiber roof and a pillars on my e90. Also tinted the headlights. I'm trying to…read morefree up time to get the tail lights done. Their quality is as addictive as a tattoo. The roof wrap is going on 3 years and its still as good as new.

The owner was super professional and honest!! I highly recommend getting your car wrapped here!read more

They are the BEST HANDS DOWN!!!!! AMAZING!! job and it was fast. BEST PLACE TO GO IN DELAWARE NO…read moreDOUBT!!! BEST PRICES AROUND. THANKS AGAIN!!! These guys are fast and fair they will work with you and there work is with out a doubt the best you can get in Delaware don't pass up the best service you will ever get for your car or truck. Thanx!!!FROM STEPHANIE 10/2/19

I had my car towed here from another shop on 11/5/2025 with a prior diagnosis suggesting a…read moretransmission-related issue. The previous shop does not work on transmissions, only engine and inspection work. I chose KS Automotive because they advertised free diagnostics, had positive reviews, and were listed as an AAA-certified repair facility. I later learned many of the positive reviews were for a previous owner. The business was sold to the current owner, Jimmy, about two years ago. My transmission diagnostic appointment was scheduled for 11/8. I received no communication that day. On 11/10, I was told that no noise could be heard and that the shop had "no idea what could be wrong." An oil change was suggested but never performed. No written findings, estimates, or diagnostics were provided. I followed up again the next day and confirmed the transmission had still not been evaluated. Over the next 20 days, no written diagnosis or physical documentation was ever produced to show that an issue of any kind had been identified. Diagnostics were repeatedly delayed until a specific technician (Kyle, who only works limited Saturdays) was available. Phone communication was inconsistent. I was left without my vehicle, without answers, and without updates for most of this time. My vehicle remained at the shop for 24 days with no written estimate, no written diagnosis, and no repair authorization provided at any point. All communication was verbal and typically only when I initiated contact. My request for transmission diagnostics has still not been answered verbally or in writing to this day. On 12/2, when I arranged for an AAA tow, the shop refused to release my vehicle unless I paid for "two of the three hours" of diagnostic time--despite never providing an invoice, itemized labor, or any written documentation to justify those hours. The tow truck driver ultimately left while the owner continued arguing with me over the phone during several calls. I requested an itemized invoice and stated I was willing to pay it at least twice during one of the calls. I was never given a number. AAA escalated the situation to a supervisor, who also could not obtain an invoice. I have since filed a complaint with the Attorney General. On 12/3, my family retrieved the vehicle in person. Only then did the shop produce two written estimates for the first time. Both documents showed a "creation date" of 11/10/25, but were printed on 12/03/25--after the vehicle had already been released. These estimates were never emailed, texted, or presented to me at any point during the 24 days the vehicle was in their possession. The documents listed only one hour of diagnostic time, and the fee was waived. The vehicle was released with no outstanding balance owed or paid. I am sharing this to warn others to carefully review the shop's current communication and documentation practices before choosing them for diagnostics or repairs. My experience did not reflect what was advertised or expected, and I strongly encourage others to consider alternative options. The shop was not what it once may have been.

I had my vehicle dropped at KS Automotive by a AAA tow truck. I don't live in the area and we just…read moreneeded a tire. Unfortunately this mechanic does not deal in tire replacement. I was very upset and didn't know what I would do. The owner of garage went out of his way to help me. He called a tire store, found they had a tire. He Jacked up my car, took the flat tire off and had his assistant drive my husband to the tire store to get a new tire. Upon their return he put on the new tire and asked for nothing. These people were a God send and I would highly recommend them. They completely saved our day. THANK YOU!